2 Budgetary Oversight Jobs

Position Summary The Cluster Manager is accountable for the overall performance, resident experience, and operational integrity of all senior living communities within an assigned region. This role provides strategic direction, people leadership, and operational oversight, ensuring that each community delivers consistent, high-quality, and values-driven services in alignment with the Lifebridge brand promise of joyful, safe, and dignified ageing . Reporting Lines In this position, you will report to the General Manager-Operations or the Executive nominated by the Management. The company reserves the right to revise your reporting structure or responsibilities in line with evolving organizational needs. Key Responsibilities 1. Cluster Operations Leadership Ensure smooth day-to-day functioning of all assigned communities through structured oversight of Resident Managers. Standardize and reinforce implementation of SOPs across Food & Beverage, wellness, maintenance, safety, and resident engagement functions. Conduct scheduled audits, walkthroughs, and reviews to maintain service quality and operational compliance. 2. People Leadership & Team Development Lead and mentor Resident Managers and ensure strong second-line leadership. Drive recruitment, onboarding, training, and succession planning for all key operational roles. Foster a collaborative, empathetic, and accountable work culture across communities. Monitor performance metrics and support underperforming units with coaching and corrective plans. 3. Resident & Family Experience Ensure consistent delivery of warm, respectful, and responsive care to all residents. Guide teams in implementing meaningful engagement programs and grievance redressal systems. Personally engage in resident forums and act as the escalation point for critical concerns. 4. Financial & Budgetary Oversight Monitor and guide the financial health of each community, ensuring responsible cost management and profitability. Review and approve annual budgets, manage expense lines, and track revenue growth. Support Resident Managers in achieving cluster-level financial targets. 5. Compliance, Safety & Facility Management Ensure all communities maintain full compliance with statutory, regulatory, and organizational policies. Oversee safety protocols, AMC schedules, license renewals, fire drills, and health inspections. Proactively identify and mitigate risks related to infrastructure, health, or legal obligations. 6. Strategy & Reporting Provide actionable insights on cluster performance, resident trends, and operational risks to the senior leadership team. Lead regular reviews with Resident Managers and contribute to strategic planning discussions. Identify and drive initiatives for growth, quality improvement, and service innovation. 7. Brand & Culture Stewardship Serve as a visible and values-driven ambassador of Lifebridge Group in all resident, partner, and community interactions. Embed Lifebridges values of Compassion, Integrity, Professionalism and Excellence into day-to-day operations. Ensure that every community reflects the brand promise of safe, joyful, and dignified ageing. Work Complexities Balancing strategic focus with operational agility across multiple geographies Handling emergencies, staffing gaps, or escalated resident concerns under pressure Managing large, diverse teams with a mix of skill sets and emotional demands Navigating complex stakeholder expectations while protecting the resident-first ethos Ensuring financial discipline alongside superior service delivery Graduate/Postgraduate in Hospitality, Healthcare, Operations, or related discipline Additional certifications in senior care, facilities, or healthcare leadership preferred Professional Experience 10+ years in operations leadership, preferably in senior living, healthcare, hospitality, or facility management Proven experience in managing multi-site or cluster-based portfolios Strong understanding of compliance, resident care models, and financial acumen Fluency in English (spoken and written); local language proficiency is a plus Proficiency in MS Office and experience working with dashboards or ERP systems

The Operational Head at Aspire The Future is responsible for leading and optimizing the organization's overall operational efficiency, strategic execution, and business expansion. This role requires strong leadership, strategic planning, and process improvement to ensure seamless operations, high-quality service delivery, and continuous growth. You will be responsible for developing and implementing operational strategies aligned with the company's vision and growth objectives. This includes identifying key areas for business expansion and process optimization, as well as overseeing short-term and long-term business planning to enhance operational efficiency. Your role will also involve ensuring smooth day-to-day operations across all branches and departments. You will develop and enforce standard operating procedures (SOPs) for efficiency and compliance, monitor operational performance metrics, and implement improvement strategies. Additionally, optimizing resource allocation to maximize productivity and cost-effectiveness will be a key focus. Identifying new market opportunities and strategic partnerships to drive business growth will be another aspect of your responsibilities. You will oversee the expansion of services and ensure market competitiveness, collaborating with stakeholders to enhance brand presence and industry positioning. As the Operational Head, you will lead, mentor, and manage cross-functional teams to achieve business objectives. Fostering a culture of excellence, accountability, and continuous improvement will be crucial. Conducting performance evaluations and implementing employee development programs are also part of your role. Ensuring all operations comply with legal, regulatory, and company standards, as well as identifying and mitigating operational risks to safeguard the organization's reputation and efficiency, are essential responsibilities. You will implement and oversee quality assurance measures to maintain high standards. Managing budgets and financial planning to optimize operational costs, analyzing financial reports, and making data-driven decisions for sustainable growth will also fall under your purview. Ensuring profitability and operational efficiency across all branches is a key aspect of the role. This is a Full-time, Permanent position with a work schedule of Day shift and Morning shift, and the work location is In person.,