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8.0 - 13.0 years
20 - 25 Lacs
Pune
Work from Office
Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The team acts as a liaison between IT and business functions to analyze complex business problems and provide technical solutions. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Interacts with internal and external technical resources, as well as functional Business Analysts and Project Managers. Translates business needs into actionable requirements by gathering enough information to define a solution and drive clarity to make rational decisions. Works with the Business Operations team to functionally architect solutions to meet customer needs using the most appropriate technologies - considering cost, time-to-market, and serviceability. About the Role Responsibilities: - Work closely with business partners to understand business processes, goals and gaps. - Drive the planning, prioritization, design, development and deployment of new projects & system enhancements - Responsible for understanding business requirements, creating/refining user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements - Leverage business knowledge and expertise to find opportunities for process improvements. - Participate in the organizational change and launch support processes. - Facilitate review sessions with functional owners, authorities and end-user representatives. - Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points. - Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off. About You Basic Qualifications: 8+ years of IT experience with a Bachelor s degree in Computer Science, MIS, Computer Engineering or equivalent work experience. 5+ years of experience as Salesforce Admin or equivalent certification. 7+ years of experience in business analysis or a related area for Salesforce applications. 3+ years of experience in Sales Cloud implementations. Other Qualifications: Experience supporting multiple integrated systems in an Enterprise technology environment. Agile / SCRUM experience preferred. End to end implementation experience including requirements documentation, systems configuration, project management, issue management, communication and organizational change. Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users. Demonstrated ability to learn and embrace new technologies, applications, and solutions. Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Posted 1 month ago
7.0 - 12.0 years
7 - 11 Lacs
Bengaluru
Work from Office
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results.
Posted 1 month ago
0.0 - 5.0 years
7 - 14 Lacs
Bengaluru
Work from Office
Join our US Payroll team. In India, we provide a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing important financial transactions and providing essential strategic advice. Our Global Service Centers (GSCs) in Mumbai, Bangalore, and Hyderabad are strategically positioned to support the firm s operations regionally and globally, providing comprehensive strategic support across technology and business operations processing to all lines of business and corporate functions. Job Summary As a US Team Payroll Operations within the US payroll team, you will be responsible to efficiently manage and resolve cases within the Service Now platform, ensuring compliance with US payroll and tax regulations. Job responsibilities Manage and resolve cases related to time operations, payroll, and tax within the Service Now platform. Ensure accurate and timely processing of payroll transactions in compliance with US regulations. Collaborate with HR and finance teams to address payroll discrepancies and tax-related issues. Maintain up-to-date knowledge of US payroll and tax laws and regulations. Provide exceptional customer service to employees by addressing inquiries and resolving issues promptly. Generate reports and analyze data to identify trends and areas for improvement in payroll and time operations. Assist in the development and implementation of payroll policies and procedures. Participate in audits and ensure compliance with internal and external standards. Required qualifications, capabilities and skills Strong in excel, analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of federal and state payroll regulations. Ability to work collaboratively in a team environment. Agile and open to change Educational Qualification Graduation Shift Timings IST 5pm to 2am Join our US Payroll team. In India, we provide a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing important financial transactions and providing essential strategic advice. Our Global Service Centers (GSCs) in Mumbai, Bangalore, and Hyderabad are strategically positioned to support the firm s operations regionally and globally, providing comprehensive strategic support across technology and business operations processing to all lines of business and corporate functions. Job Summary As a US Team Payroll Operations within the US payroll team, you will be responsible to efficiently manage and resolve cases within the Service Now platform, ensuring compliance with US payroll and tax regulations. Job responsibilities Manage and resolve cases related to time operations, payroll, and tax within the Service Now platform. Ensure accurate and timely processing of payroll transactions in compliance with US regulations. Collaborate with HR and finance teams to address payroll discrepancies and tax-related issues. Maintain up-to-date knowledge of US payroll and tax laws and regulations. Provide exceptional customer service to employees by addressing inquiries and resolving issues promptly. Generate reports and analyze data to identify trends and areas for improvement in payroll and time operations. Assist in the development and implementation of payroll policies and procedures. Participate in audits and ensure compliance with internal and external standards. Required qualifications, capabilities and skills Strong in excel, analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of federal and state payroll regulations. Ability to work collaboratively in a team environment. Agile and open to change Educational Qualification Graduation Shift Timings IST 5pm to 2am
Posted 1 month ago
12.0 - 15.0 years
13 - 17 Lacs
Bengaluru
Work from Office
About the Role We are seeking an exceptional Technical Program Manager to lead the Go-To-Market (GTM) Launch motion for our Data + Analytics product portfolio at insightsoftware. This strategic role demands technical knowledge, marketing acumen, and program management expertise to successfully bring our transformative Data + Analytics solutions to market. Beyond GTM, you will manage critical programs including software implementations and various strategic initiatives. Key Responsibilities GTM Strategy & Execution Develop and implement comprehensive GTM launch strategies for the Data + Analytics product portfolio Lead cross-functional teams through the entire launch process from planning, to post-launch analysis, to business results Create and manage detailed launch timelines, dependencies, milestones, and success metrics Program Management Excellence Oversee multiple concurrent GTM initiatives across the product portfolio Implement standardized program management methodologies and tools for launch activities Identify and address dependencies, risks, and resource conflicts across launch initiatives Cross-Functional Leadership Build strong relationships with key stakeholders across product, engineering, marketing, sales, customer success, and business operations Facilitate collaboration between technical and non-technical teams Act as the central point of coordination for all launch-related activities Technical & Market Insights Develop deep understanding of the Data + Analytics market landscape and customer needs Translate complex technical concepts into clear value propositions Collaborate with Product Management to align product roadmap with market opportunities Qualifications Bachelors degree in a technical discipline such as computer science, engineering, software development; Masters degree or equal experience preferred With 12+ years of IT experience and
Posted 1 month ago
2.0 - 7.0 years
11 - 12 Lacs
Gurugram
Work from Office
Amazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history As a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store. Manage a portfolio of sellers who are top performers on the marketplace. Manage and grow the seller s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace. Manage the seller relationship by championing the seller s needs on the marketplace. Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. Guide sellers on the best practices of Business operations to result in a great consumer experience. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Partner with various internal stakeholders to unblock seller needs or fast track processes. Bachelors degree 2+ years of sales experience
Posted 1 month ago
6.0 - 8.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Senior Manager, Finance- Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Manager, Finance. Western Union powers your pursuit. As Senior Manager, you will be responsible for the execution of operating plan and forecast modeling, detailed business analysis and reporting in support of business operations and key initiatives. You will work closely with a team onsite (Denver) providing timing overlap. You would be performing below responsibilities - Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Prepare and present financial reports to senior leadership and other stakeholders. Develop and maintain dashboards and reporting systems. Support ad hoc financial analysis projects. Lead and mentor a team of FP&A professionals. Drive process improvements and automation within the FP&A function. Partner with other departments to ensure financial alignment with business objectives. Develop and maintain financial models to support strategic initiatives and investment decisions. Provide financial insights to support business planning and strategic decision-making. Stay abreast of industry trends and emerging technologies in finance and analytics. Role Requirements Master s in business administration, Accounting, Finance, Math or relevant 6 to 8 years of experience in financial planning and analysis and proven team management skills. Expert knowledge of FP&A, Finance, Accounting. Proven track record of complex problem solving and decision-making ability. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented. Effective communicator, orally and in writing We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Posted 1 month ago
4.0 - 6.0 years
16 - 20 Lacs
Hyderabad
Work from Office
Manager, Finance- Hyderabad, India Are you ready to join a team in a global company? Are you an innovative person who is passionate about Financial planning and analysis? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Manager, Finance. Western Union powers your pursuit. As Manager, you will be responsible for the execution of operating plan and forecast modeling, detailed business analysis and reporting in support of business operations and key initiatives. You would be performing below responsibilities - Role Responsibilities Develop and manage financial models, including budgets, forecasts, and strategic plans. Conduct variance analysis, analyze historical data, and identify trends. Provide financial insights and recommendations to support business decisions. Oversee the annual budget and quarterly forecasting cycles. Develop and manage capital expenditure budgets. Ensure timely and accurate reporting of financial results. Participate in meetings with various departmental leaders. Understand and develop tools on how FP&A can provide more analytics to the various departments. Work closely with the FP&A team in HQ. Lead and mentor a team of FP&A professionals. Drive process improvements and automation within the FP&A function. Partner with other departments to ensure financial alignment with business objectives. Role Requirements Master s in business administration, Accounting, Finance, Math or relevant 4 to 6 years of experience in financial planning and analysis. Expert knowledge of FP&A, Finance, Accounting. Proven track record of complex problem solving and decision-making ability. Ability to Analyze and solve complex problems using information from different sources. Must be a strong, decisive, bottom-line and action-oriented. Effective communicator, orally and in writing We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India-specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Checkup Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AK1 #LI-Hybrid Estimated Job Posting End Date: 07-07-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Posted 1 month ago
1.0 - 2.0 years
4 - 8 Lacs
Chennai
Work from Office
About Agilysys Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality industry. The company specializes in market-leading point-of-sale, property management, inventory & procurement and mobile & wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums and cruise lines. Agilysys operates extensively throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong and Malaysia. We have a software development center in Ramanujan IT City in Chennai, India. Responsibilities Manage customer accounts within assigned portfolio by engaging in emails and/or phone calls. This includes possible payment arrangements as well as building excellent customer service relationships to understand our customer s needs and issues. Document all contacts on ERP system and to provide any documentation required to expedite payment. Make recommendations to the Director of Customer Financial Services on the rescinding of credit terms, more aggressive collection tactics or dispute resolution, based on productivity of customer contacts and overall payment performance. Prepare and provide monthly account statements for the customers within the assigned portfolio. This process includes identifying and reconciling unapplied payments and credits on the account. Identify problem accounts, write-offs, related adjustments and prepare appropriate documentation for management. Work collaboratively with various departments internally to resolve issues, improve processes, and manage customer accounts to expedite collections from customers in assigned portfolio. Collaborate closely with the business operations team on customer billing issues including: contract related questions, adjustments, pricing, disputes, returns and other miscellaneous questions. Maintain compliance with required internal controls and departmental procedures. Requirements Bachelor s degree in Finance, Accounting or related degree with 1-2 years Credit, Collections and/or A/R experience. Proficient in Microsoft Office software (Excel, Word, PowerPoint, Outlook). Excellent verbal and written communications skills. Ability to quickly build rapport with customers with clarity and comprehensibility. Highly organized and able to work independently. Ability to rapidly solve complex problems. Demonstrate positive and professional behavior as a member of a team. Desired Experience with NetSuite software is a plus. And experience working with a software company. Experience in the hospitality or gaming industry. Ability to understand and match billing to contracts. Accounts Receivable
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Chennai
Work from Office
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Key Responsibilities: Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP) Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments * This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Requirements: 3+ years of working in cloud environment (experience with GCP is highly preferred) 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM) Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language Preferred Qualifications: Bachelor s degree in Computer Science, Engineering, or other relevant technical field Knowledge of Kubernetes best practices Experience with Microsoft Active Directory Federation Services (ADFS) Experience with Okta integration Result orientated, self-starter AWS certified GCP certified Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Posted 1 month ago
0.0 - 6.0 years
4 Lacs
Hyderabad
Work from Office
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. A Day in the Life As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the Team Sitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazon s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could: Put our associates and customers under jeopardy Disrupt the continuity of our business operations Inflict damage to our assets Have adverse impact on our brand reputation Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence. Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters Ensure compliance of your assigned sites with Amazon global security standards About the team The Loss Prevention (LP) team is responsible for leading the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated area of responsibility. Amazons LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. Relevant securityor risk-related education or experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar) Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Advanced proficiency in written and verbal Upper intermediate proficiency in written and verbal English Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we d love to hear from you. A relevant degree, degree equivalent, or industry certification Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain Relevant experience in working with data Driver s license
Posted 1 month ago
2.0 - 7.0 years
6 Lacs
Bengaluru
Work from Office
At Amazon, were working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If youd like to help us build the place to find and buy anything online, this is your chance to make history. Within Amazon s Workplace Health & Safety team, The Employee Safety Experience (ESE) team is seeking an analytical and detail-oriented candidate. This is an exciting opportunity to join a team in a huge growth area for Amazon. The vision of this team is to build an Amazon safety experience that is responsive to our employees needs and actionable by our leaders. One of the vertical of ESE is The Business and Program Analysis team with focus on Safety Data Analytics to build insights from the data lakes. As part of the team, the senior associate will analyze injury and wellness information, troubleshoot information issues, and communicate their findings along with proposed solutions effectively across different teams within ESE. An ideal candidate is one who enjoys handling quantitative and qualitative information, is comfortable conducting statistical analysis to validate their assumptions and hypotheses, assist in proposing safety interventions, can quickly learn both complex and complicated systems, and will take pride in organizing and communicating their work. Organization skills demonstrated ability to work independently or with minimum guidance to conduct information-based investigations, has self-discipline, is diligent and can manage time appropriately. Communication skills ability to communicate (written and spoken). Demonstrated ability to communicate complex technical problems and associated solution recommendations in simple stories. Responsibilities include, but are not limited to: Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members Focus on deep-dives, creating dashboards, working with cross functional teams to develop and track metrics Address inquiries and concerns from vendors and ensure vendors know the business needs/logic Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously) Monitor the key performance indicators and performance of the improvement initiatives Ability to harness information and perform adhoc reporting and analysis with guidance Deep dive into massive data sets to answer key business questions Document processes & regularly update existing standard operating procedures Review & suggest business changes required to the team based on input from stakeholders Handle various sets of daily, weekly and monthly business reports Onboard new processes/metrics if required as per the business needs Continual, tactical communication with stakeholders I. Skills Excellent written and oral communication skills MS Excel proficiency advanced excel, functions, conditional formatting, visual basic macros Basic understanding of Safety and Operations Strong analytical & interpersonal skills Excellent listening skills Excellent data accuracy skills, eye for detail, and commitment to meet deadlines II. Critical Qualities / Characteristics Able to maintain high pace of implementation and consistency in performance Willingness to take on initiatives and additional responsibilities Creative and analytical problem solver with passion for process improvement III. Ability to Multi task in a fast-paced environment Operate on the team with speed and accuracy necessary to meet Amazon standards Handle ambiguous situations, maintain composure, and communicate clearly with both internal and external stakeholders IV. Operations Identify areas of escalation and dive deep to recommend and implement corrective actions Flag any updates received from stakeholders on process to Team Lead/Manager Be part of team calls to raise challenges, lead, and document conference discussions Understand the processes across teams and be able work towards improving the same Responsibilities include, but are not limited to: Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members Focus on deep-dives, identify improvement opportunities and work with cross functional teams to develop/track metrics/solutions Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously) Monitor the key performance indicators and performance of the improvement initiatives Ability to harness information and perform adhoc reporting and analysis with guidance Deep dive into massive data sets to answer key business questions Document processes & regularly update existing standard operating procedures Review & suggest business changes required to the team based on input from stakeholders Handle various sets of daily, weekly and monthly business reports Onboard new processes/metrics if required as per the business needs Continual, tactical communication with stakeholders Bachelor s degree in any discipline 2+ years of professional work experience in data-driven business operations processes with focus on workplace safety Strong communication skills and ability to present in a clear and concise manner to all levels within the enterprise Advanced skills in MS Excel, working with large and complex datasets Experience gathering business requirements and developing dashboards to surface meaningful key performance indicators and actionable business intelligence to cross functional stakeholders Ability to analyze quantitatively, problem-solve, propose safety interventions Demonstrated ability to effectively balance/prioritize issues. Lean Six Sigma Green Belt Strong relationship building / networking / interpersonal skills. Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required. Basics understanding and experience in programming languages QuickSight Be self-driven, and show ability to deliver on ambiguous projects with incomplete data
Posted 1 month ago
2.0 - 7.0 years
10 - 11 Lacs
Bengaluru
Work from Office
Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support our operations. The Financial Analyst will partner with multiple stakeholders to support in daily finance operations. This is an exciting opportunity to join a fast-paced business at Amazon. The successful candidate will be strategic, analytical, and have a demonstrated ability to manage the financial responsibilities of a high-growth business. The successful candidate will be comfortable working in cross-functional teams, and demonstrate strong leadership skills. The ideal candidate must have superior attention to detail, analytical thinking and the ability to manage multiple competing priorities. The position represents an exciting opportunity to be a part of an extremely dynamic and high-paced environment, support a global organization and work with finance and business teams. The role offers significant opportunities for rapid growth and is a great place to learn about India business operations at Amazon. Prepares and reviews complex account reconciliations, financial analyses, and deliverables. Work independently to support BAU operations for Amazon India Private Limited and Amazon Seller Services Private Limited businesses. Perform daily reconciliation of order wise Sale, Refund transactions along with identification, deep dive, escalation and closure of exceptions by partnering with various world-wide business partners. Ensure KPIs are met 100% as per business expectations. Design and implement necessary controls to address SOX, operational risk and ensure ongoing testing of these controls. Advise business teams in launch of new products and capabilities w.r.t potential impact on these accounts. Closely work with accounting and finance teams to ensure accurate representation in entity accounts and ensure timely month end close activities. Drive continuous improvement and automations to reduce manual touch points and mitigate business risks. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of our customers and sellers. Coordinate with the multiple internal and external business partners to establish and maintain strong communication channels. Provide inputs for weekly, monthly and quarterly business reviews in a timely manner. Facilitate the business reviews with data analysis and follow through with business leaders on actionable items for improving business metrics over a period of time. Build and monitor performance metrics, with principal focus on ensuring timely delivery of reports, reconciliations and other deliverables. Experience using data to influence business decisions Experience using multiple data-sets to influence business decisions CA with 0-4yrs of experience. Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Experience in finance operations, analytical reporting and timely resolution of issues Good Communication skills Good Articulation skills Well versed with MS Excel Experience in TM1, Data Warehouse and SQL 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Experience in Data Warehouse and SQL
Posted 1 month ago
1.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join Amazon who is ready to drive high-visibility, strategic, revenue-generating programs as well as leverage Lean methodologies to lead process improvement initiatives Candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization wide project launches. Work experience is preferred (1 3 years) Exposure to data mining tools like SQL, datnet etc Has managed critical operational processes, with end-to-end business responsibility Experience in direct-to-customer fulfillment operations, similar hands-on experience Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination Experience in a highly analytical, results-oriented environment with cross functional interactions Strong analytical, mediation and problem resolution skills Must be metrics-driven Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources Excellent written and oral communication skills Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams A day in the life An innovative document manager with superior analytical abilities and preferred experience in Lean Manufacturing methodologies Has knowledge and experience in fulfillment operations as well as excellent technical, problem-solving, and communication skills Finds practical and simple solutions to complex problems without sacrificing quality or core functionality Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules About the team About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Experience with Excel Experience with SQL Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics Excel
Posted 1 month ago
3.0 - 8.0 years
6 - 8 Lacs
Patna
Work from Office
We are currently hiring a Sales Manager for Bihar to lead on-ground marketing with strong interpersonal and analytical skills, build strategic relationships and engage effectively with political stakeholders and clients. Travel allowance Food allowance
Posted 1 month ago
7.0 - 11.0 years
17 - 22 Lacs
Pune
Work from Office
Responsible for all accounting, budgeting, financial controls, and costs for a functional organization (i.e. supply chain, marketing, engineering, manufacturing, etc.). Ensures consistent application of accounting practices. Partners with the function to provide finance leadership across the organization. Key Responsibilities: Partners with function leaders to provide input into the development of business strategies. Provides financial guidance and direction to the function. Manages all accounting practices for the function; conducts the Annual Operating Plan (AOP) and forecast processes. Works with the business segment controller or business unit/line of business controller to apply consistent accounting practices. Manages the monthly and quarterly financial reporting process, including general ledger and subsidiary financial ledgers. Maintains a strong control environment across key business cycles, including account reconciliations. Provides appropriate resources for internal and external financial and process audits. Implements recommended changes to accounting practices. Coordinates financial modeling and analysis in support of business decisions. Drives function initiatives through the business unit/business segment. Develops and presents reports and analyses to the function leader. Coaches and mentors finance staff; assigns work according to availability, skills, and developmental needs; assesses performance and provides feedback. External Qualifications and Competencies Knowledge & Skills: Preferred experience in a captive shared services environment, ensuring KPIs and SLAs are adhered to. Strong experience in Inter-Company E2E process, including month-end close, netting, and ARM workflow. Strong understanding of IC AP & AR End-to-End workflow; responsible/accountable for the first line of defense in business operations. Owns and proactively manages risk, maintains effective SOx and internal controls, and executes risk & control procedures. Responsible for annual SIA testing and completion. Completion of annual SOx walkthroughs for each function to ensure processes remain unchanged and mitigate risk. Ensures SOx Evaluation Questionnaires are reviewed and signed off according to corporate deadlines. Designs and develops internal control strategies to prevent errors and non-compliance in GCC, Supervisor Oversight, Segregation of Duties, Data Entry Controls, Workflow Approvals, Quality Control, Exception Reporting, Account Reconciliations, Annual Operating Plan, Forecast Reviews, and Other Controls. Continuous collaboration and communication with GIC & PWC teams locally and globally. Engages in constructive conflict, bringing issues to the table to drive solutions rather than problems. Demonstrates individual and collective accountability, proactively leading to foresee risks upfront. Strategic thinker focused on developing long-term sustainable processes and controls instead of short-term fixes. Competencies: Business Insight - Applying knowledge of business and the marketplace to advance the organizations goals. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of different audiences' unique needs. Develops Talent - Developing people to meet both their career and the organizations goals. Drives Engagement - Creating a climate where people are motivated to help the organization achieve its objectives. Ensures Accountability - Holding self and others accountable to meet commitments. Manages Conflict - Handling conflict situations effectively with minimal disruption. Persuades - Using compelling arguments to gain the support and commitment of others. Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Situational Adaptability - Adapting approach and demeanor in real-time to match the shifting demands of different situations. Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. Business Partnering - Collaborates with stakeholders to drive performance, aligning with organizational goals and strategies. Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities, and risks to provide insight to stakeholders and drive business improvement. Financial Planning and Forecasting - Uses financial forecast data to provide forward-looking projections for decision-making. Additional Responsibilities Unique to this Position Qualifications:- College, university, or equivalent degree in Accounting, Finance, or related field required. Certified Public Accountant (CPA), Certified Management Accountant (CMA), Chartered Accountant (CA), or similar certification required. Experience: Significant experience required, including managerial and budgetary experience.
Posted 1 month ago
2.0 - 11.0 years
18 - 20 Lacs
Bengaluru
Work from Office
Job Title: GDT Agile Finance Business Partner Location: UniOps Bangalore About Unilever: With 3. 4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don t believe in the one size fits all approach and instead we will equip you with the tools you need to shape your own future. Key Responsibilities: The newly created One Performance Management Team has consolidated four separate performance teams into One: these are the Strategy, Global Performance Management, CDMO and Unilever Business Operations finance teams. Within this new scope, a central Finance Excellence Team (FET) was established and Controlling activities were consolidated into one independent team, thus liberating Finance Business Partners (FBP) from performance management to focus on value moments. Therefore, main FBP responsibilities will include: a. Being the Strategic finance lead for Business Operations and CDIO. i. Be part of the Leadership team for Business Operations, creating and monitoring strategy ii. Be a core member of strategic projects for CDIO iii. Maintain strong relationship and network across One Performance Team finance, in order to be the point of contact for the business product/foundation teams. b. Partnering end to end value interventions: i. Business case preparation, scenario modelling & evaluation through to implementation ii. Remit covers Capex, Restructuring and F4G interventions iii. Rigorous and challenging scrutiny over costs and benefits, and interventions on project performance iv. Maintain agility so that expertise can be quickly shifted to the next value intervention which may be outside of core strategic responsibilities c. Financial involvement in major contract negotiations / development with 3rd parties i. Key partner to UBO Procurement Finance during the CPM - Collaborative Procurement Model process of contracts coming up for review. ii. Support on validating financial business case, and cost modelling, including treasury and tax considerations iii. Strategic alignment between new contract negotiation and UniOps service provision. iv. Provision of data analytics with Contract Managers (& link to FET team) d. Supporting communication and change management of major initiatives through clusters & functions Experiences & Qualifications Cross-functional stakeholder relationship management and ability to influence a large and complex set of stakeholders and make an impact on decision making Ability to operate in a highly focused, entrepreneurial environment Business case modelling in a complex environment Experience with identifying risks and opportunities Qualified accountant or equivalent Skills Project Management Change Management Driving Business Performance Data Visualization Process Design & Automation Financial Control Strategic Thinking Strong Resilience & Stakeholder management Analytics, solution-orientated & controls mind set Commercial acumen Strong communication skills and ability to present complex information in a simplified manner Has the necessary experience and cultural awareness to work with a geographically, culturally diverse and global team Leadership You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins. You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed. Standards of Leadership o PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. o PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. o TALENT CATALYST: Invests in people - coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. o PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. o CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. o BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change. Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello there! Infrrd here. Haven t heard of us beforeNo problem. First off, it s pronounced In-fur-d . The Enterprise AI company that uses AI and Machine Learning technologies to help our customers automate human tasks. And Intelligent Document Processing (IDP) company helping enterprises extract, understand, and act on data locked in complex documents. Our solutions empower some of the world s leading organizations in mortgage, insurance, construction, and manufacturing to automate what once seemed impossible. We re seeking a Sales Operations Manager to drive the effectiveness, efficiency, and scalability of our sales organization. In this critical role, you ll manage sales processes, pipeline health, forecasting, and CRM systems to ensure our go-to-market (GTM) strategy delivers consistent growth. You ll work cross-functionally with sales, marketing, finance, and customer success teams to align operations with business objectives. Key Responsibilities: Pipeline Qualification & Management Oversee inbound and outbound lead qualification workflows Implement routing logic to ensure timely and accurate lead follow-up Monitor pipeline health, flag risk areas, and suggest corrective measures CRM Administration & Optimization Own CRM management (e. g. , HubSpot or Salesforce): configuration, data hygiene, permissions, and custom objects Train and support the sales team on CRM usage and best practices Continuously optimize CRM to align with evolving GTM processes Sales Analytics & Forecasting Create and distribute dashboards and reports on pipeline velocity, conversion rates, and sales performance Lead the quarterly forecasting process and support territory planning Provide actionable insights to inform resource allocation and quota setting Process Design & Continuous Improvement Document, standardize, and automate key sales processes (e. g. , lead handoff, deal desk operations) Identify bottlenecks and collaborate with cross-functional teams to streamline workflows Evaluate and implement sales enablement tools (e. g. , CPQ, analytics, sales engagement platforms) Reporting & Stakeholder Communication Deliver executive-level reports on sales performance, trends, and projections Coordinate regular sales ops syncs and cross-functional updates Act as a strategic liaison between sales, marketing, finance, and product Required Qualifications 6+ years of experience in Sales Operations, Revenue Operations, or Business Operations within a B2B SaaS environment Proven hands-on expertise with CRM platforms (preferably HubSpot) at an admin/configuration level Strong analytical skills with the ability to translate data into strategic recommendations Excellent communication and presentation skills, with the ability to influence senior stakeholders Experience supporting US-based sales teams is a plus Work Location & Hours Based in Bangalore , working alongside our India team Must be available during US business hours (covering US Eastern, Mountain, or Pacific time zones) Specific shift timing will be coordinated based on alignment with sales activities and team needs Looking forward to speaking with you!
Posted 1 month ago
5.0 - 12.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. The Product Analyst position offers a unique opportunity to join a fun, innovative engineering team within the Enterprise Data Strategy and Engineering (EDSE) organization. You ll work on building next-generation capabilities and services in Data and AI using innovative open-source software, frameworks, tools, and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives, ensuring alignment with organizational priorities. As a Senior Product Analyst, you will lead and craft the customer experience for enterprise data and AI platforms by analyzing customer behaviors across the entire journey. You will work closely with business teams to understand the requirements of the platform or data products and enable engineering team to develop it. You will need to play a key role in the Go-to-Market (GTM) strategy, ensuring seamless product launches, aligning messaging with customer needs. Acting as the Voice of the Customer, you will collaborate internally within Product Management and with Product Engineering, and the GTM teams to drive product adoption and deliver optimal outcomes Customer Insights & Experience: Develop a deep understanding of both data and related search, mapping customer journeys and creating detailed personas to improve user experiences. Engage directly with customers at key touchpoints, gaining insights into their interactions with Enterprise Data and AI platforms. Build and foster an active user community, facilitating knowledge-sharing and enhancing the adoption of data and AI products. Partner with multi-functional teams to refine customer insights and journey mapping, adapting solutions to meet evolving business and operational needs across regions Alignment with business for the product success and opportunities: Work with business stake holder to understand the data needs and find opportunities to enable them on the platform. Go-to-Market (GTM) Strategy: Collaborate with Product Management to implement comprehensive GTM strategies for data and AI products. Align GTM messaging and product positioning with organizational needs, enabling effective adoption and broader applicability of solutions Support the launch of new products and features, working closely with multi-functional teams to ensure GTM plans are well-executed and drive product adoption. Support & Advocacy: Provide Last Mile Support and Solutions on Demand for both data, ensuring prompt resolution of customer challenges and delivering a seamless user experience. Assist in customer onboarding and training, ensuring users fully understand how to demonstrate the platform s data capabilities. Identify and develop brand ambassadors within the customer base to advocate for the product s unique benefits. Provide targeted support for unique business requirements, enabling seamless integration of data capabilities into broader operational frameworks Product Performance & Data Analysis: Monitor and analyze product performance metrics using advanced analytics to gain insights into customer behavior and product usage. Work closely with engineering, product management, and other teams to ensure the successful execution of product goals, focusing on data, analytics, and AI-driven innovations. Use data and analytics to drive improvements and recommend strategies for optimizing product features and the overall customer experience. The insights and optimizations from product analytics will ensure alignment with overarching business goals and operational priorities, supporting scalable and impactful outcomes. What we expect of you Master s degree and 7 to 10 years of Information Systems experience OR Bachelor s degree and 8 to 10 years of Information Systems experience OR Diploma and 10 to 12 years of Information Systems experience 5-7 years of experience in a product analyst role. Basic Qualifications: 5-7 years of experience in a product analyst role, especially with data and AI products, and a focus on GTM execution. Worked in Data platforms. Experience of working closely with data engineering. Experience in GTM strategy development and execution, with a track record of supporting product launches and ensuring product-market fit. Strong skills in Excel and hands-on experience with Agile methodologies (Scrum/SAFe). Excellent communication and social skills, with the ability to work collaboratively with cross-functional GTM, product, and engineering teams. Preferred Qualifications: Have worked on search, including sematic search. Familiarity with big data technologies, AI platforms, and cloud-based data solutions. Knows SQL. Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams. Passion for technology and customer success, particularly in driving innovative AI and data solutions. Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech/pharma is beneficial. Soft Skills: Excellent analytical and solving skills. Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 1 month ago
5.0 - 12.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. The Product Analyst position offers a unique opportunity to join a fun, innovative engineering team within the Enterprise Data Strategy and Engineering (EDSE) organization. You ll work on building next-generation capabilities and services in Data and AI using innovative open-source software, frameworks, tools, and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives, ensuring alignment with organizational priorities. As a Senior Product Analyst, you will lead and craft the user experience for enterprise data and AI platforms by analyzing customer behaviors across the entire journey. You will work closely with business teams to understand the requirements of the platform or data products and enable engineering team to develop it. You will need to play a key role in the Go-to-Market (GTM) strategy, ensuring seamless product launches, aligning messaging with customer needs. Acting as the Voice of the Customer, you will collaborate internally within Product Management and with Product Engineering, and the GTM teams to drive product adoption and deliver optimal outcomes Customer Insights & Experience: Develop a deep understanding of the translation platform and related api, mapping customer journeys and creating detailed personas to improve user experiences. Engage directly with customers at key touchpoints, gaining insights into their interactions with Enterprise Data and AI platforms. Build and foster an active user community, facilitating knowledge-sharing and enhancing the adoption of data and AI products. Partner with multi-functional teams to refine customer insights and journey mapping, adapting solutions to meet evolving business and operational needs across regions Alignment with business for the product success and opportunities: Work with business stake holder to understand the data needs and find opportunities to enable them on the platform. Go-to-Market (GTM) Strategy: Collaborate with Product Management to implement comprehensive GTM strategies for data and AI products. Align GTM messaging and product positioning with organizational needs, enabling effective adoption and broader applicability of solutions Support the launch of new products and features, working closely with multi-functional teams to ensure GTM plans are well-executed and drive product adoption. Support & Advocacy: Provide Last Mile Support and Solutions on Demand for both data, ensuring prompt resolution of customer challenges and delivering a seamless user experience. Assist in customer onboarding and training, ensuring users fully understand how to demonstrate the platform s data capabilities. Identify and develop brand ambassadors within the customer base to advocate for the product s unique benefits. Provide targeted support for unique business requirements, enabling seamless integration of data capabilities into broader operational frameworks Product Performance & Data Analysis: Monitor and analyze product performance metrics using advanced analytics to gain insights into customer behavior and product usage. Work closely with engineering, product management, and other teams to ensure the successful execution of product goals, focusing on data, analytics, and AI-driven innovations. Use data and analytics to drive improvements and recommend strategies for optimizing product features and the overall customer experience. The insights and optimizations from product analytics will ensure alignment with overarching business goals and operational priorities, supporting scalable and impactful outcomes. What we expect of you Master s degree and 7 to 10 years of Information Systems experience OR Bachelor s degree and 8 to 10 years of Information Systems experience OR Diploma and 10 to 12 years of Information Systems experience 5-7 years of experience in a product analyst role. Basic Qualifications: 5-7 years of experience in a product analyst role, especially with data and AI products, and a focus on GTM execution. Worked in Data platforms. Experience of working closely with data engineering. Experience in GTM strategy development and execution, with a track record of supporting product launches and ensuring product-market fit. Strong skills in Excel and hands-on experience with Agile methodologies (Scrum/SAFe). Excellent communication and social skills, with the ability to work collaboratively with cross-functional GTM, product, and engineering teams. Preferred Qualifications: Have worked on translation workflows, and apis. Familiarity with big data technologies, AI platforms, and cloud-based data solutions. Knows SQL. Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams. Passion for technology and customer success, particularly in driving innovative AI and data solutions. Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech/pharma is beneficial. Soft Skills: Excellent analytical and solving skills. Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 1 month ago
3.0 - 7.0 years
20 - 27 Lacs
Bengaluru
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Global RR Specialist Technology and Cyber Risk Senior Manager Business: Risk and Compliance Principal responsibilities: The role holder will be the primary point of accountability for Active Risk Management, including Provide technical advice and support globally to ensure stakeholders understand and are aware of the control environment and assessment of Technology risk globally commensurate with the scale and nature of operations Drive improved senior stakeholder insight and decision making via delivery of regular and consistent management reports, expert analysis, and papers on AI and Technology Risk including to the Non-Financial Risk Management Board (NFRMB) and respective Risk and Control Management Meetings (RCMM). Support ERM Leadership with AI related queries Oversee, escalate and provide guidance on the identification of conduct impacts in AI adoption and activities owned by the 1LOD, including where control weaknesses and risk events impact the delivery of good outcomes Support the ERM Business and Function teams to explain, in non-technical terms, the impact of issues or events, and top and emerging risks related to AI that may require changes (for example, to controls, resources or business operations) to remain within respective Risk Appetites. Monitor the local external environment to get early sight of emerging AI risks and provide detailed guidance on controls required to mitigate against them; build and maintain relevant cross-organisation and industry relationships. Provide guidance and support with policy writing, owning and monitoring compliance with a comprehensive set of clear and concise policies that outline the key principles and minimum requirements applicable to the management of AI Technology adoption areas. Promote and develop AI risk awareness and risk management culture to ensure material risks are both evident and effectively managed, leading the deployment of deep subject matter expertise around AI Technologies globally. Drive appropriate governance for AI Technologies across key stakeholders and senior control owners. Ensure concerns with key controls and in-scope material change programmes, relevant to AI Technologies, are understood and escalated as required Deliver tailored and specific expertise across AI Technology risk enabling 1LOD to successfully deploy and operate mitigating key control. Constructive challenge to the global businesses and functions on their control environment and assessment of risk Oversight of AI risks, strategic initiatives and local change activity and new/materially changed products. Analysis of risk exposure across all bank operations and territories to inform capital management and stress testing requirements. Complete thematic reviews and aggregated reporting of the Non-Financial Risk profile of the bank. Responsible for the implementation of a Risk Management Framework (RMF) that sets out governance, policies and practices to proactively identify, assess, measure and report on, mitigate and control operational risk exposures associated with HSBC s businesses and operations at all levels of the organisation. Ensure critical issues, events and incidents both in key controls and material change programmes are managed for AI Technologies, are understood by and escalated to appropriate governance forums for appropriate and timely resolution Ensurr that related risk initiatives are not adversely affected as a result of poor planning, testing and approach during the delivery of significant change Leadership & Teamwork Represent ERM to your key internal stakeholders. Contribute to a forward-looking agenda for emerging risks and challenges that ERM and the Bank may face. Provide oversight to the First-line s adoption of Standards, Processes and Procedures required to implement the Policy objectives across the Group and support the embedding of the Risk Framework by working with the Risk Control owners in their area. Provide oversight, formal input, challenge and guidance to first-line risk and control owners across entities / countries within the Group enabling business growth and innovation while maintaining risk within appetite. Communicate across technical and business levels to ensure that stakeholders understand how their delivery is aligned with the Bank and ERMs goals. Support your team in accordance with the direction set by your functional manager, including the day-to-day management of your direct team members. Drive positive Risk culture behaviours including, supporting, guiding and mentoring all colleagues working as part of global virtual teams. Contribute to driving improvements in team engagement, maintaining an inclusive environment for all of your colleagues. As required, support relevant Transformation Programmes within the Group by engaging and assisting in the identification and mitigation of risk. As directed, partner with other oversight functions and Internal / External Audit to ensure a holistic view of risk profile, including leading on the delivery and closure of Audit points and Management Self-Identified Issues. Ensure delivery of relevant services set out under the service catalogue ensuring consistent implementation across entities, countries and markets, as appropriate. Effectively communicate with internal (first line, senior management, audit) stakeholders on risk identification, governance and management Drive efficiencies through consistently identifying better ways of working, including standardisation under the global framework. Ensure appropriate and timely escalations as and when challenges arise. Requirements Experience in risk management at a Globally Significant Financial Institution (GSFI). Understands the impact of AI technology risk within HSBC Group and its commercial context and strategic ambitions. A good level of knowledge of the relevant regulatory landscape and ability to access the impact of proposed changes in regulatory rules to the bank, especially those pertaining to AI Technology risk. Knowledge of a financial institutions business model, products and key risk drivers. A deep understanding and technical expertise AI technology risk, including how this risk can be identified, assessed, monitored and controlled and mitigated where relevant. Ability to lead and promote a strong risk control culture and continually improve risk awareness. Proven ability to develop networks with key stakeholders in a matrix structure. Support a multi-locational team of professionals. Providing expert advice and robust challenge, delivering risk management policies and managing risks and controls. Exposure to AI Ethics and dealing with Banking/Government regulatory compliance Skills: Ability to present complex technical concepts and results to non-technical audiences in a persuasive and compelling manner. Team-oriented mentality combined with ability to complete tasks independently to a high-quality standard. A change agent who challenges the status quo diplomatically, constructively and positively in order to lead relevant strategies that enable safe growth of HSBC. Qualifications: Adequate professional certificate in Technology Risk such as CISA, CISSP, CRISC Any relevant AI Certification in information security or technology risk governance A BA or BS University Degree, advanced degrees preferable, (e. g. MBA, MSc, PhD) Others The job holder will be required to: Support the management of risk across a large complex banking group. Manage multiple senior stakeholder relationships across the HSBC matrix. Represent HSBC with external parties including Auditors and Regulators. Manage risk whilst significant transformational activity is being implemented, both regionally and globally. Operate and influence within a changing and rapidly developing regulatory environment. Continually support HSBCs approach to conduct and cultivate a positive risk aware culture, which is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets. Maintain awareness of operational risk and minimise the likelihood of it occurring, including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the HSBC risk management. Adopt a risk management and internal control structure, referred to as the Three Lines of Defence, to ensure it achieves its commercial aims while meeting regulatory and legal requirements and its responsibilities to stakeholders, customers and staff. All staff must familiarise themselves and adhere at all times with the role and supporting responsibilities they play in the Three Lines of Defence. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
5.0 - 7.0 years
3 - 5 Lacs
Hyderabad, India
Hybrid
Job Purpose As owner of the escalation process the Incident Manager will take ownership of Major Incidents, ensuring co-ordination of the resolving parties, effective communication to stakeholders and completion of Post Incident Reviews. This role also requires working flexible hours (24x7) across 3 different shifts on a rotation basis and a willingness to work on-call if required. Key Activities / Outputs Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations Ability to effectively operate and communicate efficiently under pressure Create Knowledge with repeatable procedures with a goal of reducing the number of Incidents Determines if an incident needs to be escalated according to priority and severity of the issue Ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements Ensure the closure of all resolved and end-user confirmed Incident records Drive cross functional and technical team collaboration during problem resolution Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues Identify potential problems and/or increasing trend of repetitive Incidents Initiation of a Bridge Call and War Room where required to facilitate restoration of services Provide guidance to the Incident Process Coordinators Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Facilitate Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence Manage workload through effective staff capacity management and scheduling Available for on-call and emergency response rotation as needed Interact directly with IT leaders, Managers and key stakeholders to proactively communicate status on active Major Incidents or Problem tickets Attendance at the regular CAB meetings to contribute to discussions and impact assessments of proposed service changes as well as ensuring business impacts and communication is taken care of ahead of changes being implemented Escalation of risks and issues to management/executives Technical Skills or Knowledge • ITSM Tools • APM and Infrastructure Monitoring Tools Preferred Technical Skills (Would be advantageous) ServiceNow DynaTrace Grafana This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.
Posted 1 month ago
6.0 - 11.0 years
5 - 7 Lacs
Jalandhar, Ambala, Amritsar
Work from Office
Job Description: Executive Business & Operations Support Location: Punjab Reporting to: Business Head Employment Type: Full-Time About the Role: We are seeking a dynamic and self-driven individual to support our business growth across customer acquisition, retail expansion, digital coordination, and tender management. This role requires a balance of field engagement, digital collaboration, and operational follow-through. Key Responsibilities: 1. Customer Acquisition & Outreach - Identify and approach potential B2B and B2C customers through market research, referrals, and proactive outreach. - Connect with key decision-makers using a practical, commonsense approach via calls, emails, social media, and in-person meetings. - Maintain a structured database of prospects, and work toward lead conversion and customer retention. 2. Retail Space Identification & Coordination - Scout for suitable retail or warehousing spaces, including pop-ups, manufacturing units, or stores. - Liaise with landlords, brokers, and property platforms to evaluate options. - Organize and participate in site visits, assist with documentation, and prepare comparative analysis for final selection. 3. Digital Coordination - Work closely with the digital marketing team to align campaigns, product launches, and promotional activities. - Ensure consistency in product listings, pricing, and creatives across platforms. - Provide on-ground insights to help refine online strategies. - Assist in managing e-commerce backend tasks such as inventory tracking, order flow, and basic coordination. 4. Tender Participation - Monitor relevant government and private sector tenders through designated portals. - Review and summarize tender documents for internal assessment. - Coordinate with cross-functional teams to collate required documentation, certifications, and pricing details. - Ensure timely submission of tenders and maintain an up-to-date tracker of all tender activity. Desired Skills & Qualifications: - Bachelor's degree in Business, Marketing. - 1–3 years of experience in business development, operations, or sales coordination. - Strong communication and interpersonal skills. - Proficient with MS Office tools; familiarity with digital platforms and CRM tools is a plus. - Self-motivated, organized, and comfortable working both independently and in teams. - Ability to travel locally as required.
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Short Description for Internal Candidates Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices. Description for Internal Candidates Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices. The skilled Automation Tester is experienced in testing applications developed in Appian, able to validate ETL workflows by querying and comparing result sets and has hands-on knowledge on testing applications developed using RPA tools like BluePrism. The Automation Tester is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components, and clearly and effectively communicate results with the team. What Youll Do: Develop and execute test cases for applications developed in Appian, ensuring comprehensive coverage of both positive and negative scenarios. Test workflows designed on Talend, focusing on data extraction, transformation, and loading processes. Validate and verify automation (RPA) solutions developed using BluePrism, ensuring they meet business requirements and function as expected. Gather and set up required test data for testing, ensuring data integrity and consistency. Track test results and defects throughout the testing lifecycle, using tools like JIRA for defect management. Coordinate with the user base for a successful roll-out during the user acceptance test phase, providing clear and concise feedback. Independently manage multiple projects based on provided priorities to complete testing and provide feedback within given timelines. Collaborate with other team members and analysts through the delivery cycle, ensuring seamless integration and communication. Participate in an Agile delivery team that builds high-quality and scalable work products, contributing to sprint planning, reviews, and retrospectives. Assist in the evaluation of upcoming technologies and contribute to the overall solution design, providing insights and recommendations. Support production releases and maintenance windows, working closely with the Operations team to ensure smooth deployments. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. Qualifications: Bachelors degree preferred or equivalent experience Talents Needed for Success: Minimum of 6 years of related experience in testing automation solutions using tools like BluePrism, UiPath, and Power Automate. Ability to create Scripts using Python. Hands-on experience with test automation tools like Selenium, TestComplete, and UFT One. Strong understanding of SDLC and legacy technologies like MS Access and mainframe systems. Ability to write and execute SQL queries to validate test results in SQL Server databases. Experience in testing solutions built on Appian, with a focus on process automation and workflow management. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 month ago
5.0 - 10.0 years
6 - 9 Lacs
Chennai
Work from Office
This website uses cookies to ensure you get the best experience. ZeroNorth and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , which is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Youtube, Vimeo, Linkedin, Google, Meta Decline all non-necessary cookies At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumbai, New York, San Diego, Singapore, Sofia, and Tokyo. We are leading the industrys green transition, enabling our partners to leverage data for actionable decarbonization efforts. Database Support Engineer at ZeroNorth As a Database Engineer, you will be responsible for maintaining the reliability, availability, and performance of our database systems. You will serve as the first line of support for database-related issues, manage incidents, and ensure the smooth operation of both production and test environments on a day-to-day basis. Key responsibilities: Troubleshoot database errors, slow queries, failed jobs, and connectivity problems, including real-time production issues and outages. Collaborate with developers to debug and optimize queries, stored procedures, and database functions Respond to incident tickets, provide timely resolutions or escalate, and participate in on-call rotation for critical after-hours support. Perform root cause analysis, document issues, and contribute to incident review meetings. Monitor logs, alerts, and error reports to identify and address potential issues before they impact systems. Support application deployments involving database scripts and assist with audits, security reviews, and compliance reporting. Work with developers, QA, project managers, and infrastructure teams to ensure application stability and address environment-related issues. Your profile: +5 years of experience as a Technical Executive with proven expertise in resolving complex technical issues. Bachelor s degree in Computer Science, IT, or equivalent technical support/engineering experience. Skilled in managing and maintaining database systems like Oracle, SQL Server, and MySQL. Proficient with stored procedures, triggers, backup/recovery, and database security including roles, permissions, encryption, and auditing. Experienced with ticketing tools such as FreshDesk, ServiceNow, JIRA, Zoho, and HPSM. Hands-on knowledge of handling pipeline timeouts and automated retry mechanisms to enhance system reliability. Strong troubleshooting, analytical, and cross-team collaboration skills to deliver results. About ZeroNorth At ZeroNorth, we aim to make global trade sustainable by steering the maritime industry toward zero emissions. Using advanced technology and trusted data, our platform delivers real-time insights to optimize operations and align commercial success with environmental impact. We partner with customers on their journey toward sustainability, solving complex challenges and empowering informed decisions that benefit both the planet and their bottom line. Our culture thrives on growth, inclusion, and collaboration. We value honesty, trust, and the unique contributions of every team member, driving meaningful change together. Lets make global trade green. Our Workspace & Culture As ZeroNorth continues to grow, our leadership in shipping digitalization only strengthens. We firmly believe that unity drives progress. With a team composed of the industry s most inventive minds, tech enthusiasts, and visionary thinkers, we foster a culture where collaboration is paramount, deeply rooted in the core of our mission. Located in the vibrant heart of Copenhagen, our state-of-the-art headquarters is more than just a workspace; its a symbol of our commitment to teamwork, valuing insights over hierarchy, and embracing adaptability. As we navigate our growth and respond to the evolving needs of our team, we fully support a dynamic work environment, offering both in-house and remote work options. About ZeroNorth At ZeroNorth, were on a mission to make global trade greener every day. In a world where regulations, geopolitical shifts, and environmental concerns shape the maritime industry, we aim to create positive impact and drive towards zero emissions. Data-Driven Impact Data is our compass. In a constantly changing world, we rely on data for truth. By combining innovative technology, expertise, and massive data sets, our platform ensures seamless information flow from ship to shore, serving as a single source of truth throughout the value chain. Partnering for Success We re with our customers every step of the way, supporting their journey towards sustainable and digital excellence. Our team is dedicated to solving complex problems and aligning commercial success with sustainability. True success means empowering our customers to make decisions that benefit both profit and the planet. Together, we can make global trade green. Already working at ZeroNorth Let s recruit together and find your next colleague.
Posted 1 month ago
8.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Financial Reporting Analyst Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the futureIf you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Summary: Supporting Month End, Quarter End and Year End closures Supporting Audits Sales and Inventory Management Main Tasks/ Responsibilities / Authorities : Month End & Quarter End Reporting Monthly Closing Closure Ensure all entries from feeder systems are posted in Master Finance. Ensure posting of all accruals and provisions. Responsible for sales reconciliation with feeder system Responsible for Inventory Management - maintenance of data, reconciliation of inventory and monthly monitoring. Ensure common cost allocations and closing entries posted. Run all month closing activities Preparation of MIS and month end sales report. Audit: Preparation of audit schedules and General Ledger level. Gathering data for business control for schedule supporting. Handle further data requests and audit queries from auditors. Assistance in preparing the final report from auditors to group. Other activities: Balance Sheet reconciliation and GL Analysis Perform & ensure Performance of the Internal Control activities to ensure controls are in place in the Reporting & Master Data Processes Support relevant data requests in an efficient and timely manner (e.g. National Statistical Survey, RBI compliances, Ministry of Corporate Affairs, Tax Authorities, and Credit Rating Agencies etc.) Responsible for performing and coordinating testing where there are system changes to Master Finance or relevant feeder systems Automation: Drive automation across the Accounting & Reporting processes Key Skills: SAP/Blackline/Power BI and advance excel Mindset and Competence: You are a CA / CMA with at least 8-10 years of work experience in accounting & Reporting within finance function preferably in a Multinational organization. You have firsthand experience in above mentioned processes in finance and accounting function with knowledge incl tax , accounting, compliance and audit. You have good understanding of business operations preferably from related industry/ manufacturing industry. You have failed and overcome difficulties and learned from mistakes You have demonstrated a growth and learning mindset in yourself We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow. Job Category: Finance Organization: Volvo Construction Equipment Travel Required: Occasional Travel Requisition ID: 21854 View All Jobs Do we share the same aspirations Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Posted 1 month ago
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