2834 Business Operations Jobs - Page 29

Completes audits to ensure claim advocates understanding of current Cigna policies and procedures, including job aids, Articles, and alerts.This includes claim processing guidelines, regulatory requirements, contractual benefits, and specific customer circumstances. Understanding of the appropriate application of claim and other directional documents/tools is a key component of the quality assurance auditing process. Interfaces with matrix partners in relation to quality audit process, specifically address gaps identified through audit process and recommendations for gap closure. Completes review of documents related to audits to help ensure direction is clear and consistent with processing of work.Provides feedback to operations where updates may be required to drive consistency and accuracy. Completes inter-rater reliability exercises with peers, other quality roles and business owners to provide insight into review process. Understanding of the appropriate standard operating procedures and other directional documents/tools is a key component of the quality assurance auditing process. Provides a quality review voice in various workgroups pertaining to workflows, documentation and issues driving errors, in an attempt to continuously improve results. Supports, educates, and reinforces the workflows, processes, tools for the nurses. Provides support for internal and GSP sites based on business needs. Support Coaching and Training program and responsibilities when needed to Support for Business needs and requirements which could include answering Q&A, facilitate trainings, and Coaching. Qualifications: Overall 5+ years of experience in Healthcare Claim Adjudication process (in that min 1.5 years of auditing experience). US & International claims experience preferred. At least 1+ year Diamond claim processing experience required. Customer Service Driven; ability to meet and exceed the internal partner and external customer expectations. Proven outcomes in critical thinking and decision-making outcomes. Proven outcomes in problem solving skills; utilization of technical skills and resources to ensure accuracy of final resolution. Proven process improvement skills: ability to assess trends, processes, and barriers to drive positive outcomes for claim resolutions. Must be comfortable and effective working in a diverse environment; office and/or virtual environment (if any). Strong organization and time management skills; effectively adapts to multiple and/or competing priorities. Strong communication skills, both verbal and written; ability to adapt communication to the individual or audience.

Are you passionate about turning data into actionable insightsDo you thrive in a fast-paced, results-oriented environmentAmazon Pay is seeking a talented Category Business Analyst to join our Recharge & Bill Payments team. Support Weekly Business Reviews, conduct Root Cause Analyses, and track product health metrics Automate workflows for Product Managers Handle operational tasks for the business unit Collaborate with cross-functional teams and multiple stakeholders Monitor and respond to alarms, ensuring smooth business operations The ideal candidate will be: Highly organized and detail-oriented Able to work on multiple projects simultaneously and meet tight deadlines Self-motivated with strong analytical and problem-solving skills An excellent communicator, both written and verbal 1+ years of data analytics or automation experience 1+ years of capacity planning, operations planning, business analysis or similar experience Bachelors degree Knowledge of data pipelining and extraction using SQL Knowledge of SQL and Excel at a moderate or advanced level Experience with data mining tools like SQL, SAS, SPSS, or similar Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions

Associate Vendor Manager Amazon Now The Associate Vendor Manager is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmarking on sourcing, tracking and reporting of daily fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of seasonal initiatives. Responsibilities: Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for Produce business (fill rate, delivery adherence, quality). Drive compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations. Requirements: 2+ years of experience in management or business operations Strong analytical and problem-solving skills Excellent communication and relationship management abilities Proficiency in MS Office and data analysis tools Proficiency in SQL preferred Bachelors degree Drive operational excellence by engaging with cross functional teams Support execution of key programs by enabling accurate inputs through cross functional collaboration Own catalog related inputs / workstreams Own and publish various key updates and dashboards Enable automation of reports and dashboards where feasible Build a SQL/Macro repository for adhoc requests and reports Bachelors degree Experience with Microsoft Office products and applications 2+ years of data-driven business operations processes experience Knowledge of SQL

We are hiring Senior Program Manager to build and own the Supply Chain design and execution charter for Quick Commerce. The incumbent will be responsible to building Supply Chain processes across Inbound, Transportation and Outbound, and drive Operational excellence. The incumbent will also be driving high impact customer experience and cost optimization projects. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or solving for scale up. The incumbent will - 1) Design Supply Chain processes, planning workstreams and drive automation 2) Work with finance, business, transportation and other Amazon teams to build processes and drive execution 3) Responsible for conducting external and internal benchmarking exercises to guide Supply Chain decisions 4) Create a plan and manage execution to deliver results 5) Develop a roadmap and metrics to measure progress of the initiatives they own. Own writing reports/documents that detail the progress to leadership on a frequent basis. 6) Liaise across functions to drive negotiation, alignment and take logical decisions while maintaining high speed of execution 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Job Description Summary As a Risk Operations Analyst you will play a key role in reviewing and maintaining commercial processes and standards at a company with over 130 years of history. You will also contribute to the business by providing Key Performance Indicator (KPI) reports and analysis. In this role you will track KPIs to assess whether the business is on the right trajectory toward its goals and identify areas where action is needed. You will engage with Commercial Operations teams to pinpoint areas for improvement enabling faster and more optimized commercial processes. Your work will drive process excellence while ensuring adherence to company standards. This position offers significant networking opportunities as you will collaborate closely with Commercial Operations teams Sales teams and leadership Job Description Job Description Provide data-driven reports and KPI analysis to Commercial Operations leadership offering insights into actions and measures required to help the business achieve its goals. Collaborate with Commercial teams and approvers to identify opportunities for faster leaner processes optimizing approval and commercial workflows within Grid SW. Review and adjust commercial processes to enhance rigor applying Lean methodologies to reduce waste and improve execution time. Communicate complex concepts clearly and guide others to think creatively to solve problems encouraging them to explore alternative solutions and challenge the status quo. Push back when necessary and help others establish boundaries. Propose new solutions to problems outside of set parameters and offer actionable recommendations. Provide process governance guidance to global Commercial Operations teams. Offer expertise in commercial processes across all phases of the ITO process to Commercial Operations teams. Mentor and guide Commercial teams globally across both regional and global deal desks. Required Qualifications Bachelor degree in Accounting Finance or Business Management. Fluent in English (required); proficiency in Portuguese Spanish French or German is desirable. 12+ years of experience. Extensive experience in commercial processes business operations and Lean methodologies. Desired Characteristics Strong accounting analytical and problem-solving skills with a hands-on attitude and attention to detail. Ability to thrive in a cross-functional and matrixed organizational environment. Proven ability to multitask foster teamwork promote accountability and drive efficiency. Capability to work under tight deadlines handle ambiguity and prioritize effectively under pressure. Strong project management analytical and organizational skills. Excellent communication skills with the ability to convey ideas clearly and concisely across multiple levels functions and regions. Ability to build relationships foster trust and collaborate effectively across organizations and businesses Additional Information Relocation Assistance Provided: Yes

Job Description Summary Vernova Purpose GE Vernova is accelerating the path to more reliable affordable and sustainable energy while helping our customers power economies and deliver the electricity that is vital to health safety security and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world What impact youll make As a member of the Aero NU LM/TM2500 ITR Project Controls team the Aero ITR Project Scheduler will be responsible for wing-to-wing project scheduling for Aero gas turbine power generation plants during both proposal preparation (u201CITOu201D) and project execution (u201COTRu201D). This role will support cross-functional teams including the Aero Tendering Project Management team sales and commercial teams Aero engineering team and construction commissioning team. Job Description Roles and Responsibilities Works with the ITO team to develop review and finalize the concept schedule and ITO schedule according to the required scope of work and customer specification requirements. Leads the OTR schedule baseline preparation aligning the work of the participant planners and schedulers of the projects (i. e. product planers consortium planner site scheduler). Ensures that the contractual and key internal milestones are appropriately shown in the integrated project schedule including payment and revenue milestones client interfaces design freezes document turnover civil turnover to erection material handover and system turnover packages. Implements a harmonized progress reporting system to provide the customer project team consortium partner and senior management accurate progress status and forecasts. Leads the project update process of the integrated schedule and prepares the required internal and external project schedule reports highlighting critical areas to the Project Manager and project team. Regularly reviews and monitors project progress by checking the engineering progress from document management system supplier monitoring reports transport arrival on site site progress for civil erection and commissioning and in general the progress of all project participants. Proactively manages internal and external project activities by closely monitoring the critical paths and the project float. Ensures timely and accurate schedule forecasting and identifies schedule risk and opportunities. Advises the project team and works closely with them to develop corrective action plans. Provides the monthly forecast and achievement of all payment and revenue recognition milestones to the project manager. Assists extension of time (EOT) claims change orders preparation and EAC calculations with detailed schedules and analysis. Required Qualifications Bachelor Degree in Engineering or Business from an accredited university or college and/or equivalent knowledge / experience. 5+ years experience in complex project management and / or operations and maintenance experience in the power generation industry and people leadership and influencing experience. Minimum of 5 years with planning Primavera tools Strong team player with interpersonal communication influencing team building skills. Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document plan market and execute programs. Leads with a Lean mindset and is skilled in applying Lean tools to improving business operations. Experience in project management engineering manufacturing and supply chain environments. Power plant delivery experience and knowledge. Strong IT skills. Strong customer-orientation focus and passion to win. Proven record of success working in a multicultural regional cross functional team. Strong understanding of project business cases encompassing impacts as project objectives risks opportunities and performance metrics. Additional Information Relocation Assistance Provided: No

Job Description Summary Product Manager Technical for the GridOS Plan Domain. Areas of focus Field/Mobile Geospatial technology Network Planning & Design and Workforce Management. Accountable for all aspects of network management applications (analyze design build and maintain) of the end-to-end lifecycle of our products. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required. Product Manager Technical for the GridOS Plan Domain. Areas of focus core GeoSpatial technology Network Planning & Design and Workforce Management. Accountable for all aspects of network management applications (analyze design build and maintain) of the end-to-end lifecycle of our products. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required. Job Description Roles and Responsibilities The primary domains include the Electrical T&D Telecommunications as well as Gas T&D areas Leverages deep process/domain expertise and partners with PO and technical development team. Influences key stakeholders in design and planning decisions. Drives the development of products that are targeted at a (usually) very technical audience. Combines the customer vision with technical feasibility to convert business needs into functional specifications/user stories. Works with customers/stakeholders to prioritize needs. Creates the strategic roadmap for the product. Coordinates work of several parallel teams to deliver on higher level outcomes. Responsible for transparent delivery and maximizing returns. Focuses on execution for the duration of a product release. Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility including control of resources and influences policy formulation. Interprets simple internal and external business challenges and recommends best practices to improve products processes or services. Stays informed of industry trends that may inform work. Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational product management manufacturing technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision. May lead functional teams or projects with minimal resource requirements risk and/or complexity. Communicates difficult concepts and may influence others options on particular topics. May guide others to consider a different point of view. Understand customer needs and translating them into effective solutions. Required Qualifications Solid understanding of regulatory requirements and compliance issues safety requirements operations and field worker processes related to T&D operations. Strong analytical and problem-solving skills to interpret complex data and derive actionable insights and identify trends and patterns that impact business operations. Experience in managing development initiatives and programs related to field applications including planning execution and monitoring. Experience in working with engineering development teams providing requirements critical to building world class field applications and workflows Familiarity with data analysis and reporting tools is essential. For roles outside of the USA- This role requires significant experience in the Digital Technology & Technical Product Management. Knowledge level is comparable to a Masters degree from an accredited university or college (or a high school diploma with relevant experience). Minimum of 12 years experience. Personal Attributes: Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices Able to re-appropriate existing solutions to new requirements and situations Emotional Intelligence ability to influence up and out Excellent verbal and written communication skills to effectively convey technical information to non-technical stakeholders. Ability to collaborate with cross-functional teams and facilitate discussions. Ability to build and maintain strong relationships with stakeholders across T&D solutions. Willingness and ability to learn new technologies and adapt to changing environments. Works in a Lean/Agile way. Open to feedback and continuous improvement. Well Organized Ability to prioritize tasks and manage time effectively. Leadership: Adopts a holistic systems perspective. Empathizes with multiple points of view. Challenges program/product planning assumptions Ability to work with cross-functional teams to help build effective processes Strong oral and written communication skills Demonstrated ability to think critically and make informed decisions. Experience in troubleshooting and resolving application-related issues. Additional Information Relocation Assistance Provided: Yes

Job Description Summary Manage the buying process for a given set of goods. Apply sourcing policy interface between supplier and entity with respect to specifications and budgets. In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area. Job Description Roles and Responsibilities Purchase goods materials components or services in line with specified cost quality and delivery targets Support the purchasing function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and other relevant departments on purchasing processes and new projects and activities. Responsible on Quality Deliveries and Cost for all Buy components for its allocated Service projects. To work closely with all Commodity Leaders Procurement Specialists Supplier Quality Engineers and Inspectors Transport Specialists and Material Planners Provide analysis on costs new and existing and review cost reduction activities. Work closely with internal stake holders and review opportunities for continuous improvement and business improvements Negotiate contracts improve prices and terms of business with suppliers and review opportunities to Make business savings utilising negotiation and procurement best practice tools and methods. Prepare and raise purchase orders and order schedules. Build maintain and manage supplier relationships and keep up good communications. Ensure that a professional and consistent approach is taken in relation to all supplier relationships. Ensure compliance to company guidelines purchasing policies and procedures during supplier negotiations and contracts award process. Conduct research for new components and suppliers Assess and evaluate suppliers and contribute to performance reviews to ensure contract compliance Contact suppliers to resolve price quality delivery or invoice issues Self- Management Comply with the Health Safety and Environmental Policies Assertive resilient and welcomes change. Engages interest and participation of others and has a collaborative approach to working together. Proactively contributes to the team & willing to work in team . Self-aware Self-Trigger and optimistic Shows moral courage openness and honesty in all dealings Skills and Attributes Able to build and maintain effective and productive relationships with stakeholders and suppliers. Good communication negotiation interpersonal and influencing skills. Analytical numerically astute with strong demonstrated problem-solving abilities. Able to manage time effectively prioritise tasks and achieve set targets. Commercial and financial awareness with a full understanding of how failure impacts the production manufacture and customer order fulfilment Ensure to full fill KPI -OTS OTD etc as per defined target from Management. Able to work well under pressure and handle emergency without compromising the quality of work. Keen attention to detail and accuracy Familiarity with an SAP system Previous experience of working in a purchasing team preferably within Project or process industrial environment Good knowledge of purchasing negotiation commercial understanding and cost breakdown Experience of working closely with suppliers Able to add value reduce costs and input to business improvements. Computer literate with advanced Excel skills/abilities Example roles this job description may cover Required Qualifications For roles outside of the USA- This role requires advanced experience in the Sourcing & Buying-Procurement. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience). For roles in USA - Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)). Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document plan market and execute programs. Established project management skills. Additional Information Relocation Assistance Provided: Yes

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Infrastructure Platforms, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end service delivery supporting business operations. Improve operational stability and availability through participation in problem management. Monitor production environments for anomalies using standard observability tools and address issues. Assist in the escalation and communication of issues and solutions to business and technology stakeholders. Identify trends and manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Possess good knowledge of physical IT infrastructure, including servers, network, and storage devices. Have expertise in VMware (ESX), Red Hat (Linux), and Microsoft (Windows) operating systems, with root cause analysis skills for server and hardware issues. Monitor infrastructure using tools like Netcool and AlertHub, with knowledge of monitoring tool architecture. Manage production support issues from start to finish, including troubleshooting, solutions, and root cause analysis. Collaborate with infrastructure, technology, and production management teams to resolve critical issues on priority. Maintain documentation of activities, understand ITIL processes, and implement measures to ensure maximum availability and responsiveness of the production environment. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Infrastructure Platforms, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end service delivery supporting business operations. Improve operational stability and availability through participation in problem management. Monitor production environments for anomalies using standard observability tools and address issues. Assist in the escalation and communication of issues and solutions to business and technology stakeholders. Identify trends and manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Possess good knowledge of physical IT infrastructure, including servers, network, and storage devices. Have expertise in VMware (ESX), Red Hat (Linux), and Microsoft (Windows) operating systems, with root cause analysis skills for server and hardware issues. Monitor infrastructure using tools like Netcool and AlertHub, with knowledge of monitoring tool architecture. Manage production support issues from start to finish, including troubleshooting, solutions, and root cause analysis. Collaborate with infrastructure, technology, and production management teams to resolve critical issues on priority. Maintain documentation of activities, understand ITIL processes, and implement measures to ensure maximum availability and responsiveness of the production environment. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, who pro-actively monitors, performs wellness checks and observes the status of Mainframe Production and Development environments. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank s internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided, with emphasis on problem resolution, root cause investigation, providing second level problem detection, determination and resolution function, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Has the ability to follow policies and procedures, attention to detail. Demonstrated strong problem-solving skills and decision-making ability around complex problems. Ability to think creatively to deliver solutions through continuous improvement. Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelors degree in Information Systems discipline or 3 year technical degree. Hands on Mainframe System and Batch Operations experience. Demostrates strong knowledge on Netcool/Control-M/CA7/ Zeke / Mainframe Console . Relevant experience in Mainframe Operations. Knowledge on Mainframe IPL (Initial Program Load). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hardware Breakfixes and basic knowledge on Storage function will be an advantage. Exposure to observability and monitoring tools and techniques Work well in a team environment Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, who pro-actively monitors, performs wellness checks and observes the status of Mainframe Production and Development environments. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank s internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided, with emphasis on problem resolution, root cause investigation, providing second level problem detection, determination and resolution function, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Has the ability to follow policies and procedures, attention to detail. Demonstrated strong problem-solving skills and decision-making ability around complex problems. Ability to think creatively to deliver solutions through continuous improvement. Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelors degree in Information Systems discipline or 3 year technical degree. Hands on Mainframe System and Batch Operations experience. Demostrates strong knowledge on Netcool/Control-M/CA7/ Zeke / Mainframe Console . Relevant experience in Mainframe Operations. Knowledge on Mainframe IPL (Initial Program Load). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hardware Breakfixes and basic knowledge on Storage function will be an advantage. Exposure to observability and monitoring tools and techniques Work well in a team environment

Job Description Summary As a Process Governance Analyst you will play a vital role in maintaining and enforcing compliance at a company with over 130 years of history. You will be instrumental in proactively and reactively reviewing deals and processes supporting commercial teams in reaching agreements while ensuring adherence to corporate policies and guidelines. In this role you will be responsible for reviewing closed deals evaluating processes identifying deviations and providing guidance to commercial teams working on active deals. You will help drive process excellence and ensure adherence to standards. This role offers significant networking opportunities as you will collaborate closely with Commercial Operations teams Sales teams and leadership Job Description Job Description Provide process governance guidance to Commercial Operations teams globally supporting risk identification approvals and process follow-up. Offer expertise in commercial processes during all phases of the ITO process to Commercial Operations teams. Proactively identify key opportunities to apply risk and process assessments. Reactively review and ensure compliance with commercial processes and policies. Collaborate with commercial teams sales teams and approvers to establish clear communication channels fostering a "one team" spirit and expediting processes and approvals. Focus on improving approval agility for complex tenders and maintaining transparent communication across ITO stakeholders contributing to the identification of areas for process improvement and simplification. Mentor and guide Commercial teams globally across both regional and global deal desks. Required Qualifications Bachelor degree in Accounting Finance or Business Management. Fluent English is required Portuguese Spanish French and German are desirable. 5 to 8 years of experience. Extensive experience in commercial processes business operations and Lean methodologies. Desired Characteristics Strong accounting analytical and problem-solving skills with a hands-on attitude and attention to detail. Ability to thrive in a cross-functional and matrixed organizational environment. Proven ability to multitask promote teamwork accountability and efficiency. Capability to work under tight deadlines manage ambiguity and prioritize effectively under pressure. Strong project management analytical and organizational skills. Excellent communication skills with the ability to convey ideas clearly and concisely across multiple levels functions and regions. Ability to build relationships foster trust and collaborate effectively across organizations and businesses. Additional Information Relocation Assistance Provided: Yes

Roles & Responsibilities : Gather financial data from internal and external sources (e. g. , accounting systems, ERP platforms, market databases). Ensure data accuracy, consistency, and completeness. Clean and preprocess raw data for analysis Interface between Automation team and operations with creation of BOT & Power BI dashboards Work closely with business operations and IT teams Co-ordinate for continuous improvement with Cross functional teams

Were looking for a dynamic and enthusiastic SOC Analyst to join our team and contribute to the expansion of our security services. Job Title: Sr SOC Analyst Job Location: Bangalore, India Education Qualification: Bachelor s degree in computer science, Information Technology, or related field Compensation: Competitive Pay Desired Experience: Minimum 6+ years of technology experience in End Point Detection & Response, Network Detection & Response, IDP and IDS, Email Security, SOC Operations, and Incident Management. Job Description: As a Sr SOC Engineer you will be responsible for securing and identifying cybersecurity threats for our IT and Plant networks. You will investigate and triage event logs from endpoints, networks, firewalls, and SDWAN for cybersecurity infiltration, data exfiltration, and other cybersecurity incidents. You will also source cybersecurity incidents external to the organization, create detection and prevention controls, and implement comprehensive log and event sourcing. Your role will prioritize detection and response plans based on the impact to assets, people, data, finances, and brand image. Key Responsibilities: SOC Operations Coordinate with MSSP partners for key initiatives, providing requirements and support for project delivery. Deploy robust incident response, forensics, and threat intelligence processes. Lead the delivery of incident management system enhancements and modifications. Drive process improvements, identifying opportunities for positive change to enhance SOCs detection and response capabilities. Threat Hunting and Protection Investigate network systems or endpoints to identify threat patterns or indicators of compromise, and analyze threats. Coordinate with the IT and OT teams to resolve cyber threats and prevent recurrence. Analyze and detect cyber threats affecting business operations using threat intelligence. Monitor security patterns to identify, isolate, and detect threats before attackers exploit them. Incident Response and Reporting Lead incident response efforts, minimizing impact and conducting technical and forensic investigations to determine breach details and extent of damage. Track security incident-related KPIs and metrics, assisting in reporting these metrics to the SOC Cyber Threat Detection & Response leader. Key Skills and Knowledge:: Strong interpersonal and communication skills (written and oral) with the ability to communicate at all organizational levels. Organized, responsive, and highly thorough problem solver. Structured, analytic, and independent working methods. Ability to work with cross-functional and multicultural teams; result-oriented. Ability to operate effectively in global networks and cross-functional environments. Proven track record in quickly and aggressively resolving problems in application security/crisis resolution. Strong process orientation with the ability to bring structure to broadly defined problems and needs. Proven self-starter with the initiative to build organizational capability and deliver committed results. Employment Type: Fulltime (1 Year Rolling contract) Your professional Details Second highest qualification Upload your CV I read and agree to By clicking the button you agree to our

Position Overview We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables/Receivables (Intercompany) modules. The ideal candidate will possess both functional understanding of costing methodologies and technical troubleshooting capabilities to ensure operational excellence. Key Responsibilities: Cost Management Support Support various costing methods including Standard Costing, Average Costing, FIFO, LIFO, and other methodologies Maintain subledger accounting (SLA) integrations with financial systems Provide expertise for Inventory Valuation and troubleshoot how transactions impact cost layers Support Work in Process (WIP) and Bills of Material (BOM) costing operations Analyze and troubleshoot cost variances during daily operations Develop and optimize SQL & PL/SQL queries to extract cost-related data from Oracle tables Debug PL/SQL procedures, packages, and functions used in cost calculations Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Technical Troubleshooting Analyze cost distributions and transaction accounting issues Debug and resolve costing discrepancies and period close errors Utilize FND Diagnostics, trace files, and debug logs to investigate costing issues Support the period close process in Oracle Cost Management Reconcile Inventory Valuation Reports with General Ledger Identify and resolve cost variances during month-end close Apply deep knowledge of costing tables (e.g., CST_COST_HISTORY, CST_COST_TYPE, MTL_TRANSACTION_ACCOUNTS) Integration Support Maintain and troubleshoot integration points between Oracle Inventory, Purchasing, Order Management, and General Ledger (GL) Support Payables/Receivables Intercompany transactions and reconciliation processes Ensure seamless data flow between integrated modules Operational Governance Participate in Change Management activities including maintaining SOPs, process documentation, and impact assessments for updates Support Quarterly Cloud Updates Readiness assessments, perform regression testing, and ensure business continuity Ensure financial data accuracy, SOX compliance, and internal control adherence Required Qualifications 5+ experience of Oracle Fusion Cost Management, Inventory, and integrations with Payables/Receivables and Supply Chain Orchestration modules Knowledge of costing methods (Standard Costing, Average Costing, FIFO, LIFO) Experience with subledger accounting (SLA) and its integration with financials Proficiency in Inventory Valuation and understanding of cost layers Familiarity with Work in Process (WIP) and Bills of Material (BOM) costing Experience with Oracle SQL & PL/SQL, including writing and optimizing queries Understanding of Oracle costing tables structure and relationships Proven ability to debug PL/SQL procedures and troubleshoot complex costing issues Experience with period close processes and reconciliation activities Knowledge of SOX compliance requirements related to financial systems This position requires a blend of functional expertise in Oracle Cost Management methodologies and technical proficiency to support critical business operations and ensure financial accuracy.

Business Development Manager Responsibilities We are looking for a results-driven Business Development Manager with a strong background in B2B sales & Marketing and a proven track record of expanding business operations internationally. The ideal candidate will possess exceptional interpersonal skills, demonstrating the ability to foster relationships with key stakeholders and drive business growth through strategic partnerships and alliances. Develop and implement strategic plans to expand the companys presence in overseas markets, focusing on B2B sales & Marketing and client acquisition. Identify and pursue new business opportunities through market research, networking, and relationship building. Build and maintain strong relationships with existing clients and partners to maximize client retention and satisfaction. Lead the negotiation and closure of business deals, contracts, and partnerships that align with the companys objectives and revenue targets. Collaborate with internal teams (marketing, product, operations) to ensure seamless execution of business development strategies. Stay updated with industry trends, market activities, and competitor strategies to identify opportunities for growth and market penetration. Prepare and present regular reports on business development activities, progress, and achievements to senior management Develop and implement strategic plans to expand the companys presence in overseas markets, focusing on B2B sales & Marketing and client acquisition. Identify and pursue new business opportunities through market research, networking, and relationship building. Build and maintain strong relationships with existing clients and partners to maximize client retention and satisfaction. Lead the negotiation and closure of business deals, contracts, and partnerships that align with the companys objectives and revenue targets. Collaborate with internal teams (marketing, product, operations) to ensure seamless execution of business development strategies. Stay updated with industry trends, market activities, and competitor strategies to identify opportunities for growth and market penetration. Key Result Areas (KRAs): International Market Expansion: Successfully enter and establish the companys footprint in new international markets, achieving predefined growth targets. Business Relationship Management: Cultivate and maintain strong relationships with key stakeholders, resulting in increased client satisfaction and loyalty. Revenue Generation: Meet or exceed sales and revenue goals through effective business development strategies and proactive client engagement. Strategic Partnerships: Identify and secure strategic partnerships that enhance the companys market position and revenue streams. Qualifications Bachelors degree in Business Administration, Marketing, or a related field (Masters degree preferred). Proven track record of expanding business operations internationally, ideally within the B2B sector. Strong negotiation, communication, and interpersonal skills. Strategic thinker with the ability to translate market insights into actionable plans. Ability to work independently and collaboratively in a fast-paced environment. Willingness to travel internationally as required. Hiring organization PulseHRM Employment Type Full-time Job Details Start Date: Immediately Reports To: Senior Marketing Manager Salary Range: As Per Market Standard Experience Required: 4-7 Years Job Location Gurgaon, Haryana Date posted July 17, 2024 Valid through July 30, 2023 PDF Export Export as PDF Apply now Position: Business Development Manager Name * E-mail * Phone * Letter Add CV & Documents Add Phone Send Application Thank you for submitting your application. We will contact you shortly!

STERLING BIOTECH LIMITED is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

About the Role: Grade Level (for internal use): 08 This role will require you to work in UK/EMEA Shift (2PM-11PM IST, Flexibility required). We won't be able to consider profiles who don't have Adobe InDesign tool hands-on experience. The Team This team is called Strategy and Operations, part of the CI Content Design group, which sits within Business Operations. It is a small, but dedicated group, based in several countries around the world supporting the pricing, editorial and publishing teams which produce thousands of PDFs, infographics, maps and translations across nearly 100 different publications. You will be responsible for supporting and maintaining critical operations, processes, products and systems for S&P Global Commodity Insights to successfully deliver on its product roadmaps and strategic initiatives for its market reporting, content and publishing functions. You will directly contribute to product enhancements that delight our customers by working in Adobe InDesign and updating or creating publication templates. You will work closely with colleagues in Operations, Technology, Product and Content to enable our teams to execute on the numerous and varied product changes.An eye for detail is absolutely critical, with problem solving, project management, communication and time management skills also being vital. Experience with Adobe InDesign is essential. Responsibilities and Impact S&P Global Commodity Insights publishes over 20,000 price assessments and benchmarks every day. Publishing accurate and timely information is crucial to our customers who rely on this data to make important decisions every day. You will help make sure our data and insights publish as intended with the latest data available and reach their target delivery channels. This positions main responsibility will be to coordinate and execute product changes with a focus on accommodating various deliverables, such as PDFs, digital pages and online content. You have the opportunity to become the subject matter expert of our operational systems and processes, as well as build and lead new repeatable workflows. Specific responsibilities include: Support the execution of product enhancements by collaborating with cross-functional teams, building and reviewing mockups, acquiring approvals, participating in UAT, and moving projects through the pipeline to completion to meet launch deadlines. Design and develop changes to our products through Adobe InDesign and internal systems in development. Attend regular meetings with cross-functional teams to prioritize backlog, discuss progress and take the appropriate actions to drive delivery. Develop and maintain strong working relationships with other operational teams and internal stakeholders to maximize productivity throughout the product-change process. Provide key support to the team, where needed, for the ongoing maintenance of our products, prices, and systems. Contribute to the transition of the existing product portfolio from legacy delivery systems into a single platform. Constantly review and evaluate current processes to drive efficiency gains and high standards. Write documentation as needed for processes, and how-to guides that can be followed by product managers and other cross-functional teams. What Were Looking For: Required Skills: - Bachelors degree in a relevant field. 1-3 years of experience leading projects and working in an operational role. Intermediate to Advance level significant experience with Adobe InDesign in a design and publishing context. Strong project management and organizational skills. Excellent time management skills and are self-motivated. Can prioritize effectively and manage multiple deadlines simultaneously. Have an excellent grasp of English (both oral and written). Experience collaborating with cross-functional and global teams. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. Were a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit http://www.spglobal.com/commodity-insights . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ---- 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG203 - Entry Professional (EEO Job Group)

American Express Company is seeking a skilled Regulatory Change Management professional to join our Global Compliance & Ethics team. This role will support the proactive identification, assessment, and implementation of regulatory changes across the organization, ensuring that all business units adhere to evolving regulations. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide. Responsibilities: Regulatory Monitoring and Change Management Manage a team of analysts responsible for continuously monitoring domestic and international regulatory developments to identify changes that impact American Express Utilize automated tools for horizon scanning and maintain an up-to-date understanding of new regulations, amendments, and repeals. Support Regulatory Change Management triggered by business and process updates to ensure compliance with policies and regulations to include communication and training efforts. Implement strategies for responding to regulatory changes across different business units and corporate functions. Lead the process and provide instruction supporting business impact analysis using established methodologies to evaluate the potential impact of regulatory changes on various business units prioritizing changes based on their complexity, urgency, and potential business impact. Support ongoing monitoring of risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements. Provide constructive and effective challenge to internal stakeholders (eg business lines, risk and local compliance) to ensure regulatory risks are adequately addressed and mitigated. Maintain and enhance the Regulatory Change and Inventory Management Framework, ensuring alignment with regulatory requirements. Global Legal Inventory Management Collaborate with legal professionals to update and maintain the global legal inventory system with new regulatory requirements. Provide oversight in mapping laws rules and regulations (LRR) to business processes, products, and services and ensure these LRR are effectively mapped to controls mitigating regulatory risks and ensuring compliance Identify opportunities for improving legal inventory management processes based on data insights, including technology enhancements or process optimization. Data Analysis and Reporting Interpret complex datasets related to new regulations, amendments, and enforcement actions to inform risk assessments and compliance strategies. Develop and track key performance indicators (KPIs) like compliance metrics and the status of regulatory change implementations across various business units to measure regulatory change management effectiveness. Regularly present findings to senior management with insights on performance against regulatory requirements. Coordinate with internal audit and assurance functions to ensure regulatory compliance. Qualifications: bachelors degree in law, Finance, Business Administration or related field; advanced degree preferred. Minimum of 5 years of overall experience in Banking and Financial Services, of which a minimum of 2 years of experience in compliance or regulatory change management. Experience in using or maintaining a repository of laws/rules/regulations and their corresponding obligations (eg, GRC platform) preferred. Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (eg, Tableau, Power BI). Experience using generative artificial intelligence tools preferred. Professional regulatory compliance certification preferred. Excellent analytical skills with an ability to interpret complex legal documents. Demonstrated project management skills with attention to detail. Skills: Solid understanding of relevant general laws, regulations and standards (eg, GDPR, Payment Services Directives, UK SMR) applicable to European Legal Entities and affecting risk management of large banks. Develops, implements, or assesses strategies, programs, policies, procedures and risk limits to manage the organization s exposure to Compliance risk. Develops and uses data analytics tools to assess compliance trends, identifies potential risks and monitors compliance-related performance, supporting proactive risk management and regulatory adherence. Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and we'll-structured evaluations. Excellent written and oral communication skills, with the ability to challenge, collaborate and influence, without direct authority Highly flexible and adaptable, able to deal with ambiguity and broad concepts A cultural awareness and excellent relationship building skills, with a track record that clearly demonstrates an ability to build lasting partnerships across local and remote teams. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Overview We are seeking a highly motivated and detail-oriented PMO lead to join our Portfolio Management Office (PMO) within the Business Intelligence & Reporting (BI&R) function. Supporting a large global team, this role is critical in enabling operational excellence, tracking delivery across strategic initiatives, and ensuring effective governance and reporting mechanisms. The ideal candidate will bring strong analytical skills, structured thinking, and a proactive attitude to support headcount planning, financial tracking, productivity reporting, and executive level communication. You will collaborate closely with cross-functional reporting leads and drive visibility, control, and standardization across the BI&R portfolio. Responsibilities Responsible for managing the entire BI Reporting portfolio covering PMO office, resource management (Headcount, License, Infrastructure etc), financial management, Vendor Management and Product management Is capable of setting up PMO office and portfolio/program/project governance processes. Has hands on experience in building annual operating plan covering Budget required, Planned Vs available capacity analysis, total budget for upcoming years, external Vs internal labor strategy, License, Infrastructure and platform cost Monitor and control all the projects, program, products in-scope of BI Reporting team. Build a robust structure to collaborate seamlessly with all the stakeholders at every level. Build recurring report outs for management consumption (Daily/Weekly/Monthly.). Reports in the form of PPTs, Excel, Power BI dashboard, ADO boards etc. Is capable of communicating with Sr. Executives (CTO, VP etc.). Can work in high pressure environment with very tight deadlines. Should be a great collaborator who can influence and get the work done without direct influence. Identify and implement improvement in ways of working (WOW), can build the (WOW) working in collaboration with capability leads and managers Qualifications 12-15 years of experience in Project/Portfolio management with 8-10 years of relevant experience in portfolio management / business operations/ strategy execution for a Digital transformation /Business transformation domain. MBA from a Tier-1 or Tier-2 B-School. Project/portfolio management certifications (PMP/PgMP/SAFe6) preferred. Hands on knowledge of project management, program management tools and techniques (Traditional and Agile) Exceptional communication and Presentation skills (PPT, excel models) Strong understanding of business processes related to Demand management and Benefits management Experience with working with FMCG sector is a plus

Role Summary: As a National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Organize periodic workshops on communication skills, grooming, conflict resolution, and clinic SOPs. Mentor and upskill PCM teams to meet patient care and service standards. Clinic Operations Oversight: Monitor and audit clinic functioning to ensure adherence to company protocols. Work closely with clinic teams to maintain hygiene, upkeep, and patient-friendly environments. Ensure compliance with all clinical and operational policies at the national level. Patient Experience & Relationship Management: Set high standards for patient counseling, query handling, and grievance redressal. Design patient satisfaction trackers and feedback loops for continuous improvement. Team Management & Leadership: Oversee PCM performance across regions; identify high performers and training needs. Guide PCMs in handling PSEs and Therapists effectively. Promote discipline, ownership, and professionalism within the clinic teams. Business Operations & Revenue Monitoring: Monitor and track clinic-level revenue generation with inputs from the business analytics team. Identify gaps and suggest strategic inputs to improve performance. Coordinate with Regional Managers to ensure alignment with targets. Key Skills Required: Fluent & Polished Communication especially in English, both verbal and written Leadership & Team Building Active Listening & Patient-Centric Thinking Professional Grooming & Presentation Training & Mentoring Skills Assertive, Calm & Solution-Oriented Approach Multi-tasking with Operational Discipline Strong Analytical Acumen for Business Tracking Qualification & Experience: - Healthcare Experience Preferred Minimum Education: Graduate (Masters Degree preferred) Experience: 8+ years in clinic/hospital operations or service excellence roles, with at least 2 years in a leadership/training role Language: Must have excellent command over English Willingness to travel to clinics across the country (minimum 15 days a month)

We are seeking a dynamic and experienced Chief Executive Officer (CEO) to manage and run our business on behalf of the founders. The ideal candidate will have a background in consulting or a Big 4 firm, with proven experience in running organizations, handling teams, and driving business growth. The CEO will be accountable for the performance of the team and the overall success of the business. Key Responsibilities: Strategic Leadership: Develop and execute the companys strategic plan to achieve business growth and profitability. Provide visionary and strategic leadership to the organization, ensuring alignment with the companys mission and goals. Identify new business opportunities and drive innovation within the company. Business Operations: Oversee the day-to-day operations of the company, ensuring efficiency and effectiveness across all departments. Implement and manage robust business processes to enhance operational performance. Ensure compliance with all regulatory requirements and maintain high standards of corporate governance. Team Management: Lead, mentor, and develop the senior management team, fostering a culture of high performance and accountability. Set performance goals and metrics for the team, regularly evaluating and addressing performance issues. Promote a positive and inclusive work environment that supports employee engagement and development. Financial Oversight: Develop and manage the companys budget, ensuring financial health and sustainability. Monitor financial performance, analyze key metrics, and make strategic adjustments as necessary. Report on the companys financial and operational performance to the founders and stakeholders. Business Development: Drive business growth through strategic partnerships, market expansion, and new product development. Build and maintain strong relationships with clients, partners, and stakeholders. Represent the company at industry events, conferences, and meetings. Qualifications and Experience: Bachelors degree in Business Administration, Management, Finance, or a related field. An MBA or equivalent advanced degree is preferred. A minimum of 10-15 years of experience in consulting or a Big 4 firm, with at least 5 years in a senior leadership role. Proven experience in running and scaling organizations. Strong track record of driving business growth and achieving financial targets. Excellent leadership, communication, and interpersonal skills. Ability to build and manage high-performing teams. Strong analytical and strategic thinking abilities. High level of integrity, professionalism, and accountability. Skills and Competencies: Strategic vision and leadership. Exceptional organizational and management skills. Financial acumen and budget management. Strong decision-making and problem-solving abilities. Ability to work under pressure and adapt to changing circumstances. Proficiency in business software and technology.

About the job The objective of this role is to facilitate the use of best practices with the latest technologies in the hospital to achieve optimum service satisfaction from both internal/external customers. Position Summary: Key Responsibilities Developing and implementing standardized processes for administration. Monitoring allocation of rooms/beds and their utilization. Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline. Developing and implementing policy and process manuals for administrative procedures. Handling media and preparation of media reports. Overseeing deployment of biomedical engineering equipments. Creating a strong and empowered team at the hospitals to manage patient care. Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions. Overseeing the day-to-day operations of all departments. Ensuring hospitals operate efficiently and provide adequate medical care to patients. Ensuring adequate and responsive fire-fighting and security arrangements. Key Performance Indicators Ensuring patient satisfaction levels. Overseeing bed occupancy and effective utilization. Enhancing operational efficiency. Monitoring internal customer satisfaction levels. Ensuring compliance to quality systems. Ensuring adherence to Standards Operating Procedures. Qualification and Experience MHM / MBBS Ability to handle a team of functional and technical professionals 12-20 years of relevant experience in hospital administration. Project management and evaluation experience. Communication skills Observational, critical thinking and design thinking skills Teamwork and people skills Ability to take initiative Ability to deal with emotionally charged and difficult situations

Job Title: Operations Manager Location: Kolkata , West Bengal Department: Operations Reports to: Senior Operations Manager Employment Type: Full-Time FLEET INDUSTRY EXPERINCE MANADATORY IMMIDIATE JOINER PREFERABLE Job Summary : The Operations Manager is responsible for overseeing the daily operations of the company, ensuring efficient processes, and managing resources to meet business goals. This role requires a strategic thinker with excellent leadership, organizational, and problem-solving skills to drive operational efficiency and effectiveness. Key Responsibilities: Operational Efficiency: Develop and implement operational strategies that align with business goals. Oversee and improve workflows, systems, and processes to maximize efficiency. Identify areas for cost reduction and efficiency improvements without compromising quality. Team Leadership & Development: Lead, mentor, and manage the operations team, providing guidance and support. Ensure team members are adequately trained and equipped with the necessary tools and knowledge to perform their roles. Foster a positive work environment that encourages teamwork, innovation, and continuous improvement. Project Management: Oversee key projects and initiatives, ensuring they are delivered on time, within scope, and within budget. Collaborate with cross-functional teams to ensure smooth execution of operational projects. Quality Assurance: Ensure all operational activities comply with company standards, policies, and industry regulations. Monitor key performance indicators (KPIs) and implement corrective actions where necessary Fleet & Driver Management Implement policies and procedures related to fleet management. Oversee the day-to-day operations of the company's fleet of vehicles, ensuring that vehicles are available, maintained, and operating efficiently. Cost Reduction Management: Work with the finance department to prepare and manage the operations budget. Monitor and report on financial performance, ensuring operational activities stay within budget. Compliance & Risk Management: Ensure operations comply with legal, safety, and environmental standards. Identify potential risks and implement mitigation strategies. Required Qualifications: Education: Bachelors degree in Business Administration, Operations Management, or related field (Masters preferred). Experience: 5+ years of experience in operations management, preferably in the Ride Sharing Industry. Skills: Strong leadership and team management skills. Excellent communication, problem-solving, and decision-making abilities. Proficiency in using project management and ERP software. Ability to analyze data and use metrics to drive decision-making. Preferred Qualifications: Experience with Lean Six Sigma or other process improvement methodologies. Certification in operations management (e.g., APICS, PMP). Experience in managing large-scale projects or initiatives. Key Competencies: Strategic thinking and business acumen. Ability to multitask and manage multiple projects simultaneously. Strong attention to detail and organizational skills. Ability to work under pressure and meet tight deadlines.

Join us as a Client Support Specialist at Etech! As a Client Support Specialist, your main responsibility will be to listen attentively and troubleshoot issues effectively. You will strive to resolve issues during the initial contact to ensure first call resolution, and also focus on preventing future problems by educating clients and reviewing their accounts. It will be essential for you to oversee all issues until they are completely resolved, even if they are delegated to other teams. You will be required to provide engaging and timely telephone and email support to Consumer Clients, Sales, and other internal team members. Acting as the primary point of contact for consumers and sales team members, you will keep them updated on the status of open issues while actively working to troubleshoot and resolve them. Collaborative communication with the sales team to address consumer issues will be a crucial part of your role. Maintaining a thorough understanding of Autotrader's products and services, adhering to all policies, procedures, and guidelines, and developing internal systems knowledge will also be important aspects of your role as a Client Support Associate. You should be prepared to adapt to changing duties and responsibilities as the department and company evolve, and be willing to take on additional projects or assignments to help the department/company achieve its objectives and provide exceptional service to clients. Requirements: - High school diploma or 10+2 with 3 years of related experience; OR a graduate degree in any stream with 1 year of experience. - Proficiency in Microsoft Office, Outlook, and other Internet-based tools. - Strong understanding of business operations, including spreadsheets, trends, and data. - Flexibility in working hours. - Excellent oral and written communication skills. - Attention to detail. - Ability to multitask and navigate smoothly between various communication mediums. - Professional demeanor with a customer-centric approach. - Quick thinking in a fast-paced environment. - Experience working collaboratively in a team-focused environment. We Offer: - Transportation allowance - Canteen Subsidy - Night Shift allowance - Schedule Attendance Bonus - Health Insurance - Tuition Reimbursement - Incentive components - Work Life Balance Initiatives - Rewards & Recognition - Internal movement opportunities through IJP Don't miss the chance to be part of our journey! Apply now.,

As a Project Manager at Zinnia, you will play a crucial role in leading and driving automation and process enhancement initiatives across the business operations. Your exceptional project ownership, cross-functional coordination, and sharp understanding of delivering business impact through structured execution will be key to your success in this role. Your responsibilities will include leading end-to-end planning, execution, and delivery of automation-led projects, focusing on business transactions and workflow improvements. You will collaborate closely with Product, Ops, BA, and Engineering teams to ensure clarity, alignment, and timely execution of project goals. Coordinating requirements gathering, scope definition, resource planning, timelines, and stakeholder communication will be essential tasks in your day-to-day activities. Tracking issues, bugs, and bottlenecks to drive resolutions and ensure transparency through clear status updates will be crucial. You will also be responsible for ensuring all process documentation, SOPs, and post-deployment validations are in place while supporting change management and adoption across business teams. Maintaining project dashboards, risks/issues logs, and ensuring visibility to leadership will also be part of your responsibilities. To be successful in this role, you should have a Bachelor's/Master's Degree with 5-7 years of experience managing functional/operational/technical projects, preferably in BFSI, InsurTech, or process-oriented tech companies. A proven track record of leading automation, transformation, or operational efficiency programs is required. You should have a strong grasp of project management best practices (Agile/Waterfall/Hybrid) and be hands-on with tools like JIRA, Confluence, Excel/Sheets, and project tracking tools (e.g., Smartsheet, MS Project, Asana). Excellent communication, stakeholder management, and problem-solving skills are essential, along with being detail-oriented with the ability to juggle multiple moving parts. Experience working alongside BAs, QA teams, or familiarity with basic automation concepts will be beneficial. In return, you will have the opportunity to work with a leading technology platform that simplifies the experience of buying, selling, and administering insurance products, enabling more people to protect their financial futures. You will be part of a dynamic team that values boldness, teamwork, and delivering value. Join us at Zinnia and be a part of our success story!,