Job Summary: The Collection and Recovery Executive is responsible for effectively managing and executing debt collection efforts in collaboration with the Accounts, Credit, and Legal departments. This role involves developing and implementing debt collection strategies, negotiating with debtors, conducting research to locate defaulters, maintaining records, and initiating legal actions when necessary. Key Responsibilities: 1. Collaboration: Collaborate closely with the Accounts, Credit, and Legal departments to coordinate and enhance debt collection efforts. 2. Strategy Development: Develop and implement effective debt collection strategies and plans to maximize recovery rates while maintaining a customer-centric approach. 3. Communication: Contact debtors via telephone to initiate and negotiate debt recovery, discussing repayment options and terms. 4. Research: Conduct thorough research using publicly available databases, including Credit Bureau information, background checks, and loan documents, to track down defaulting customers. 5. Payment Negotiation: Work with debtors to prevent repeated payment delinquency by negotiating manageable debt repayment plans and settlement agreements. 6. Settlements: Negotiate settlements with debtors to secure payment on a specific percentage of the debt owed. 7. Record Keeping: Maintain meticulous hard copy and electronic records of all communications, payment plans agreed to, and amounts paid by debtors. 8. Reporting: Send regular statements of delinquencies and satisfied debts to the Credit Bureau, and ensure accurate record purging when debts are satisfied. 9. Legal Action: Initiate legal and repossession proceedings as a last resort if debt recovery efforts fail to yield results, ensuring compliance with all applicable laws and regulations. Qualifications: - Bachelor's degree in Finance, Business, or a related field (preferred). - DRA Certified Will be Prefered- Previous experience in debt collection and recovery is highly desirable. - Strong negotiation and communication skills. - Knowledge of relevant laws and regulations governing debt collection. - Excellent attention to detail and organizational skills. - Proficiency in using collection software and database tools. - Ability to work independently and collaboratively in a team environment. - Ethical and professional conduct when dealing with debtors.

Job Title: field ExecutiveCompany Type: Fintech startupLocation: Siliguri & DurgapurSalary: As per industry standardsEmployment Type: Permanent / Full-time (Work from Office)Experience Required - 2-4 yearsJob Description 1. Field Visits and Reporting- Conduct a minimum of 3 visits per day as per requirements.- Ensure timely reporting to the office daily.- Seek manager's approval for any modifications in field timings or schedules.2. Address Verification- Verify addresses of expected customers provided by the sanctioned team to confirm accuracy.- Visit customers' homes or offices to validate information.3. Payment Reminders and Documentation- Visit customers' premises to remind them about pending loan payments to the company.- Share payment reminders and collect necessary documentation if required.4. Reporting and Documentation- Submit daily visit reports to the reporting manager.- Document all verified addresses and recovery reminders for internal records.5. Compliance and Record Keeping- Ensure compliance with company policies and regulations during field visits.- Maintain accurate records and documentation related to address verification and recovery reminders.6. Customer Relationship Management- Build positive relationships with customers during visits.- Address any queries or concerns raised by customers professionally and promptly.7. Feedback and Process Improvement- Provide feedback to management regarding the effectiveness of verification and reminder processes.- Suggest improvements or changes based on field observations and customer interactions.8. Timely Completion of Tasks- Follow designated work timings, including returning to the office before 6 PM unless specified by the manager.- Ensure timely completion of assigned tasks and activities within stipulated deadlines.9. Accuracy and Issue Reporting- Maintain high standards of accuracy and thoroughness in address verification and reminder communications.- Report any discrepancies or issues encountered during field visits promptly to the concerned department.Role & responsibilities Preferred candidate profile Bachelor's degree in any stream- Proven experience as a Business Development Executive or similar role.- Ability to work independently and meet targets.- Strong attention to detail and organizational skills.- Knowledge of CRM software and MS Office suite.- Valid driver's license and willingness to travel extensively.- Ability to adapt to changing priorities and work under pressure.- Should have own vehicle Perks and benefits Medical InsurancePfTravelling Allowances