Campus Marg Consulting Pvt. Ltd. is a Strategic Human capital company, emerged with the most advanced technologies in Human resource. Campus Marg Consulting Pvt. Ltd. partnered with Top Notch Organizations across the Globe, Helping them innovative business strategies in Human capital. We have started the organization with the vision of driving the human resource management function as a Fully-automated tool to minimize the workforce with Zero percent compliance, Integrity. We use high performance oriented strategies and tools in Human resources such as artificial intelligence and data sciences. We implement Lean Sigma Process in some of the functions of the Hiring process, Skill training, assessing the performance and Promotion management. Campus Marg Consulting Pvt. Ltd. is an Emerging partner in forecasting of technology evolutions in every Industry. Its 5th generation strategy partner and extended wing of Human resource function. Campus Marg Consulting Pvt. Ltd. successes in using the most advanced Tools in serving their clients on time with a seamless methodology. We collaborate and ideate with you to create the perfect recruitment plan and workforce solution that will grow with you. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience working for Global Fortune 500 companies. The world of work and employment is constantly evolving, and The Campus Marg Consulting Pvt. Ltd. is a Global Leader force shaping that change. Campus Marg Consulting Pvt. Ltd. one of the world's leading provider of HR solutions. We don’t just connect you with the right candidates, but we consult with you and offer strategic workforce advice. Our team of over 30 trained and specialized consultants works with more than 50 clients helping them find the right candidates for their company.
Not specified
INR 2.25 - 4.5 Lacs P.A.
Work from Office
Full Time
Greetings from Campus Marg, we are hiring International chat support executives in huge numbers. Reachout our recruiters for more details, numbers mentioned at the endCompany : MNC ClientExperience :- Min 1 year international chat required5 Days Working || 2 OffsBoth Sides CabRotational shift Rotational Week offs Required Skills:Excellent Communication in English.1 Year (Complete 12 months) of Experience is required in International ChatCandidates must comfortable working in night ShiftsWork from OfficeCandidates should be ready to join immediately ( max 15days notice period )Interview rounds-HR ScreeningOperations RoundFor Chat: Versant Test (58)Live Chat Assessment. For assistance or to schedule your telephonic interview, you can contact our HR team:Prathyusha-8790033881Latha - 87900022887Mercy -9398223612 Sai - 87900010113 Ravi - 87900044113 Roohi - 83747752949
Not specified
INR 2.75 - 4.5 Lacs P.A.
Work from Office
Full Time
Job Title: Customer Service Representative (Blended) AdWords ProjectLocation: HyderabadOpen Positions: 200Company: TeleperformanceJob Type: Full-TimeSalary: Up to 4.6 LPAJob Description:We are looking for enthusiastic and dedicated professionals to join our team for a Customer Service Representative (Blended) role in Hyderabad, supporting our International Client. This is a fantastic opportunity to contribute to the success of high-profile customer accounts. We are hiring 200 full-time employees to provide top-notch customer service while working in a dynamic, fast-paced environment.Key Responsibilities:Customer Interaction: Provide high-quality customer service via phone, chat, and email to clients, ensuring that customer inquiries are resolved in a timely and professional manner.Issue Resolution: Troubleshoot issues and provide effective solutions to ensure customer satisfaction and retention.Proactive Problem-Solving: Demonstrate the ability to address customer concerns proactively, offering solutions that align with company policies and client needs.Performance Driven: Continuously strive to meet or exceed key performance indicators (KPIs) and service level agreements (SLAs).Online Customer Support: Engage with customers in a virtual, digital setting, ensuring seamless and efficient service delivery across different communication channels.Knowledge Requirements:AdWords Expertise:Account activation and optimizationCampaign management and optimizationReporting options and budget managementHandling queries related to account, campaign, budget, and keywords managementSkills and Qualifications:Education: Graduate or above in any field.Experience: 1-2 years of experience in a customer service or sales role, specifically supporting AdWords projects.Communication: Excellent verbal and written communication skills in English.Language Proficiency: CEFR B2+ rating or equivalent language proficiency required.Problem-Solving Skills: Ability to effectively address customer issues under pressure and within tight deadlines.Active Listening: Strong listening skills to understand customer needs and provide the best solutions.*Assessment Requirements:*SpeechXDigital Marketing / Ads Knowledge TestPsychometric AssessmentWork Schedule & Shift Details:Shift Model: 5-day working weekShifts: Rotational shifts available (24/7)Weekly Offs: Rotational weekly offsInterview Schedule:Late afternoons and early eveningsIf you're passionate about delivering exceptional customer service, have experience with AdWords, and thrive in a dynamic work environment, we'd love to hear from you!Please reach out to the recruitment team for interview schedulingPrathyusha: 8790033881Roohi : 8374752949Latha: 8790022887Ravi: 8790044113Mercy : 9498223612Sai Samanth: 8790010113All the bestTeam Campus Marg
Not specified
INR 2.5 - 4.75 Lacs P.A.
Work from Office
Full Time
Job descriptionJob Title: Customer Support ExecutiveLocation: Hitech city, HyderabadJob Type: Full-TimeSalary:Experienced: Up to 4.7 LPA + IncentivesEligibility:Education: Graduation or12th PassUndergraduates can also applyJob Description:We are hiring for BPO Voice Process roles at one of the top MNCs, where we are looking for both freshers and experienced professionals to join our dynamic team. As a part of our team, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner. If you have a passion for customer service and excellent communication skills, this is an exciting opportunity to build a career with a global leader.Key Responsibilities:Handle inbound and outbound calls from customers in a professional and efficient manner.Address customer queries, provide solutions, and ensure high levels of customer satisfaction.Maintain accurate records of customer interactions, process customer requests, and follow up when necessary.Meet daily/weekly/monthly targets as set by the company.Ensure compliance with company policies and procedures.Collaborate with team members to improve service levels.Required Skills & Qualifications:Fluency in English: Excellent spoken and written English communication skills with a strong command over grammar.Customer-Oriented: Ability to deliver superior customer service and handle queries with patience and professionalism.Basic Computer Knowledge: Comfortable using systems and applications.Availability for Rotational Shifts: Flexibility to work in rotational shifts (24/7).Education: 12th pass or equivalent. Undergraduates are also welcome to apply.Salary & Benefits:Salary - upto 4.7LPATransport Allowance: 3500/month OR Two-way Cab facilityIncentives: Attractive incentives based on performanceShifts: Rotational Shifts (24/7)Work Location: Hitech city, HyderabadOther Benefits: Health insurance, paid leaves, performance-based rewards, and more.Why Join Us?Work with one of the top MNCs in a high-energy environment.Competitive salary and attractive incentives.Opportunity to grow and advance in your career with one of the biggest names in the industry.Friendly and supportive work culture.How to Apply:Interested candidates can contact the following HR representatives for a virtual interview:Sai: 8790010113Prathyusha: 8790033881Mercy : 9398223612Latha: 8790022887Ravi: 8790044113Roohi : 8374752949All the bestTeam Campus Marg
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