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Executive - Customer Service Ergode It Services

0.0 - 2.0 years

1 - 2 Lacs

Mumbai

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Customer Service Executive : NIGHT SHIFT : Male candidates only Key Responsibilities: 1. Assist Buyers with Order Status: Retrieve and update order information accurately and efficiently. Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls: Answer incoming calls in a timely and professional manner. Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. Maintain a friendly and cu...

Posted 5 months ago

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