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Call Centre Operator

Neurealm (Formerly GS Lab | GAVS)

2 - 3 Lacs

Chennai

Posted:8 hours ago

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Pay: ₹18,900.00 - ₹32,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

Skills Required

Inbound Outbound Call Center Provident Fund Voice process (calls)

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Job Type

Part Time

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Neurealm (Formerly GS Lab | GAVS)

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