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Call Centre Operator

MPCT Hospital, Sanpada

1 - 3 Lacs

Mumbai

Posted:4 days ago

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Job Description

  • Handle inbound and outbound calls related to hospital services, appointments, and patient queries.
  • Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.
  • Assist patients in scheduling, rescheduling, or canceling appointments.
  • Record and update patient details in the hospital system.
  • Coordinate with various departments for quick resolution of patient concerns.
  • Maintain call logs, reports, and service quality standards.
  • Ensure a polite, empathetic, and professional approach while interacting with patients.

Interested candidates can share their resumes with us at:
Email: hr@mpcthospital.inContact: 8291900602

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

Skills Required

Inbound Outbound Service Quality Health Insurance Life Insurance Provident Fund Voice process (calls)

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Job Type

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MPCT Hospital, Sanpada

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