Business Analyst

Role Purpose

data analysis, automation, reporting and operational insights

Key Responsibilities

• Analyse

  manpower, attendance, overtime, vacancies, productive hours, deployment and productivity

  data across client accounts.
• Support WFM reviews by identifying trends, exceptions, data gaps and improvement opportunities.
• Build and maintain

  Power BI dashboards

  for WFM, productivity and benefit tracking.
• Use

  Python and Excel

  for data cleaning, validation, analysis and automation of recurring reports.
• Support cleaning productivity calculations, including

  OneCost

  , manpower requirements and Productivity Index (PI).
• Review data quality and reconcile inconsistencies across operational data sources.
• Work with Operations and account teams to validate findings and convert analysis into actionable improvements.
• Track initiatives from

  baseline opportunity implementation benefit realization

  .
• Prepare clear management reports highlighting performance, risks, actions and benefits.

Candidate Profile

• 3-4 years experience

  in Business Analytics, WFM, Operations Analytics or similar roles.
• Graduate in

  Engineering, Statistics, Mathematics, Economics, Computer Science or Business Analytics

  .
• Strong

  Excel and Power BI

  skills.
• Working knowledge of

  Python

  , particularly for data analysis and automation; SQL exposure desirable.
• Strong numerical and problem-solving ability with attention to

  data accuracy and detail

  .
• Comfortable working directly with business and operational teams.

facility management or manpower-intensive operations