Build Control Analyst

- **Role Overview:** As an Incident Management Specialist, you will be responsible for handling ServiceNow requests for application onboarding, password requests, build and deployment requests, data updates, and configuration changes. You will also be required to maintain up-to-date documentation of systems, procedures, and incidents, validate scripts on Test and Production systems, and suggest improvements to enhance efficiency and reduce production costs. Additionally, your role will involve working on shifts on a rotation basis and utilizing your technical skills in production systems, software troubleshooting, and diagnostic tools. - **Key Responsibilities:** - Handle ServiceNow requests for application onboarding, password requests, build and deployment requests, data updates, and configuration changes. - Maintain up-to-date documentation of systems, procedures, and incidents. - Validate scripts on Test and Production systems to ensure smooth operations. - Suggest improvements to enhance efficiency and reduce production costs. - Willingness to work on shifts on a rotation basis. - Utilize technical skills in production systems, software troubleshooting, and diagnostic tools. - Analyze metrics and logs to identify issues caused by releases. - **Qualifications Required:** - Proficiency in SQL Server and Microsoft Azure. - Experience in Build and Release Management. (Note: Additional details about the company were not provided in the job description.),