Call Center Executive

As a Customer Service Representative at our company in Raipur, your role will involve the following responsibilities: - Answer incoming calls and respond to customer queries in a timely and courteous manner. - Make outbound calls to customers for feedback, verification. - Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed. - Maintain accurate records of customer interactions using CRM tools. - Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks. - Stay up-to-date with company products, services, and policies. - Adhere to call center scripts, compliance standards, and internal guidelines. Qualifications required for this position are: - Any Graduate Additional details about the company may not be available in the provided job description. Preferred Skills: - Strong phone and verbal communication skills Experience: - 1 Year Salary: - 13,000 - 16,000 per month Preference: - Male/Female (Tamil and Marathi speakers) Location: - Raipur Contact: - 62654 61898 Job Type: - Full-time Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Language: - English (Required) Work Location: - In person To apply for this position, kindly contact the employer at +91 6265461898. As a Customer Service Representative at our company in Raipur, your role will involve the following responsibilities: - Answer incoming calls and respond to customer queries in a timely and courteous manner. - Make outbound calls to customers for feedback, verification. - Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed. - Maintain accurate records of customer interactions using CRM tools. - Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks. - Stay up-to-date with company products, services, and policies. - Adhere to call center scripts, compliance standards, and internal guidelines. Qualifications required for this position are: - Any Graduate Additional details about the company may not be available in the provided job description. Preferred Skills: - Strong phone and verbal communication skills Experience: - 1 Year Salary: - 13,000 - 16,000 per month Preference: - Male/Female (Tamil and Marathi speakers) Location: - Raipur Contact: - 62654 61898 Job Type: - Full-time Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Language: - English (Required) Work Location: - In person To apply for this position, kindly contact the employer at +91 6265461898.