808 Business Services Jobs - Page 24

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision: A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About the mission we offer you: We are currently seeking a Graduate Trainee/Fresher to join our Procurement team based in Noida . the New Hire will be responsible in the creation of orders in the ERP, creation of goods / service receipt in tools and ERP, coordinate the creation and timely updating the supplier files, ensuring the management, and monitoring of supplier s invoices for direct and Indirect purchases and dealing with all the issues related to interfaces, supplier payments and order creation. About you: Qualifications and Experience: 0 1 years of accounts payable/procurement experience with an International BPO / KPO Bachelors in Accounting / Commerce Candidates with working experience in IFS, SAP, and/or Oracle - added advantage Experience in shared service environment desirable Key skills: Computer skills (Excel, Word, Power Point and Outlook) Experience in ERP Oracle is plus Fluency in English (oral and written) Must be flexible and able to work in 24x7 shifts Personal competencies and qualities required: Professional manner and highly organized Excellent customer service skills and experience in telephone-based support is desirable Aptitude for process improvement, attention to detail, getting to the root cause of problems Team player Enthusiastic, positive attitude to support a constructive working environment Focuses activities on customer business priorities May require extended working hours during month / quarter-end Zero defect mindset with attention to details Your career with us Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development. What s Next? Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates. #LI-AP1

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision: A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About The Job We are currently seeking a Graduate Trainee to Join our Finance & Accounts team base in Noida. Responsibilities: Web Check of invoices Ensuring accuracy and quality, application of appropriate taxes / VAT on invoices Monitor Purchase Orders and liaise with procurement team for PO receipting / GRN and resolving PO discrepancies Manage Accruals (book & reverse accruals) for Project & non project activities Process Intercompany invoices (book & allocate) Supplier Payments as per payments calendar including BACS, WIRE / Foreign, and EFT payments Resolve, in collaboration with Operations, supplier billing discrepancies, and related inquiries Perform a 3 way match Book invoices Scan received invoices Process Suppliers invoices: Process employees expenses Audit time & expenses reports Assign expenses to relevant projects/cost centers Prepare payment runs related to expenses Process accounts payable adjustments for errors or omissions Create and produce accounts payable related reports for management or another review Help desk for internal and external requests Performing vendor and account reconciliations, open balances analysis, and other AP month end activities In addition to the above-mentioned tasks, the jobholder may be asked from time to time to assist with other activities within GBS About You Graduate (B. Com/BBA) 0 to 1 year of experience Having good verbal & written communication skills Good Aptitude Extremely Motivated Eagerness to learn You are meant for this position if you have/are Zeal to learn and can support existing processes Adapt to new system & technology very quickly. Enjoy working in a fast-paced environment. Flexible working hours during peak business periods What s Next? Starting Date: Once receiving your system application, Recruiting Team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting www.technipenergies.com and follow us on LinkedIn , Instagram , Facebook , Twitter , Youtube for company updates. #LI-AP1

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision: A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About the mission we offer you: Research and Analysis : Stay updated on the latest AI and Automation technologies, trends, and best practices. Feasibility Studies : Conduct feasibility studies and impact assessments for AI and automation projects. Strategy Development : Assist in developing AI and automation strategies that align with business goals. Solution Design : Support the design and development of AI models and automation solutions tailored to client needs. Implementation : Help oversee the implementation of AI and automation solutions, ensuring they integrate seamlessly with existing systems. Training and Support : Provide training sessions and workshops to clients on AI and automation technologies. Collaboration : Work closely with data scientists, engineers, and business stakeholders to ensure successful project delivery. Monitoring and Optimization : Monitor the performance of AI models and automation systems, making necessary adjustments to optimize outcomes. About you: Education: Bachelor s degree in Computer Science, Engineering, Data Science, or a related field. Experience: Internship or project experience in AI, machine learning, and automation technologies. Strong analytical skills, proficiency in AI and automation tools, excellent communication, and the ability to translate technical concepts into business strategies Key skills: Good written and verbal communication skills. Ready to learn and explore. Problem-solving aptitude. Analytical mind. Personal competencies and qualities required: Professional manner and highly organized Team player Enthusiastic, positive attitude to support a constructive working environment. Focuses activities on customer business priorities. Zero defect mindset with attention to details Your career with us Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development. What s Next? Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates. #LI-AP1

Sr. Core Business Support Engineer II Job Details | Hollister Incorporated Search by Keyword Search by Location (City, State, Country) Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Sr. Core Business Support Engineer II May 29, 2025 Gurugram, HR, IN, 122002 Hollister Global Business Services India Private L work mode: hybrid work location: gurgaon SUMMARY The Sr.Core Business Support Engineer II will lead and contribute to product and process change projects for existing Hollister products and processes in both our Ostomy Care and Critical Care businesses. The projects will be primarily related to Technical Transfer, Process Change, Material Change, Supply Security (stay in business), and Cost Savings. This is a permanent position based at the Gurugram facility. Live the Hollister Immutable principles, Develop test plans, analyze test data and interpret result Generate original ideas based on professional knowledge of product design for both ostomy and critical care products. Develop realistic action steps, timetables, and resource estimates for technical projects. Identifies potential challenges and proactively work to address them. Actively participate on cross-functional teams (international) and supports the completion of team deliverables. Validate plans within the team and acts on suggestions for improvement. Establishes a rapport with their working teams which allows them to identify key resources and network efficiently. Supports technical management in establishing goals and strategies. Communicate effectively and review project outcomes with internal customers. Completes written reports on technical activities carried out. Prepares and updates a range of technical documents including drawings and specifications. Provides technical support to Manufacturing, Engineering, Quality and Supply Chain. ESSENTIAL FUNCTIONS OF THE ROLE General office environment - position may require sitting at a desk / computer for extended periods of time . The position also will require travel to other Hollister facilities and various suppliers ( 10%). Talking, walking, vision, hearing, fine motor skills, writing, lifting up to 30 lbs.(occasionally), and pushing Some, but not all aspects of this job could be modified to accommodate the physical abilities of a handicapped person WORK EXPERIENCE REQUIREMENTS 8 to 12 years experience in a similar position, preferably in the medical devices sector Proven track record in project management and project leadership; capable of working independently Uses problem solving techniques such as DMAIC to resolve issues as they arise Demonstrates working knowledge of standard techniques, procedures, and criteria in accomplishing well-defined tasks Strong communication skills, with ability to articulate relevant technologies and processes to others in the technical group and provide project updates to non-technical key stakeholders Solves technical issues using alternative or unique approaches Recognizes value-added product features and integrates them into product designs Demonstrates awareness of current technological trends, especially within their specific discipline Previous knowledge or experience in field of Ostomy, Continence care would be added advantage (not mandatory) Previous knowledge or experience in polymer films, bonding technology would be added advantage (not mandatory) Ability to create, read, edit, and interpret 2D and 3D drawings as well as product specifications (with minimal oversight). EDUCATIONAL REQUIREMENTS Bachelor of Science / Engineering degree or higher preferably with Mathematics or Statistics as a subject PMP Certification is desirable (not essential) SPECILIZED SKILLS/ TECHNICAL KNOWLEDGE Experience with the FDA Quality Systems Regulations and an ISO 13485 environment at a medical device manufacturer (preferred) Project management training and experience (preferred) Experience with product development, design controls, change controls and risk management for medical devices. Advanced statistics training and experience with plastic proicessing and/or automated assembly processes (nice to have) LOCAL SPECIFICATIONS (Work Environment / Language) Hybrid work environment with 3 days in the office and 2 days at home performance based Two days per week will require flexible work hours to accommodate international project work with the USA and Europe R&D, Facilities, Project Manager, Risk Management, Supply Chain, Research, Operations, Technology, Finance

Job Title: Trainer II Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. . Role and Key Responsibilities: Deliver product training for a Banking Mutual fund(Voice and Non voice) Design training curriculum using inputs from Operations, Quality & Clients. Knowledge management for the process. Keep up to date with product / process knowledge. Accountability for 0 - 30 days batch performance. Attend TTT conducted by clients. Conduct PKT and process refreshers on the floor. Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB Represent Concentrix on client calls and internal/external calibrations Work closely with OPS and Quality teams to design and execute action plans Responsible as per defined monthly/quarterly/yearly training scorecards and PLA Responsible to manage the training throughput and performance Create, manage and update the training content for respective LOB s on different tools Manage/create process SOP s and training refresher Manage training MIS for new hire batches and other training related work Contribute to process improvement ideation and initiatives Responsible for all risk management and compliance activities as applicable Key skills & knowledge: Experience in customer care for a Banking/Mutual Fund (Voice & Non voice ) Good facilitation skills Should be a Team player Understanding of the ADDIE model will be an added advantage Languages - English and Hindi (preferred). 5 days working and should be open for rotational offs. Good MS Office skills. Experience in preparing TNI & TNA. Education: - Graduate in any discipline Disclaimer:- Location: IND Mumbai - Malad West Paradigm Towers Mindspace Language Requirements: Time Type: Full time2025-06-21

Job Title: Trainer - II Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. . Key Responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Desired Skills: Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Education : Graduation Disclaimer:- Location: IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A Language Requirements: Time Type: Full time

Job Title: Team Leader, Operations Job Description . Role and Key Responsibilities: Responsible to meet all agreed client SLAs and performance parameters Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data Responsible for Customer/client interaction Assist in scheduling and time management Allocate work and prioritize Perform real time monitoring Evaluate and coordinate operational, administrative, IT and HR issues for the team Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Overall experience 3+ years Key Skills and knowledge: Team development Good excel skills Ability to manage Team Performance Ability to impart effective feedback Ability to work in a 24/7 shift environment. Education Graduation Disclaimer:- Location: IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace Language Requirements: Time Type: Full time

Job Title: Sr Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. . Role and Key Responsibilities: Conduct compliance and Quality checks and ensure timely closure as per defined targets Drive continuous improvement - make recommendations and drive improvement Participate/ Conduct internal & external calibrations to ensure consistent scoring & feedback delivery approach Coach the gamechangers as per coaching models Analyze and report on any fluctuations / changes in how processes are followed or in Key or Critical Service Levels attainment Data analysis and creation of designated reports/presentations Provide key insights to stakeholders based on quality evaluations Skilled to create TNI and Share quality audit report with training department Take on additional responsibilities and projects for process improvement Perform Root Cause Analysis on identified defects Provide key insights from case scrubs/RCAs and Analysis Client Escalation Management Strengthen Quality management processes / framework to improve quality delivery Ensure data management for all deliverables and be accessible without any delay Key skills & knowledge: Good communication (verbal and written) and Analytical skills Good interpersonal skills Good Knowledge of computer basics/ troubleshooting Ability to demonstrate and improve customer service skills Knowledge about the 7 tools of quality will be an added advantage Strong documentation and email etiquette Working knowledge of MS office applications like Excel and Power point Understanding of the Audit/mining & skills of effective Feedback/ Coaching process Flexible to work in Shifts Ability to work under pressure and in strict timelines Educational Qualification: Graduation Disclaimer:- Location: IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A Language Requirements: Time Type: Full time

Delivers straightforward administrative and/or other basic business services in Utilization Management Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling Serves as initial contact for clients and their eligible dependents requesting services Responsible for customer service and relevant standards such as telephone response time May make referrals within stated limits Issues tend to be routine in nature Good knowledge and understanding of Intake Care and business/operating processes and procedures Works to clearly defined procedures under close supervision

About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Specialist As a Vendor Specialist as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. In addition, you are expected to proactively identify areas for growing Vendor s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications and Skills Required An understanding of and passion for e-commerce Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business by the numbers . Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Lean Six Sigma experience. MBA/PGDM qualification.

Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazons catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. Thats where you can help. We believe in Work Hard. Have Fun. Make History value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customers overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customers experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn t about how many hours you spend at home or at work; it s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such as Oreilly and also encourage them to take up AWS/ML certifications. We are looking for candidate who will lead a team supporting Program and Operations managers who need assistance building and deploying their use cases on our platforms. You will lead and grow an established technical support team to ensure that customer issues are resolved quickly, develop automation and self-service tools, and partner with our development teams to improve the quality customers experience. About the team Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. BS in Computer Science/Engineering or equivalent industry experience. 10+ years of development/technical support experience. Out of which 2+ years should be into development as an IC or manager. 3+ Years of team management experience. Excellent verbal and written communication skills. Strong debugging/troubleshooting skills. Ability to solve complex problems independently. Strong understanding of support processes - SLA,handling tickets, monitoring, processes and metrics. Proven ability to write scripts and automation. Understanding of the complete deployment life cycle from design, build, test and deploy. Knowledge of one high level programming language Hands on experience in Cloud technologies. Experience with system design

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Business Banking Deposits and Merchant Digital Account Opening, you play a key role in innovating new product offerings and managing the end-to-end product life cycle. As a core leader, you represent the voice of the customer, developing profitable products that deliver customer value. Leveraging your expertise in product launch, you ensure successful product introductions, gather essential feedback, and maintain top-tier client experiences. Committed to scalability, resiliency, and stability, you work closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. Builds the framework and tracks the products key success metrics such as cost, feature and functionality, risk posture, and reliability. Understands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies. Collaborates with tech and design to ensure requirements are met while enhancing customer experience. Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening. Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines. Understands, manages, and communicates prioritization of features, with a mind toward user and business benefits and tradeoffs. Required qualifications, capabilities, and skills Possesses 5+ years of experience or equivalent expertise in product management or a relevant domain area. Holds advanced knowledge of the product development life cycle, design, and data analytics. Demonstrates proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Is familiar with the business services and offerings associated with Chase. Has demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc. Is proficient in Adobe Analytics, Splunk, Jira, Align. Preferred qualifications, capabilities, and skills Demonstrates prior experience working in a highly matrixed, complex organization. Possesses knowledge in the Merchant Services or Business Banking Deposits domain. Creates and presents status updates, roadmap changes, and other shifts to senior leadership. Is knowledgeable in automation strategies. Utilizes machine learning and other AI models.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As an Event and Studio Production Lead within our Employee Platform Team, part of our Enterprise Technology Division, you will manage outsourced technical staff, supervise studio production webcasts and recordings, and direct event transmission control teams. Your responsibilities will also include organizing complex, senior-level town halls and meetings, both internally and externally. Based in Mumbai, you will report directly to the Global Head of Event Production in New York, offering a unique opportunity to enhance and develop your skills in a global setting. Job responsibilities Assist the Communication teams with editorial and creative decisions and execution capabilities. Manage a book of meetings as the primary lead, in addition to managing a team of producers and technical operators. Partner with Workplace Services peers and operations management to ensure staff and equipment are scheduled and are appropriate for each specific live event scenario. Attend and lead client meetings alongside conference center staff to ensure GMS products and services are represented accurately and are appropriate for client event requests. Validate new GMS a/v operations equipment, and ensure technicians meet the standards for event operations skill sets Manage and schedule appropriate pre-event testing and validation processes, and to ensure they are followed by all team members. Provide adequate levels of event technical redundancy. Provide flawless showing calling abilities in studio and event spaces, and be able to advise other event producers on best practices around event execution. Provide real-time communication to management around RAG status on all aspects of the live events. Ensure the Incident Management processes are followed by all members of the team Required qualifications, capabilities, and skills 5+ years of experience Multimedia or similar role in broadcast TV operations and live event technologies Experience in live production as a show caller director/ producer Strong technical/ engineering background with event broadcast technologies Large enterprise level experience with Multimedia operations support, and the ability to interact with C level and senior management in planning and executing live events and broadcasts Deep knowledge of all a/v and broadcast products, and best practices around live execution Enterprise Streaming applications, ZOOM, Kaltura Exceptional customer service skills with the ability to understand client objectives and translate into Multimedia technology requirements. Extensive experience in live events and studio production as a senior technology leader ad show caller Ability to work under pressure with calm demeanor to ensure large meetings events run smoothly. Strong technical background required in order to execute immediate response resolution path, should technical issues occur. Preferred qualifications, capabilities, and skills Experience in corporate industry

RBS ACES (Amazon Customer Excellence Systems) team aspires to build the culture for RBS to work backwards and solve problems in structured way to improve their Customer, Brand and Employee experiences and reduce cost. To achieve this vision, ACES team drives various programs such as Kaizen, Lean Six Sigma, CXBR, Innovation etc., We also strive to build data analytics and problem-solving capabilities in RBS. This role will be part of the Central ACES Team in RBS and responsible to achieve this vision along with us. We are looking for a program manager who is an expert in Lean Six Sigma, to work with multiple stakeholder s WW across different levels and drive continuous improvement initiatives in RBS. A person in this role should be an expert in delivering results, earning trust of stakeholders, diving deep into problems, inventing and simplifying. 1.Engage with leadership and diversified stakeholder groups to identify and solve complex, ambiguous, high impact business problems that span within and outside the scope of RBS 2. Own lifecycle of high impact programs, work with internal and external senior stakeholders and deliver 3.Dive deep into technical and operational details of the business (e.g., key dependencies, business drivers/KPIs, develop actionable business insights, etc.) 4.Own the design, development, and maintenance of reports, analysis and dashboards to drive performance. 5.Conduct org level events as part of the programs owned 6.Organize workshops with businesses to identify strategy and initiate projects. Review ACES performance, drive actions and deliver results. 7.Provide consultation/feedback to project leaders, and create platforms for learners to continuously engage in ACES methodologies. About the team Retail Business Services (RBS) vision is to accelerate Amazon s flywheel by improving customer and brands experience across WW Amazon stores and lower the cost of doing business for Amazon. The RBS ACES team drives continuous improvement through Lean/YB/GB/BB projects, foster innovation through Kaizen and Innovista, inculcate working backwards through CXBR and solve complex, ambiguous and high impact problems for Amazon RBS. - 5+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - Certified Lean Six Sigma Black Belt or Master Black Belt with adequate working knowledge of Minitab or other statistical software - Experience identifying and resolving complex issues - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Manage and execute the Incident Management process in a consistent and compliant manner to allow for prompt restoration of service for multi-user issues. Manage and execute the Problem Management process to ensure root cause is identified and remediated Ensure data integrity in systems of record to ensure issues are captured accurately Support Change management process This role is responsible for adherence to policies and procedures as we'll as performance expectations and is counted on to recommend and contribute to process improvements JOB FUNCTIONS AND RESPONSIBILITIES Incident Management Act as point of contact for all Major Incidents Take full ownership and accountability for the Incident Management process Determine what resources and expertise are required to resolve the major incidents and engage the teams using the set protocol Work towards quick recovery of incidents by bridging gaps between technical tracks Responsible to restore normal service operation as quickly as possible to minimize the impact to business operations Accountable for global service management, timely communication & escalation to right stakeholders Communicate progress in a timely manner and manage Business expectations during the crisis Responsible for service management tools to efficiently manage the IT environment and business services Ensure post review of exception changes to evaluate if the change addressed a real or a perceived exception condition Being proactive in picking up shift left activities from various tracks to help reduce the MTTR Support functions and Global Technology Infrastructure Services teams Problem Management Accountable for reducing recurring incidents and identifying underlying causes of IT incidents through problem management Use specific information from driving major incidents to drive technical teams to stronger RCAs and corrective actions Work on proactive problem management - ticket reduction, process enhancements Review and evaluate Problem Management records in progress Establish and govern the proactive element with a goal of identifying and capture preventative actions via a robust problem management process through resolution and root cause Facilitate root cause analysis discussion through scheduled meetings Update problem record with status of review and follow up on outstanding Improve overall service which will reduce the frequency of repeated incidents Explore opportunities for maximizing IT Service to achieve full efficiency and ROI from company resources bachelors degree is preferred EDUCATION / EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience: Required: Financial and/or Mortgage industry expertise preferred Accreditation/Certification in ITIL service management framework a plus 7 or 8 years of previous IT Service Management experience required Personable and enjoy interacting with others Familiar with fundamental principles of ITIL and SLAs preferred Good problem-solving skills; Ability to visualize a problem or situation and think abstractly to solve it Familiar with multiple aspects of Enterprise technology from end to end Exceptional written and oral communication skills, with strong ability to log tickets that tell the complete story Exceptional interpersonal skills, with a keep ability to listen and question Fluent English skills Experience dealing with customers during issue resolution and operating under pressure Excellent communication skill to drive routine communication of status to senior management and customer . KNOWLEDGE, SKILLS, AND ABILITIES Strong communication skills: verbal, written, facilitation Technical understanding with ability to communicate technical impact, technical solutions, root cause and corrective actions into business language Strong ability to work in an ambiguous, changing environment Strong ability to work under pressure and tight deadlines Technical understanding with ability to translate into business concepts Solid understanding of the organization s business and how IT contributes to it Willingness to work in shifts and on weekends(24/7 support environment) Knowledge of technology in terms of servers, infrastructure etc would be an added advantage AWS certification will be added advantage Strong technical knowledge that is current in todays IT service management arena Customer focus, leadership and collaboration WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed) 24 X 7 Environment, rotational shifts.

You will join a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities. The Change Management Lead will play an important role in ensuring all initiatives meet objectives by increasing employee adoption and usage. The primary responsibility will be to utilize a consistent change management framework to reduce resistance, remove negative unintended consequences, communicate the changes, and maximize solution adoption. The Change Management Lead will work with global, cross-functional teams to understand the impacts of change on people, processes, technology, and customer experience. Responsibilities: Apply appropriate processes and tools to support effective adoption of the changes required by multiple programs/projects across the enterprise. Conduct impact analysis, identify key stakeholders, and confirm change readiness throughout the project lifecycle. Manage and build relationships with the business to educate about changes and help drive decisions. Ownership of the development and maintenance of the change management processes and tools. Facilitate meetings to gather stakeholder lists and impacts Identify communications requirements for the project/program and support the development and delivery of communications Work with project teams to identify risks and prepare mitigation plans Coach or consult with project teams to help them integrate change management activities into their project plans Improve the efficiency and effectiveness of the GBS PMO through lessons learned and other continuous improvement initiatives. Key Skills, Requirements, and Competencies: Bachelors degree in business administration or a related field. A minimum of 2 years in a change management role or 5 years in a project management role Exceptional written and verbal communication skills Proficient in the overall change management methodology is preferred Experience communicating change to all levels of a global organization Demonstrable experience working on projects with sponsors in HR, Finance, sales, operations, technology, and real estate. Ability to lead or work on multiple large time-sensitive projects or work streams Experience managing stakeholder expectations, especially at the senior level Able to work collaboratively in a team environment Change management certification is a plus Category: Project/Program Management Group

The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law and Franchise Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the MasterCard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries. The Specialist, Contract Services serves on a team of contract negotiators within the broader GBSC Legal Services team. Reporting to the Director, Contract Services, this position will perform end to end contract services and be accountable for delivering positive customer experiences and efficient business results. Does the pursuit of excellence appeal to you Are you committed to customer service Do you enjoy solving legal and business problems Are you passionate about identifying and implementing process improvements If so, keep reading as this might be the perfect role for you. Role: You will perform end to end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature Receive contract requests and conduct triage to ensure adherence to established business policies, processes and procedures Review, draft and negotiate routine vendor and commercial contracts including confidentiality/non-disclosure agreements, software license agreements and related support service agreements, consulting services agreements, and other agreements routinely used in financial and information technology service sectors Ensure that all agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, policies and procedures Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives All About You: LLB degree, combined with relevant experience required. Solid legal and business acumen, sound analytical and problem solving skills Demonstrated ability to manage workloads involving tasks of varying priority and complexity Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms Advanced negotiation skills Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts Demonstrated strength in customer focused service orientation Knowledge of European, Middle East, Africa, Asia Pacific, Latin or Caribbean legal systems and business practices a plus We are looking for a qualified lawyer for the above-mentioned position. A key advantage for this role would be candidates who possess additional skills in data analysis, including the ability to effectively analyze multiple data sets, derive meaningful metrics, and generate comprehensive reports for our executive leadership team. Its essential that the individual can not only manage and interpret data but also communicate their findings clearly and impactfully.

Job Title: Onboarding Specialist (Pre-Hire Process specialist) Location- Olympus, Mumbai / Think Campus, Bangalore Shift Night (6 pm to 4 am or 7 pm to 5 am IST) Job Summary: The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start date, scheduling Orientation and Day 1 letter. The specialist serves as the key liaison between hiring managers, recruiter and new employees to ensure a seamless transition into the organization. Key Responsibilities: Act as the primary point of contact for new hires during the onboarding phase, answering questions and guiding them through the process Point of contact for all candidates in Pre-hire stage - Coordinate end-to-end onboarding processes, including pre-boarding, first-day logistics and orientation Select appropriate background check package based on job code, location, etc. Order appropriate drug tests based on job code, location, etc. Check BG and DT results, basis provide clearance. Schedule start date and select appropriate onboarding event in My Learning Update candidate profile in Workday Ready for Hire Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report, badging, I-9, Orientation, etc. Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure smooth onboarding. Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as needed. Support global/regional onboarding programs and initiatives as applicable. Qualifications: Education: Bachelors degree in human resources, Business Administration, or related field (preferred). Experience: 3-6 years of experience in candidate onboarding (preferably US onboarding but any international onboarding experience is required) Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus. Skills: Strong interpersonal and communication skills. High attention to detail and organizational skills. Ability to multitask and manage priorities in a fast-paced environment. Customer service-oriented with a positive, professional attitude. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Preferred Qualifications: Experience in a shared services or global business services (GBS) environment. Familiarity with onboarding automation tools or platforms. Understanding of US employment laws and compliance

Senior Specialist, Legal Services The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law and Franchise Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the MasterCard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries. The Specialist, Contract Services serves on a team of contract negotiators within the broader GBSC Legal Services team. Reporting to the Director, Contract Services, this position will perform end to end contract services and be accountable for delivering positive customer experiences and efficient business results. Does the pursuit of excellence appeal to you? Are you committed to customer service? Do you enjoy solving legal and business problems? Are you passionate about identifying and implementing process improvements? If so, keep reading as this might be the perfect role for you. Role: You will perform end to end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature Receive contract requests and conduct triage to ensure adherence to established business policies, processes and procedures Review, draft and negotiate routine vendor and commercial contracts including confidentiality/non-disclosure agreements, software license agreements and related support service agreements, consulting services agreements, and other agreements routinely used in financial and information technology service sectors Ensure that all agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, policies and procedures Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives All About You: LLB degree, combined with relevant experience required. Solid legal and business acumen, sound analytical and problem solving skills Demonstrated ability to manage workloads involving tasks of varying priority and complexity Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms Advanced negotiation skills Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts Demonstrated strength in customer focused service orientation Knowledge of European, Middle East, Africa, Asia Pacific, Latin or Caribbean legal systems and business practices a plus We are looking for a qualified lawyer for the above-mentioned position. A key advantage for this role would be candidates who possess additional skills in data analysis, including the ability to effectively analyze multiple data sets, derive meaningful metrics, and generate comprehensive reports for our executive leadership team. Its essential that the individual can not only manage and interpret data but also communicate their findings clearly and impactfully.

SUMMARY The Sr.Core Business Support Engineer II will lead and contribute to product and process change projects for existing Hollister products and processes in both our Ostomy Care and Critical Care businesses. The projects will be primarily related to Technical Transfer, Process Change , Material Change, Supply Security (stay in business), and Cost Savings. This is a permanent position based at the Gurugram facility. Live the Hollister Immutable principles, Develop test plans, analyze test data and interpret result Generate original ideas based on professional knowledge of product design for both ostomy and critical care products. Develop realistic action steps, timetables, and resource estimates for technical projects. Identifies potential challenges and proactively work to address them. Actively participate on cross-functional teams (international) and supports the completion of team deliverables. Validate plans within the team and acts on suggestions for improvement. Establishes a rapport with their working teams which allows them to identify key resources and network efficiently. Supports technical management in establishing goals and strategies. Communicate effectively and review project outcomes with internal customers. Completes written reports on technical activities carried out. Prepares and updates a range of technical documents including drawings and specifications. Provides technical support to Manufacturing, Engineering, Quality and Supply Chain. ESSENTIAL FUNCTIONS OF THE ROLE General office environment - position may require sitting at a desk / computer for extended periods of time . The position also will require travel to other Hollister facilities and various suppliers ( 10%). Talking, walking, vision, hearing, fine motor skills, writing, lifting up to 30 lbs.(occasionally), and pushing Some, but not all aspects of this job could be modified to accommodate the physical abilities of a handicapped person WORK EXPERIENCE REQUIREMENTS 8 to 12 years experience in a similar position, preferably in the medical devices sector Proven track record in project management and project leadership; capable of working independently Uses problem solving techniques such as DMAIC to resolve issues as they arise Demonstrates working knowledge of standard techniques, procedures, and criteria in accomplishing well-defined tasks Strong communication skills, with ability to articulate relevant technologies and processes to others in the technical group and provide project updates to non-technical key stakeholders Solves technical issues using alternative or unique approaches Recognizes value-added product features and integrates them into product designs Demonstrates awareness of current technological trends, especially within their specific discipline Previous knowledge or experience in field of Ostomy, Continence care would be added advantage (not mandatory) Previous knowledge or experience in polymer films, bonding technology would be added advantage (not mandatory) Ability to create, read, edit, and interpret 2D and 3D drawings as well as product specifications (with minimal oversight). EDUCATIONAL REQUIREMENTS Bachelor of Science / Engineering degree or higher preferably with Mathematics or Statistics as a subject PMP Certification is desirable (not essential) SPECILIZED SKILLS/ TECHNICAL KNOWLEDGE Experience with the FDA Quality Systems Regulations and an ISO 13485 environment at a medical device manufacturer (preferred) Project management training and experience (preferred) Experience with product development, design c ontrols, change controls and risk management for medical devices. Advanced statistics training and experience with plastic proicessing and/or automated assembly processes (nice to have) LOCAL SPECIFICATIONS (Work Environment / Language) Hybrid work environment with 3 days in the office and 2 days at home performance based Two days per week will require flexible work hours to accommodate international project work with the USA and Europe R&D, Facilities, Supply Chain, Risk Management, Project Manager, Research, Operations, Finance, Technology

SUMMARY The Sr.Core Business Support Engineer II will lead and contribute to product and process change projects for existing Hollister products and processes in both our Ostomy Care and Critical Care businesses. The projects will be primarily related to Technical Transfer, Process Change, Material Change, Supply Security (stay in business), and Cost Savings. This is a permanent position based at the Gurugram facility. Live the Hollister Immutable principles, Develop test plans, analyze test data and interpret result Generate original ideas based on professional knowledge of product design for both ostomy and critical care products. Develop realistic action steps, timetables, and resource estimates for technical projects. Identifies potential challenges and proactively work to address them. Actively participate on cross-functional teams (international) and supports the completion of team deliverables. Validate plans within the team and acts on suggestions for improvement. Establishes a rapport with their working teams which allows them to identify key resources and network efficiently. Supports technical management in establishing goals and strategies. Communicate effectively and review project outcomes with internal customers. Completes written reports on technical activities carried out. Prepares and updates a range of technical documents including drawings and specifications. Provides technical support to Manufacturing, Engineering, Quality and Supply Chain. ESSENTIAL FUNCTIONS OF THE ROLE General office environment - position may require sitting at a desk / computer for extended periods of time . The position also will require travel to other Hollister facilities and various suppliers ( 10%). Talking, walking, vision, hearing, fine motor skills, writing, lifting up to 30 lbs.(occasionally), and pushing Some, but not all aspects of this job could be modified to accommodate the physical abilities of a handicapped person WORK EXPERIENCE REQUIREMENTS 8 to 12 years experience in a similar position, preferably in the medical devices sector Proven track record in project management and project leadership; capable of working independently Uses problem solving techniques such as DMAIC to resolve issues as they arise Demonstrates working knowledge of standard techniques, procedures, and criteria in accomplishing well-defined tasks Strong communication skills, with ability to articulate relevant technologies and processes to others in the technical group and provide project updates to non-technical key stakeholders Solves technical issues using alternative or unique approaches Recognizes value-added product features and integrates them into product designs Demonstrates awareness of current technological trends, especially within their specific discipline Previous knowledge or experience in field of Ostomy, Continence care would be added advantage (not mandatory) Previous knowledge or experience in polymer films, bonding technology would be added advantage (not mandatory) Ability to create, read, edit, and interpret 2D and 3D drawings as well as product specifications (with minimal oversight). EDUCATIONAL REQUIREMENTS Bachelor of Science / Engineering degree or higher preferably with Mathematics or Statistics as a subject PMP Certification is desirable (not essential) SPECILIZED SKILLS/ TECHNICAL KNOWLEDGE Experience with the FDA Quality Systems Regulations and an ISO 13485 environment at a medical device manufacturer (preferred) Project management training and experience (preferred) Experience with product development, design controls, change controls and risk management for medical devices. Advanced statistics training and experience with plastic proicessing and/or automated assembly processes (nice to have) LOCAL SPECIFICATIONS (Work Environment / Language) Hybrid work environment with 3 days in the office and 2 days at home performance based Two days per week will require flexible work hours to accommodate international project work with the USA and Europe R&D, Facilities, Project Manager, Risk Management, Supply Chain, Research, Operations, Technology, Finance

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Primary responsibilities Responsible for ensuring there is an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout theIT Service Management Lifecycle. Apply a continuous improvement approach to identifying and tracking company assets, CIs and their dependencies within the Configuration Management Database (CMDB) Collaborate with key stakeholders, internal teams (such as Applications and Change and Release Mgt teams) and external vendors for the introduction and retirement of assets through changes, releases, upgrades, new technology deployments and acquisitions. Supporting the Head of Asset and Configuration to manage Data Governance Framework, monitoring the quality of updates to the CMDB (single source of truth) which is integrated with our Enterprise Architecture Platform solution (BizzDesign) and downstream processes. Establish and maintain relationships between infrastructure, applications, and business services and capabilities through the CMDB/CSDM. Work closely with IT teams to identify and resolve issues related to configuration and asset management. Generate and analyse reports to identify trends and areas for improvement. Collaborate with other IT teams to implement and maintain best practices for configuration and asset management. Monitor and enforce compliance with configuration and asset management policies and procedures. Providing guidance and support to other IT teams on configuration and asset management-related issues. Supporting the process owner and process manager and providing inputs in the creation of principles, processes, and procedures Supporting the definition of the structure of the configuration management system, including CI types, naming conventions, required and optional attributes and relationships. Proposing scope for service asset and configuration management and performing configuration audits. Proven experience in asset and configuration management using the ServiceNow platform, with a focus on ServiceNow Discovery, Graph Connectors, and Multisource CMDB. ITAM, CAMP, CITAM or other accreditation in Asset and Configuration Management discipline Strong attention to detail, ability to process data and work in a complex global organisational environment. Extremely strong organization and productivity skills, ability to interface with managers, staff, and stakeholders within the organization. Proven experience with ITSM tools such as Service Now Proven experience and excellent knowledge of Cloud technologies, Physical and Virtual Infrastructure Excellent verbal and written presentation and communication skills.

Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent What will you be doing Enable high quality and efficient HR Service delivery from PC Services by contributing to the development, maintenance and improvement of PC Services under the guidance from Head of PC Services and the Center of Expertise organization. HR processes in scope cover the following process areas: master data, reporting, learning and development, reward and recognition, and talent management. Review the processes from centralized PC Services delivery perspective to provide input for different stakeholders to ensure process alignment. Provide input for the Center of Expertise organization for process development through continuous improvement LEAN methodology to simplify the ways of working. Train and coach PC Services team regarding different HR process and tool related topics and support them in resolving queries relating to these. Participate to supporting and advising employees and managers in using HR tools and support them in different PC processes related questions and administrative actions. Participate to processing different transactions and handling employee and managers queries. Respecting targets for quality and service level agreements. Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date Working closely together with other PC colleagues within PC Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience. Reporting time and other process performance data based on request. Maintaining working instructions and knowledge base. Supporting process improvements and harmonization activities. Participation in team meetings, process analysis and improvement actions. Are you the one Experience and knowledge in different HR processes (master data, reporting, learning and development, reward and recognition, and talent management) Experience in using Workday and/or other HR solutions as an advantage. Experience of working in a shared service center. Experience in Voice based process will be an added advantage. Strong working language skills required for English, Hindi and at least 2 Indian regional languages (preferably Telugu or Kannada). All other languages are considered an asset. Empathy and true service mindset to ensure great employee experience for the service delivery. Promoting two-way communication with an exchange of information, opinion and feelings Actively listening to the input of others and summarizing information to ensure they have been understood. Willingness to work in different time zones / shifts to meet business requirements. Ability to create reports and analyze data. Problem solving skills. Quality focus WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent-PR Associate Specialist What will you be doing Assist and coordinate on Performance management, Goal setting, Merit and other PR processes. Conduct calls and workshops with PR specialist on PR processes. Administer PR tools for addition and deletion. Responsible for various reward related analysis Ensure all process are adhered and completed within the prescribed global and local timelines. Upload quarterly incentive, salary increases, promotion till Grade 4 as per agreed timelines. Provide support on askHR relating to PR Ensure testing are done in sandbox as per global guidelines on PR processes. Provide support on dovetail query related to PR Ensure e-merit letters and mid-year letters are sent on time Promotion process initiation for grade 4 as per timeline agreed Ensure data quality audits done related to, grade, role, bonus%, salary, scorecard, template etc in agreed frequency and correction done wherever based on agreed guideline Audits on PR process like (performance calibration, goal setting, merit plan etc Responsible for publishing dashboards on status of goal setting, mid year, year end, merit, incentive and bonus processes. Ensure timely reports are published. Assist on market salary benchmark data Assist PR specialist and manager on other initiatives in PR whenever required. Are you the one Minimum 3+ years experience in compensation and benefits/Payroll Expert in Excel, Macro Attention to Detail Passionate about numbers Good in communication and assertive WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent What will you be doing Enable high quality and efficient HR Service delivery from PC Services by contributing to the development, maintenance and improvement of PC Services under the guidance from Head of PC Services and the Center of Expertise organization. HR processes in scope cover the following process areas: master data, reporting, learning and development, reward and recognition, and talent management. Review the processes from centralized PC Services delivery perspective to provide input for different stakeholders to ensure process alignment. Provide input for the Center of Expertise organization for process development through continuous improvement LEAN methodology to simplify the ways of working. Train and coach PC Services team regarding different HR process and tool related topics and support them in resolving queries relating to these. Participate to supporting and advising employees and managers in using HR tools and support them in different PC processes related questions and administrative actions. Participate to processing different transactions and handling employee and managers queries. Respecting targets for quality and service level agreements. Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date Working closely together with other PC colleagues within PC Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience. Reporting time and other process performance data based on request. Maintaining working instructions and knowledge base. Supporting process improvements and harmonization activities. Participation in team meetings, process analysis and improvement actions. Are you the one Experience and knowledge in different HR processes (master data, reporting, learning and development, reward and recognition, and talent management) Experience in using Workday and/or other HR solutions as an advantage. Experience of working in a shared service center. Experience in Voice based process will be an added advantage. Strong working language skills required for English, Hindi and at least 2 Indian regional languages (preferably Telugu or Kannada). All other languages are considered an asset. Empathy and true service mindset to ensure great employee experience for the service delivery. Promoting two-way communication with an exchange of information, opinion and feelings Actively listening to the input of others and summarizing information to ensure they have been understood. Willingness to work in different time zones / shifts to meet business requirements. Ability to create reports and analyze data. Problem solving skills. Quality focus WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers