2827 Business Operations Jobs - Page 6

Role & responsibilities Support operational workflows, documentation, and execution of strategic initiatives Coordinate across internal functions (product, marketing, sales, HR, finance, partnerships, legal) Manage operational dashboards, trackers, and reports (Excel, Google Sheets, Zoho, or Salesforce) Assist in onboarding partners, clients, vendors, and managing ongoing communications Ensure documentation and SOPs are up to date and followed Identify inefficiencies and propose process improvements Track dependencies, manage timelines, and follow up on deliverables Must-Have Skills 1- 3 years of experience in business operations (preferably in EdTech, SaaS or HRTech) Strong communication and stakeholder coordination skills Proficiency in CRM tools (Zoho/Salesforce), project tracking, and reporting tools Attention to detail, multitasking ability, and a process-oriented mindset Excellent time management and accountability Good-to-Have Exposure to recruitment workflows, LMS platforms, or assessment tools Experience working in fast-paced, early-stage startups or AI-led platforms Why Join Us? Be part of a mission-driven company reshaping how talent meets opportunity Work with a fast-moving team focused on ownership, impact and collaboration Opportunity to grow in a dynamic, innovation-first culture

Job Description: As a Strategic Planner at our tech startup, you will play a crucial role in defining our company's direction and crafting plans to achieve our business objectives. Your strategic thinking skills will be essential in helping us uphold our competitive edge and allocate resources effectively. Additionally, your analytical mindset and strong organizational abilities will be put to good use in this role. If you also possess expertise in market research and business operations, we are eager to have you on board. In this position, you will be tasked with shaping our company's strategy and mission, translating them into actionable plans, and evaluating business proposals. Your responsibilities will also include conducting thorough research on competitors to pinpoint potential threats and opportunities, evaluating both the operational and strategic performance of the company, and ensuring that processes, resource planning, and department goals are aligned with the overall strategy. Furthermore, you will be expected to provide valuable support and insights during significant organizational changes, such as strategic shifts, mergers, or acquisitions, and assist senior executives in making well-informed decisions. Your role will involve constructing forecasts, developing analytical models, and closely monitoring industry trends and market fluctuations. To excel in this position, you should possess strong problem-solving abilities, exceptional organizational and leadership skills, and excellent communication capabilities. Joining our team comes with attractive perks, including a competitive salary and incentives. If you are ready to contribute to our company's growth and adaptability, we look forward to meeting you.,

As a General Manager at Hotel Tulip Arena, you will play a crucial role in our success by leading our management team to maintain high standards of operation. Your responsibilities will include overseeing daily business operations, developing growth strategies, training staff, managing budgets, improving revenue, and hiring employees. A key aspect of this role is your ability to effectively communicate, delegate responsibilities, and collaborate across various departments to maximize productivity and efficiency. You will need to have a degree in business management or a master's in business administration, along with a good understanding of different business functions. Strong leadership qualities, excellent communication skills, organizational skills, a proactive nature, and attention to detail are essential for this position. Your role will involve analyzing financial data, identifying growth opportunities, and presenting reports to drive business success. This is a full-time position with a day shift schedule. The work location is in person at Hotel Tulip Arena. Join us in leading our business towards continued success and growth.,

Job Summary: As a Neurodiversity Intern, you will support our team by performing essential transactional tasks with clear, repetitive steps. You will assist with routine processes, basic reporting, and provide support to your colleagues. We offer comprehensive training, clear instructions, and ongoing mentorship to help you succeed. About the Role: This internship offers a unique opportunity for individuals to develop valuable professional skills by contributing to essential business operations. You will be responsible for executing transactional tasks with precision, maintaining data accuracy, and providing crucial support to our teams. As an intern you will: Perform transactional tasks mostly involving repetitive steps as per provided guidelines Create and update basic reports using Microsoft Word, Excel, and PowerPoint Support team members with their assignments as needed Communicate professionally via MS-Outlook and MS-Teams Actively participate in team meetings, contributing to discussions where appropriate, and understanding team objectives and updates. Attend and complete all assigned process trainings Ensure timely completion of all assigned tasks and assignments Maintain accurate records and follow established procedures Seek help or clarification when needed to ensure quality and accuracy About you: Graduation or equivalent. Eagerness to learn new processes and develop professional skills in a business environment Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and willingness to learn new software Ability to follow structured instructions and repetitive processes consistently. Attention to detail, reliability, punctuality, and a commitment to completing tasks accurately and on time Willingness to participate in team meetings and trainings O penness to feedback and learning in a supportive environment #LI-NR1 What s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

KPMG India is looking for KPMG India, Administration, Facilities - Manager KPMG India, Administration, Facilities - Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Max Life Insurance Company Limited is looking for Area Manager - IMF & New Growth Initiatives to join our dynamic team and embark on a rewarding career journeyOverseeing the operations of designated area, ensuring that targets are meet or exceeding in performance.Developing and implementing strategies to improve operational efficiency, increase sales, and drive growth in the designated area.Building and maintaining relationships with key stakeholders, including customers, employees, and business partners.Providing leadership and guidance to location managers and teams, including setting performance expectations and coaching and mentoring employees.Developing and implementing training programs to ensure that employees have the skills and knowledge needed to succeed.Monitoring financial performance, including tracking sales and expenses, and developing and implementing cost-saving measures as necessary.Ensuring that all locations are compliant with company policies and procedures, as well as with local, state, and federal laws and regulations.Analyzing market trends and customer feedback to identify opportunities for improvement, and developing and implementing programs to address those opportunities.Participating in strategic planning and budgeting processes, and providing input and recommendations on initiatives to drive growth and improve operations.Excellent communication and leadership skills.Strong understanding of business operations, including financial management and market analysis.Good organizational and time management skills.

Ideacraft eVentures Pvt. Ltd. is looking for Area Manager to join our dynamic team and embark on a rewarding career journeyOverseeing the operations of designated area, ensuring that targets are meet or exceeding in performance.Developing and implementing strategies to improve operational efficiency, increase sales, and drive growth in the designated area.Building and maintaining relationships with key stakeholders, including customers, employees, and business partners.Providing leadership and guidance to location managers and teams, including setting performance expectations and coaching and mentoring employees.Developing and implementing training programs to ensure that employees have the skills and knowledge needed to succeed.Monitoring financial performance, including tracking sales and expenses, and developing and implementing cost-saving measures as necessary.Ensuring that all locations are compliant with company policies and procedures, as well as with local, state, and federal laws and regulations.Analyzing market trends and customer feedback to identify opportunities for improvement, and developing and implementing programs to address those opportunities.Participating in strategic planning and budgeting processes, and providing input and recommendations on initiatives to drive growth and improve operations.Excellent communication and leadership skills.Strong understanding of business operations, including financial management and market analysis.Good organizational and time management skills.

Reliance Mutual Fund Pvt Ltd is looking for Manager - AIF Sales to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Park Hospital is looking for Manager/ Sr Manager- Accounts and Finance to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Captain E-Rickshaw is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

GENERAL DUTIES & RESPONSIBILITIES What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. Highest Qualification Bachelor s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the companys on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect FIS JOB LEVEL DESCRIPTION Supervisory/developing management role. Works under general direction of customer service management. Typically supervises a team of fifteen to thirty Contact Center Representatives. Typically requires a minimum of four years of experience in a call center or customer service-related position in a service industry. Typically requires two or more years supervisory or team leadership experience. Demonstrates experienced level of competence and mentors entry level supervisors in the areas of problem solving, change management, strategic thinking and leadership.

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed.EDUCATION REQUIREMENTSHigh school diploma or GEDGENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environmentFIS JOB LEVEL DESCRIPTIONDeveloping support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

Job Description: Job Title: Apprentice Role for Non -Technology hiring 2025 2026 Location: Bangalore, India Role Description The Employee Compliance Department protects the Bank by advising on ethical conduct, identifying regulatory solutions, safeguarding integrity and reputation, and promoting, in partnership with the business, a culture of Compliance. Given the increasing regulatory scrutiny and the need to implement a robust and globally consistent control framework, an effective Central Compliance function is a key component to the Department s success. As a team member of Employee Compliance in Central Compliance, primary focus will be to review, approve and monitor employee activity within the Personal Account dealing Trading, Outside Business Interests, Private Investments, Employee Trade Surveillance and Consequence Management for APAC, Americas and EMEA region. Your key responsibilities Hands on experience in various processes of Employee Compliance - Personal Account dealing Trading, Outside Business Interests, Private Investments, Employee Trade Surveillance and Consequence Management. Liaise with Country Compliance Officers, business, Operations or Technology in the development, review, testing and/or enhancement of procedures Ability to multitask, the prospective candidate will be dealing with multiple requests. It is critical that requests are managed in an orderly and timely manner Preparing MI and Tracking KPIs and Status updates for senior management. Handling the BAU of the process along with the process escalations, Stakeholder management, Global projects. Work with Change and Global teams on DOCAI training Your skills and experience Good understanding of Capital Market products e.g Equities, Fixed Income etc Strong communication skills, both written and verbal, with an ability to communicate effectively with second line functions, the line of business, and technical team members, with the ability to influence stakeholders An enthusiastic team player; able to build strong, open dialogue-based relationships with relevant Stakeholders Challenge mindset Able to manage many competing deliverables effectively for on-time delivery Education | Certification (Recommended): Bachelor s degree (any stream) from an accredited college or university How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression.

Job title : Congress Excellence Lead Medical Affairs Hiring Manager: Team Lead Medical Affairs Location: Hyderabad, India % of travel expected: Travel required as per business need Job type: Permanent and Full time About the job Our Team: Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. Main responsibilities: The Congress Excellence Lead will coordinate cross-franchise planning and organization of Scientific communication and engagement activities with a focus on International Congresses, facilitate cross-GBU collaboration and provide project management expertise and support. Work closely with Scientific Communication Leads within Vaccines Global Medical team to support Global Franchise Medical teams to design their Stakeholder Engagement Journey, including, the pre-work to link global medical objectives with planned activities and metrics. Support global medical teams in selecting and using technology solutions to assess the impact of scientific communication and engagement, serve as a subject-matter expert for the implementation and training for such technology solutions. Coordinate receiving analytics from SBO Analytics teams, in line with pre-defined metrics The Congress Excellence Lead will set and continuously improve the operational aspects of the cross-franchise coordination, monitor timelines, to ensure the projects move to the next step in a timely manner, follow-up on key milestones and project metrics. The global medical franchises will remain responsible and accountable for the Congress medical activities. When required, provide on-site meeting management, such as technical support for hybrid and virtual meetings. People : (1) Seek alignment with team members and key stakeholders to ensure timely and quick transition between every planning step in line with approved processes and corresponding SOPs. (2) Support team initiatives and objectives, identify and recommend process improvements and other value-added initiatives Performance : (1) Effective and efficient management of International Congresses to complete projects on time and, where applicable, on budget. (2) Effective management of multiple International Congresses in parallel. Process : (1) Develop strong understanding of the ways of working for International Congresses and associated deliverables meeting stakeholder expectations. (2) Drive effective collaboration with stakeholders to understand their requirements and to propose solutions in-line with their expectations. (3) Responsible for project planning, executing and closure on time and according to plan within the requested quality specifications. (4) Use best practices and knowledge of internal or external business practices and corresponding SOPs to improve the project processes. (5) Use broad knowledge of project management techniques and methods, and discernment to decide the most appropriate techniques and methods for each project. (6) Support contract management with the establishment of contract with internal and external vendors. (7) Drive project governance meetings with various stakeholders, vendors, logistics and digital team etc. and execute effective coordination to track and monitor the progress of the projects. (8) Organizes logistical solutions according to needs. Proactive: Congress Excellence Lead deals all the projects timely basis with proactive in nature rather than reactive basis. He/she should be able to guide MDs on processes, timelines, and corrective measures steps to consider avoiding fall into any non-compliance activities. Proactive: Congress Excellence Lead deals all the projects timely basis with proactive in nature rather than reactive basis. He/she should be able to guide MDs on processes, timelines, and corrective measures steps to consider avoiding fall into any non-compliance activities. About you Experience : 9+ years of relevant experience with projects, medical events, vendor management and understanding of congress management within pharmaceutical industry . Soft skills : Strong interpersonal and negotiation skills, comfortable with ambiguity, proven ability to work transversally across departments and functions, flexible, proactive, polite. Technical skills : MS office (including Teams, SharePoint), Veeva project management tools such as Smartsheet, MS Project is a plus. Education : Postgraduate in a scientific/Pharma discipline. Project Management certification is preferred. Languages : Advanced English language (spoken and written)

Your role As a valuable member of the Platform Support Team at Atlas Copco, you will play a pivotal role in ensuring customer satisfaction through exceptional service. Your primary focus will be on providing first-level technical and functional support related to the ServiceNow platform, where each day presents unique opportunities to resolve incidents swiftly and enhance user experiences. You will engage proactively with platform users to identify and troubleshoot issues, ensuring seamless functionality, effective resolution, and minimizing disruption to business operations. In this role, you will: Helpdesk & Functional Troubleshooting Serve as the first point of contact for users encountering system-related challenges, showcasing your capacity for providing timely and effective solutions. Respond efficiently to logged issues through our ticketing system, making use of your knowledge and resources to expedite resolution. Utilize already established protocols in troubleshooting while documenting solutions and elevating chronic issues to the appropriate channels. Your contributions will significantly enhance the operational efficiency of the platform, and you will collaborate closely with additional teams to refine processes, elevate standards, and foster improvement. To succeed, you will need To succeed in this role, you will need the following: A bachelors degree in Computer Science, IT, or a related field. ServiceNow Foundations certification is required ServiceNow System Administration certification is recommended An ITIL Foundation certification is preferred In return, we offer In return, we offer you a rewarding journey with Atlas Copco: We encourage you to drive your career, explore diverse opportunities, and realize your potential with us. At Atlas Copco, we foster a culture of continuous improvement and innovation. This dedication enables us to provide exceptional, sustainable solutions that meet the unique needs of our clients globally. We believe that our employees are our greatest asset, and we are committed to creating a collaborative, inclusive, and flexible work environment equipped with competitive compensation and comprehensive benefits programs designed to support your professional growth and personal well-being. Join us and embark on a journey that promotes workplace happiness and encourages you to enhance your career! Start your path today! Job location Job Location: Hybrid This role offers a hybrid working arrangement, allowing you to balance your time between working remotely and joining our vibrant team on-site at our Pune, India location. This flexibility is designed to foster productivity while ensuring a healthy work-life balance, enhancing your performance and job satisfaction. Contact information Additionally: You may reach out to our Talent Acquisition Team at Shreya Pore for any further inquiries you might have regarding this position. We look forward to your application and potentially welcoming you to our dynamic team! Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

: As one of the largest e-commerce companies in the world, Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, netbanking, digital cash, cash on delivery and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and roll out as well as process monitoring and automation. This team defines policies which are adhered to be internal clients like such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud as well as third party partners and banks relied upon to process payments. About the role: Working in a dynamic environment, you will be responsible for automating dashboards, monitoring key success metrics, managing WBR reports, identifying problem areas and business challenges and collaboratively shaping solutions with Amazon Pay teams to help optimize on the platform. The successful candidate has a passion for extracting actionable insights from data. The candidate needs to innovate, and quickly become a subject matter expert to assess business performance across different Amazon Pay areas. The candidate should have significant experience working with automation, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon s strategic needs. The candidate should enjoy problem solving and is proficient in VBA and other automation tools. Key Responsibilities: Understanding drivers, impacts, and key influences in the BizOps Domain. Partnering with the business team to create key performance indicators and new methodologies for measurement. Translating data into actionable insights for the stakeholders. Automate reporting for weekly business metrics, identify areas of opportunity to automate and scale ad-hoc analyses You will perform complex data analysis (root cause deep dives, correlations, regressions, simulations, and optimization) to identify different opportunities to reduce process gaps. You will build infrastructure and implement maintenance strategy for internal datasets to support swift analysis to answer critical business questions A day in the life Being Part of the Regulatory and Compliance POD of the Data Products Team is a highly responsible and a job of pride. The analysis & submissions enables upkeep of Prepaid Instrument licence. A typical day includes working on reports to Financial Intelligence Unit, Suspicious Activity Monitoring and Statistical Regulatory report, investigating deviation from set rules(either by customer/product/tech), understanding the domain of regulatory space and constant changes being brought by the Reserve Bank of India. Automating of report Submissions and Self serve is an ongoing and innovative challenge as many product features and enhancements are continuously added, against which the compliance register has to be validated. 1+ years of data analytics or automation experience 1+ years of capacity planning, operations planning, business analysis or similar experience Bachelors degree Knowledge of data pipelining and extraction using SQL Knowledge of SQL and Excel at a moderate or advanced level Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions

Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the daytoday operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee recordkeeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Managing end to end preonboarding process of offer accepted candidates. Managing end to end candidate journey till joining. Managing business and stakeholders Ensuring all preonboarding, worker id creation, DOJ change, addendum process for on roll employees is done on timely basis. Compliant with the process Ensuring meeting KPI s/SLA on timely basis Mandatory skill sets Managing Stakeholder Expectations , Onboarding Orientation, Onboarding Programs Preferred skill sets HR Shared Services Years of experience required 1+ year Education qualification BBA, B.Com, MBA, M.Com, PGDM Education Degrees/Field of Study required Bachelor of Commerce, Master of Business Administration, Bachelor in Business Administration Degrees/Field of Study preferred Required Skills Onboarding Stakeholder Management No

The Senior Strategy & Planning Associate partners with business leaders to provide strategic, operational and analytical support. Were looking for someone who can set a vision and tackle problems from 30,000 feet as well as dive deep into the details. Working across different functions and geographies will mean you will have considerable visibility of business operations and opportunities to drive meaningful business outcomes. As a member of Ubers India & South Asia Strategy & Planning Team, you will help drive the strategic decision-making processes throughout the region through your analytical and operational approach. The right person for this role should have deep analytical skills, strategic bent on mind, excellent time-management and organisational habits, and the ability to clearly communicate and present information to seek buy-in. What the Candidate Will Do Work closely with Strategy & Planning Lead and RGM to develop overall financial and operational strategy. Thought Leadership: Working with the leadership team across IndiaSA to set strategic priorities, align regional and company vision, and share benchmark practices. Run the financial and operational governance to assist data focused decision-making in areas of growth, profitability, supply, demand and portfolio allocation. Ensure clear and transparent budget ownership and execution responsibility between city and central teams. Special Projects: You will be the go-to person for many key initiatives and new projects at IndiaSA level e.g. evaluating new businesses, markets and opportunities, launching new products etc. Governance and Analytics: Build, maintain, and communicate detailed reporting models to track performance to plan. Actively support all strategy planning and analytical activity for senior management. Write queries and perform ad hoc data analysis to keep the nerve center of our operations engine running at full speed. Nurture Relationships: Collaborate with other functional areas within Uber (Business Development, People Operations, Product, Legal, Finance etc.) to ensure efficient and productive working relationships. Work with external field specialist to identify future growth opportunities and improvement areas. What the Candidate Will Need 5 years or more of strategy consulting / investment banking or related experience. Problem Solving: Shaping business strategy based on internal data, industry and macro trends and consumer insights. Effectively resolving issues that involve people, things, and processes by using logic and common sense. Identifying the root cause of a problem as opposed to focusing on the symptoms. Outstanding excel/data management skills and general financial acumen. Financial & business acumen: you understand the importance of investments & returns and work tirelessly to improve those returns. Communication: You are a clear and concise communicator who can synthesize a lot of information quickly, highlight the key takeaways, and disseminate meaningful insights. Partner Management: Engaging, advising, and gaining the support of various partners. Taking time to build helpful relationships; earning the trust of others within the organization through strong situational awareness and reliability. Speed & agility: you thrive in a dynamic, ambiguous, and fast-paced environments. Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

About the job Our Team: Sanofi Business Operations (SBO) is an internal Sanofi resource organization setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main responsibilities: The overall purpose and main responsibilities are listed below: To create complex and specialized content without supervision; manage end-to-end publication/medical education content development process including documentation and approval in PromoMats/iEnvision (previously- Datavision/MATRIX); develop and maintain therapeutic area, process, and compliance expertise; coach and review content created by senior and junior scientific writers; work in close collaboration with peers/team to develop best practices; and collaborate effectively with stakeholders People: (1) Maintain effective relationship with the end stakeholders (medical scientific community) within the allocated Global Business Unit and product with an end objective to develop education and communication content as per requirement; (2) Interact effectively with health care professionals on publication content; and (3) Constantly assist writers (senior or junior) in developing knowledge and sharing expertise Performance: (1) Provide publication/medical education material (slide deck, abstract, poster, manuscript etc.) as per agreed timelines and quality and (2) Provide strategic support with individuals and institutions, which may serve as resources for publications purpose Process: (1) Develop complex publication/medical education material; (2) Act as an expert in the field of medical communication for the assigned therapeutic area(s); (3) Assist the assigned scientific communication team in conducting comprehensive publication-need analysis; (4) Implement the publication plan and associated activities for the year identified for the region; (5) Work with selected vendors within the region to deliver the required deliverables as per defined process; (6) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery; and (7) Design an overall plan of action based on end-user feedback and improve course content and delivery Stakeholder: (1) Work closely with scientific communication teams in regions/areas to identify publication need and assist in developing assigned deliverables and (2) Liaise with medical department to prepare relevant and customized deliverables About you Experience : 8 years of experience in content creation for the pharmaceutical/healthcare industry, or academia; >4 years of experience in leadership role Soft skills : Stakeholder management; communication skills; and ability to work independently and within a team environment Technical skills : As applicable (including but not limited to therapeutic area/domain knowledge exposure; publication submission; and/or project management) Education : Advanced degree in life sciences/pharmacy/similar discipline or medical degree Languages : Excellent knowledge of English language (spoken and written)

Jul 25, 2025 Location: Mumbai Designation: Senior Consultant Entity: Deloitte Touche Tohmatsu India LLP Process Lead Process Excellence Role Summary The Senior Process Lead Process Excellence is a senior leadership role responsible for driving end-to-end operational excellence across our mid-sized electronics retail enterprise. This role oversees the analysis and redesign of critical business processes spanning store operations, supply chain, and e-commerce channels. By leveraging data-driven insights and broad expertise in enterprise systems, the Senior Process Lead identifies opportunities to improve efficiency, consistency, and customer experience. Working closely with cross-functional teams and senior management, this leader champions continuous improvement and effective change management to ensure that process enhancements are implemented smoothly and sustained over the long term. Key Responsibilities Lead Enterprise-Wide Improvement: Lead end-to-end process improvement initiatives across all retail functions including in-store operations, warehouse & supply chain, and e-commerce to streamline workflows, reduce costs, and enhance overall performance and customer satisfaction. Process Analysis & Redesign: Analyze existing workflows and business processes to identify inefficiencies, bottlenecks, and areas for improvement. Redesign and optimize processes using Lean, Six Sigma, or other best-practice methodologies to achieve higher efficiency and quality. Data-Driven Improvement: Leverage data and analytics to drive decision-making. Define and track key performance indicators (KPIs) for operational processes, use dashboards and reports to monitor performance, and implement improvements based on quantitative insights. Cross-Functional Collaboration: Work closely with various departments and stakeholders store managers, supply chain and logistics teams, e-commerce teams, finance, and IT to ensure process changes are holistic and aligned across the organization. Facilitate workshops or process mapping sessions to gather input and buy-in from all relevant parties. Systems Integration: Ensure that process improvements are effectively integrated with the company s enterprise systems and tools. Collaborate with IT to align process changes with ERP, POS, WMS, CRM and other platforms, ensuring technology enables and supports the optimized workflows (for example, updating POS procedures or enhancing ERP workflows to match new processes). Project Implementation: Oversee the implementation of process improvement projects from concept to completion. Develop project plans, coordinate resources, and manage timelines and milestones. When new tools or system features are required, work on requirements gathering, user testing, and training plans to successfully deploy these solutions. Change Management: Drive effective change management for all process improvements. Develop communication plans to update employees on process changes, conduct training sessions or create documentation/job aids for end-users, and provide ongoing support to ensure adoption. Act as a change agent , addressing resistance and aligning teams around new ways of working. Continuous Improvement Culture: Champion a culture of continuous improvement and operational excellence across the enterprise. Mentor and coach team members and department staff on process excellence practices. Introduce frameworks like Kaizen for small incremental improvements and encourage employees at all levels to propose ideas that improve our operations or customer experience. Monitor & Sustain Improvements: After implementation, monitor new processes to ensure they are yielding the expected results and meeting compliance or quality standards. Conduct periodic process audits and gather feedback from frontline teams. Make adjustments as necessary and establish standard operating procedures (SOPs) to sustain the improvements over time. Strategic Alignment & Reporting: Align process improvement initiatives with the company s strategic goals and key business priorities. Regularly report on project status, outcomes, and impact to senior leadership. Provide insights and recommendations for additional operational enhancements, ensuring that leadership remains informed and engaged in the process excellence roadmap. Required Qualifications Education: Bachelor s degree in Business, Engineering, Operations Management or a related field (advanced degree or MBA is a plus). Experience: 8+ years of experience in process improvement, operational excellence, or operations management roles. Significant exposure to retail operations, supply chain, or e-commerce environments is required, preferably in a leadership capacity. Process Improvement Expertise: Proven track record of leading successful process improvement or transformation initiatives across multiple business functions. Strong knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.) and hands-on experience with process mapping, analysis, and redesign. Enterprise Systems Knowledge: Broad familiarity with enterprise systems and tools used in retail. Working knowledge of ERP systems (e.g., SAP, Oracle or similar), Point-of-Sale (POS) systems, Warehouse Management Systems (WMS) , Customer Relationship Management (CRM) platforms, and other relevant tools. Ability to understand and utilize these systems in support of process changes (for instance, knowing how inventory management in ERP ties into store and online operations). Analytical & Data Skills: Strong analytical skills with the ability to collect, interpret, and draw conclusions from data. Proficiency in using data analysis and visualization tools (Excel, BI dashboards, etc.) to identify trends, support recommendations, and measure results. Comfortable defining KPIs and using metrics to drive accountability. Project Management: Excellent project management capabilities, with experience managing complex projects or programs. Able to develop detailed project plans, coordinate cross-functional teams, handle multiple initiatives simultaneously, and deliver results on time. Formal project management training or certification (PMP or similar) is an advantage. Communication & Collaboration: Exceptional communication skills, both written and verbal. Able to clearly articulate process changes and their benefits to all levels of the organization. Strong facilitator who can lead workshops and meetings effectively. Demonstrated ability to influence and collaborate with stakeholders in different departments (from front-line staff to senior executives) to drive change. Leadership & Change Management: Demonstrated leadership in driving change. Experience in change management practices managing stakeholder expectations, training users, and ensuring adoption of new processes or technologies. Ability to lead cross-functional project teams (directly or indirectly) and mentor junior members in best practices. Retail/Operational Acumen: Solid understanding of how retail businesses operate, from store-level workflows to back-end supply chain processes. Awareness of industry trends in retail and e-commerce, and how process improvements can enhance customer experience, operational agility, and profitability. Preferred Qualifications Advanced Education: Master s degree or MBA in Business, Operations, or related field. Certifications: Professional certifications in process improvement or project management, such as Lean Six Sigma Black Belt (or Green Belt) and/or PMP certification. Any certification in change management (e.g., PROSCI) would be a plus. Industry Experience: Prior experience working specifically in an electronics retail environment or a similar multi-channel retail business. Familiarity with the unique challenges of electronics retail (such as managing fast product turnover, omnichannel customer service, warranty/repair processes) is highly desirable. System Implementation Experience: Hands-on experience leading or contributing to the implementation or upgrade of major enterprise systems (ERP, WMS, POS, CRM, OMS) in a retail context. Comfort with emerging retail technologies or process automation tools (for example, RFID inventory tracking, process automation/RPA, or advanced analytics platforms) is a plus. Strategic Planning: Experience in strategic planning or business consulting roles related to operations improvement. Ability to connect process improvement initiatives with broader business strategy and to think holistically about end-to-end business performance. Regulatory Knowledge: Understanding of any regulatory or compliance requirements relevant to retail operations and supply chain (for example, data security in POS/CRM, labor regulations in store operations, import/export regulations in supply chain). While not mandatory, this knowledge can be beneficial in process design.

Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you The successful candidate will join the Fund Services team as an AVP and will be closely working with Clients and Client Service Managers based in APAC/UK/US region in connection with the performance of duties related to the administration of Private Equity Funds. Candidate should have 9 plus years of relevant experience in the Administration of Private Equity Funds and NAV calculations. Should have relevant experience in hybrid structure Private Equity Funds, Client relationship management, Team Management. Preparing Financials/Investor notices and other Client reporting, processing payments etc. Key duties and responsibilities Review and sign off NAV and Financials of the Private equity and Hybrid Funds that include recording Journal Entries, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review Capital Call and distribution workings along with notices and release to respective investors. Manage end execute conversion of Private Equity Funds from other accounting applications to eFront. Develop various KPIs to be followed and ensure all necessary controls are put in place in the process. Manage work allocation among the team and ensure back up and BCP plans are in place. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Liaising with multiple stake holders in the organization and ensure the tight deadlines are met. Onboard new PE/Hybrid Funds in the accounting platforms (Investran, Geneva and eFront). Onboard Investors in Investran and maintain contact details. Migrate Funds from different accounting platforms to Investran and Geneva. Develop customized reports in Investran to support the client requirements. Understand and complete adhoc requests from clients Having extensive experience in understanding the Private Equity Structure and fund s structure Handling the BAU and reporting the activities for the desired team on daily basis Should possess command on Transfer Agency, Registrars, Administration, investor operations set departments Managerial experience in overseeing the deals and agreements, including an overall investment strategy and daily operations. Good understanding of transitions/ Migrations in their prior stints Sound knowledge in terms of handling multiple jurisdictions / clients necessarily in Transfer Agency Should have worked on multiple Fund and Investor related applications covering Administrative and Transfer Agency services Should be able to drive Productivity and efficiency across the set of teams Should act as middle person between Onshore and offshore in driving the business operations Should be able to adapt / manage to the challenging situations and providing the desired solution Candidates with Experience in managing clients and escalations Should possess strong analytical skills Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding Hands-on Fund Setup, Investor Setup, Company Setup, Contacts and circulation list updates over investor portal Investigation of Investors Subscription & redemption documents Need to have the basic understanding of Excel and the formulas like V-lookup, H-lookup match, index and IF functions etc Performing Mail Merge activity to send Financial Notices / Statements to the Investors. Performing activities related to Capital Call notices, PCAPs, Distribution letters & K1 s Ensure adherence to the Legal and Compliance teams while reviewing the wire instructions Skills Required Relevant Experience Minimum 9 years of experience preferably into PERE and Hybrid Funds Good experience working on Investran, eFront and Macro enabled workbooks. Experience in handling audit requirements and adhoc client requirements in Fund accounting. Good conceptual knowledge in accounting principles and financial statement preparation. Should be good at dealing activities which includes Static, Capital activities and reporting Good Experience in handling the client relationships and should be good in written and oral communication. Worked on onboarding new clients and develop reporting templates for the clients instruments Good work experience in Bank debt and loan debt instruments with other Private equity Team Management Experience and problem solving skills Experience in Transition of PERE and Hybrid Funds from onshore locations. Experience working in Fund Accounting ,NAV Calculation & Financial Statement preparation of Private Equity/Real Estate/Hybrid Funds

This is a key global IT role responsible for supporting Local Area Networks (LAN), Wide Area Networks (WAN), Internet services, Azure environments, and NetDevOps practices. The individual in this position will actively contribute to the implementation and management of all network services and technologies. Key responsibilities include participating in the daily operations and workflows of regional LAN and WAN activities, providing technical guidance, and ensuring the stability and integrity of LAN, WAN, wireless network services, and Azure cloud networking. This role will also involve documenting standards for LAN/WAN architecture, network service devices, and NetDevOps workflows to streamline automation and efficiency in network operations. Additionally, the position will support and contribute to the development and execution of security strategies, processes, and implementations. A broad and comprehensive knowledge of LAN, WAN, Azure, and NetDevOps technologies is essential for success in this role. KEY RESPONSIBILITIES: Ensure the functionality and performance of switches, firewalls, cloud firewalls, SD-WAN, and related network infrastructure in a complex, high-availability global environment. Collaborate with managed service providers to maintain and optimize managed network services, including cloud firewall configurations, ensuring alignment with business needs and performance standards. Assist BRM and SDM teams with IT support related to network services, including guidance on Azure network integrations, cloud firewalls, and automation strategies. Oversee the daily workflow of reporting specialists, focusing on operational support for LAN/WAN, SD-WAN, and cloud firewall services, leveraging NetDevOps automation tools to enhance efficiency. Provide daily updates to the Business Partner on global operational status, issues, and progress on initiatives involving SD-WAN, cloud firewalls, Azure networking, and agile methodologies. Drive global projects as assigned, utilizing agile methods to deliver results and leveraging the expertise of the global team to ensure successful execution. Identify, analyze, and escalate network-related issues that could potentially impact business operations. Ensure all LAN/WAN, SD-WAN, cloud firewall, and Azure service changes are reviewed, pass through architecture and change control processes, and are approved prior to implementation. Support and collaborate with the Team Lead for Global Internet/Extranet Services, contributing to solutions that include NetDevOps practices, cloud firewall integrations, and automation. Mentor and provide guidance to IT specialists, promoting their technical development in traditional and cloud networking, SD-WAN, cloud firewalls, NetDevOps, and automation. Develop and refine processes using NetDevOps automation and agile principles to improve the efficiency and delivery of Global Networking services. QUALIFICATIONS: BA/BS in Computer Science or a related field, or equivalent experience 5+ years of experience in LAN/WAN/Firewall/Security support Experience with SD-WAN preferred Knowledge of NetDevOps practices and automation tools preferred Project management experience, with a focus on network and infrastructure projects, preferred Expertise in Cisco, Aruba, Cisco IOS, and NEXUS switches Experience in Palo Alto firewall configuration and management Knowledge of Cisco Wireless LAN Controllers and AP support Familiarity with Zscaler ZPA & ZIA Basic understanding of firewall management Strong communication skills Excellent problem-solving abilities Self-motivated and results-driven Knowledge of NetDevOps practices and network automation tools Familiarity with cloud hosting methodologies and platforms (e.g., Azure, AWS) Internal Use Only: Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner s website to verify the authenticity of any employment opportunities.

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: This Business Development Manager position is responsible for driving sales growth and managing customer relationships within a specified region. The role involves lead generation, conversion, and up-selling to existing clients, while also identifying new business opportunities. The ideal candidate will have a proven track record in sales, preferably within the hotel industry, and possess strong negotiation, communication, and presentation skills. An understanding of local market dynamics and the ability to travel are essential. Roles & Responsibilities Responsible for managing Regional current customers and understanding their queries. Proactively generate local Leads and follow up with HOT & WARM leads to convert into the business. Continuous business planning for up-sales with existing customers. Keeping given the customer escalations would be able to suggest the changes and amendments required in the Product. Planned traveling throughout the region and suggested better planning for the business operations understanding local requirements. Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities. Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products. Work with and expand the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business. Timely & effective report generation and submission to the Line Manager. Key Competencies for the Role: Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth. Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction. Lead Generation & Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth. Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively. CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting. Time Management & Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently. Requirements: A minimum of a Bachelors degree is required. At least 1 year of experience in sales, preferably in Hotel Sales, is highly desirable. Freshers with a strong interest in sales are welcome to apply. Prior experience in managing the complete sales/marketing cycle, including deal closure, is an advantage. Proven track record of success in sales. Excellent negotiation, communication, and presentation skills. Highly self-motivated with a proactive attitude. Personal vehicle, laptop, and good internet connection.

J oin our dynamic team as a Business Process Specialist , where you will play a pivotal role in optimizing and transforming our business processes to enhance efficiency, reduce costs, and elevate customer experiences. We are seeking a proactive and innovative professional who thrives in a collaborative environment and has a keen eye for identifying improvement opportunities. As a Business Process Specialist, you will work closely with cross-functional teams to align process changes with business objectives, ensuring compliance with regulatory requirements and industry standards. Shift Timings: 12:00 PM - 9:00 PM OR 2:00 PM - 11:00 PM Work Mode: Work from Office, Twice a week About the Role: Analyze and improve business processes to enhance efficiency, reduce costs, and boost customer experience, while developing strategic solutions and maintaining comprehensive process documentation. Collaborate with cross-functional teams to ensure alignment of process changes with business objectives and compliance with regulatory requirements and industry standards. Develop and implement process metrics for performance measurement, and conduct compliance audits and risk assessments to ensure adherence to standards. Work with data scientists and IT teams to leverage AI and automation technologies for process improvement and efficiency, including developing AI-powered automation solutions. Collaborate with stakeholders to prioritize process improvement initiatives, escalate priority issues, and actively participate in team meetings to review key risk and process indicators. Evaluate systems and procedures, trace ripple effects of upstream process changes, and recommend improvements to drive process efficiency. About You: You hold a bachelor s degree with a major or emphasis in Accounting and Finance, complemented by at least 5 years of experience in business process improvement, operations, or a related field. You possess a strong understanding of business operations and processes, coupled with excellent analytical, problem-solving, communication, and interpersonal skills. You thrive in fast-paced environments, adapting to changing priorities with strong project management skills and experience managing multiple projects simultaneously. You are proficient in process modeling and design tools (e.g., Visio), as well as data analysis and visualization tools (e.g., Power BI, Excel), with familiarity in AI and machine learning concepts and tools. You demonstrate strong attention to detail and accuracy in work products, with hands-on experience in SAP and proficiency in Microsoft Office products, especially Excel. You excel in building strong internal and external relationships, fostering collaboration and client service, and possess a curious mindset to learn and innovate creatively in dynamic environments. #LI-OE1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Senior Business Process Analyst, Enablement & Operations AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact This role is instrumental in refining and upholding the operational standards of our Governance Team. You will act as the central guardian and orchestrator of our documented processes. Your work will directly contribute to Enhanced compliance and audit readiness You ll maintain a robust framework of clear, documented procedures, ensuring we meet internal standards and are always ready for internal or external audits Streamlined knowledge access you ll curate and manage our process documentation, making critical information easily accessible, and fostering efficient knowledge transfer across teams Continuous process governance You ll oversee the lifecycle of our SOPs, ensuring they remain current, effective, and fully integrated into our daily Engineering operations Reduced operational risk By promoting adherence and identifying areas for process refinement, you ll help mitigate administrative risks and contribute to the long-term stability of our Engineering workflow What the role offers Reporting into the Engineering Enablement leader, as Senior Business Process Analyst, SOP Management, you will Manage the formal review, approval and distribution of processes for Engineering SOPs, ensuring proper version control and auditing Oversee the entire lifecycle of Engineering documentation, including scheduling periodic reviews, managing approvals, ensuring proper versioning, and archiving outdated procedures Maintain and optimize a centralized repository for Engineering SOPs and related administrative artifacts, ensuring ease of access and effective knowledge sharing Partner with teams to administer training on existing SOPs, ensuring all relevant personnel understand and consistently follow established processes Collaborate with Engineering leads and other stakeholders to gather feedback on existing processes, identifying opportunities for optimization, and manage the administrative follow-through of any process refinements or new SOP integrations. Conduct end-to-end process analysis to identify inefficiencies, bottlenecks, and opportunities for automation or improvement, using data-driven methods and stakeholder input to drive operational excellence Support business operations in headcount tracking and planning Support the Engineering Enablement team by maintaining internal documentation and compiling reports What you need to succeed 5+ years of experience in the technology industry Ability to systematically structure information, manage documentation libraries, and maintain meticulous records Capacity to understand, interpret, and manage detailed operational processes, ensuring they are logical and effective Proven ability to manage the aspects of multiple processes initiatives concurrently, ensuring timeline completion of reviews and updates Aptitude for working with diverse teams, facilitating discussions, and effectively communicating requirements and changes Optional Experience in Quality Management Experience in document management Basic understanding of Engineering terminology OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.