Business Development Executive (BDE)

Job Description

Job Title: Telesales Executive – Multilingual Location: Delhi, Okhla Phase-2 Department: Sales & Customer Support Reports to: Telesales Manager Job Summary: We are looking for an energetic Telesales Executive with strong multilingual communication skills to engage potential clients and promote our products/services. The ideal candidate will be fluent in multiple languages, possess excellent sales skills, and be able to efficiently convert leads into customers through outbound calls. Key Responsibilities: · Outbound Sales Calls: Make outbound calls to prospective customers, introducing and explaining our products/services in multiple languages to increase customer engagement. · Multilingual Communication: Effectively communicate and build rapport with clients in Tamil, Telegu, Kannada, and Malayalam to ensure a wider customer reach and personalized service. · Lead Conversion: Identify customer needs, address queries, and convert leads into sales by offering tailored solutions. · Follow-up: Conduct regular follow-ups with potential clients to maintain engagement and nurture leads. · Sales Targets : Meet and exceed daily/weekly/monthly sales targets and performance metrics. · Record Maintenance: Accurately document all sales activities, customer interactions, and follow-up schedules in the CRM system. · Product Knowledge : Maintain up-to-date knowledge of our products/services and industry trends to provide relevant information to customers. · Collaboration : Coordinate with the sales team to optimize outreach strategies and share customer feedback for continuous improvement. Qualifications: - Education: Bachelor’s degree in any field - Experience: Minimum of 1-2 years of experience in telesales or customer service. - Languages: Fluency in Tamil, Telegu, Kannada, Malayalam - Skills: Strong verbal communication, negotiation, and persuasion skills; ability to handle rejection and maintain a positive attitude; proficiency in MS Office and CRM systems Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person