Job Title: Customer Support Executive Location: On-Site (Bangalore) Employment Type: Full-time/Intern Salary Range: 20K to 25K INR About OnRamp.Money: OnRamp.Money is a leading provider of fiat-to-crypto and crypto-to-fiat solutions, enabling seamless transactions for Web3 companies. We work with wallets, DApps, and exchanges, making crypto accessibility easier for users worldwide. Currently operating in 14 countries, we are rapidly expanding and looking for talented individuals to join our team. Job Description: We are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will be responsible for assisting users with their queries, resolving issues efficiently, and ensuring a seamless experience for our customers. Freshers with a strong willingness to build a career in customer support are encouraged to apply! While a Web3 background is preferred, it is not mandatory. Key Responsibilities: ● Handle customer queries via chat and email, ensuring prompt and professional responses. ● Maintain a deep understanding of OnRamp.Money’s products and services to assist customers effectively. ● Collaborate with internal teams to escalate and resolve complex issues. ● Provide clear and detailed documentation of customer interactions and resolutions. ● Work towards improving customer satisfaction and retention through proactive engagement. ● Stay updated with industry trends and company policies to provide accurate information. Requirements: ● 0-6 months of customer support experience (freshers with excellent communication skills are welcome). ● Strong verbal and written communication skills in English. ● Problem-solving skills with a proactive approach to customer issues. ● Ability to multitask and work in a fast-paced environment. ● Basic understanding of fintech or crypto (preferred but not required). ● Familiarity with customer support tools e.g.,Fresh desk is a plus. Why Join Us? ● Opportunity to work in a fast-growing Web3 fintech company. ● Exposure to the dynamic world of crypto and blockchain. ● Collaborative and inclusive work culture. ● Growth and learning opportunities in a rapidly expanding industry. If you are passionate about customer service and looking to enhance your career in a dynamic and innovative environment, we’d love to hear from you! Job Type: Full-time Pay: ₹25,000.00 per month Benefits: Health insurance Work Location: In person
As an Ad Sales Executive in our Bangalore office, you will play a crucial role in driving revenue growth through strategic partnerships with clients and agencies. With 13 years of experience in media sales, digital advertising, or B2B ad sales, you will be responsible for identifying prospects, pitching advertising solutions, and delivering tailored media solutions to meet client needs. Your key responsibilities will include identifying and connecting with potential clients, pitching advertising solutions across various platforms, managing the end-to-end sales cycle from lead generation to closure, maintaining strong relationships with agencies and advertisers, achieving sales targets, and staying updated on industry trends and competitive landscape. You will also collaborate with internal teams for campaign execution and client servicing. To be successful in this role, you should hold a Bachelor's degree in Marketing, Business, Mass Communication, or a related field, along with exceptional communication, negotiation, and presentation skills. Proficiency in digital media platforms such as Google Ads, Meta, Programmatic, and MS Office tools is necessary. A proactive and goal-oriented approach is essential to meet and exceed sales targets. Experience working with agencies, media houses, or digital publishing platforms, as well as knowledge of media buying/selling metrics like CPM, CPC, CPA, will be advantageous. An existing network of clients in Bangalore or nearby regions is preferred. In return, we offer a competitive salary with performance-based incentives, a collaborative and fast-paced work environment, and opportunities for growth within a dynamic ad-tech ecosystem. Join us and be part of our team as we drive innovation and success in the advertising industry.,
Role Overview: As a Content Creator at Buyhatke, your main responsibility will be to think of creative content that can enhance the communication with the users. You will be required to create various forms of content such as social media posts, blogs, guest articles on news sites, gifs, videos, and microblogs. Buyhatke appreciates unique and out-of-the-box thinking, and we are looking for someone who can bring fresh ideas to the table. Key Responsibilities: - Generate creative and engaging content for social media platforms - Write blogs and guest articles for news websites - Create funky gifs and cool videos to attract users - Develop microblogs on platforms like Tumblr to connect with the audience Qualifications Required: - Strong creative thinking and writing skills - Ability to think outside the box and come up with unique content ideas - Experience in creating various forms of content such as blogs, social media posts, and videos - Familiarity with different content formats and platforms used by users (Note: No additional details about the company were provided in the job description),