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Senior Officer Standard Chartered India

0.0 years

0 Lacs

pune, maharashtra, india

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Job Summary Strategy Responsible for monitoring operational & customer service related activities of the CPC. Ensure adherence to reporting schedules & escalate matters to superiors for advice To ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & Quality standards Assist Managers in monitoring all transactions to ensure obligations/payments duly met. Business To monitor the day-to-day processing & customer service activities related to CPC with the primary purpose of meeting service standards. To resolve customer queries/complaints, service related issues Monitoring all transactions to ensure obligations/payments duly met. Maintain data and s...

Posted 2 weeks ago

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