Job Title: Area Coach – Pathankot Location: Pathankot, Punjab, India Department: Operations Reports To: Regional Manager / Operations Head Industry: [QSR / Retail / Hospitality / etc.] Job Summary: We are looking for a dynamic and experienced Area Coach to oversee the operations and performance of multiple outlets in the Pathankot area. The Area Coach will be responsible for ensuring operational excellence, team development, customer satisfaction, and revenue growth across all assigned locations. Key Responsibilities: Oversee the daily operations of 3–7 units in and around Pathankot. Drive sales and profitability targets for each location. Monitor store performance, identify gaps, and implement improvement plans. Recruit, train, coach, and evaluate store managers and frontline staff. Ensure adherence to company SOPs, food safety, hygiene, and service standards. Implement marketing and promotional activities effectively. Conduct regular audits, reviews, and performance appraisals. Analyze local market trends and customer needs to optimize offerings. Manage budgets, inventory, and cost control across units. Report performance metrics and suggest strategic improvements to leadership. Qualifications: Bachelor’s degree in Business Administration, Hospitality, or a related field. Minimum 3–5 years of experience in multi-unit retail or QSR operations. Strong leadership, interpersonal, and people management skills. Sound understanding of business acumen and operational metrics. Ability to work in a fast-paced, customer-focused environment. Proficiency in MS Office and basic POS systems. Willingness to travel within the assigned territory. Preferred: Prior experience in brands like Domino’s, KFC, McDonald's, or other QSRs. Punjabi language proficiency (for effective local team communication). Show more Show less
Job Title: Audit Executive Department: Internal Audit Location: Chennai Reports to: Audit Manager / Senior Executive Job Purpose: To support the internal audit team in conducting financial, operational, and compliance audits across Café Coffee Day outlets and corporate functions, ensuring adherence to company policies, processes, and regulatory requirements. Key Responsibilities: Assist in conducting internal audits of outlets, regional offices, warehouses, and corporate functions. Verify stock, cash, and sales transactions against records to ensure accuracy. Check compliance with company policies, standard operating procedures (SOPs), and statutory requirements. Support in identifying process gaps, control weaknesses, and areas of improvement. Assist in preparing audit reports and documentation with findings and recommendations. Ensure timely follow-up on audit observations and corrective actions. Work closely with store managers, regional teams, and finance to ensure smooth audit operations. Maintain confidentiality and integrity of audit-related information. Skills & Competencies Required: Strong analytical and numerical ability. Basic knowledge of accounting principles. Attention to detail and accuracy. Good communication and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to travel frequently to different outlets/locations. Qualification: B.Com / M.Com / BBA / MBA (Finance/Accounts) or equivalent. Freshers or up to 1 year of experience in audit/accounting.