Job Description Designation: Accounts Executive Qualification:Graduate / Tally Knowledge Must Experience:1 to 2 Years Only Male Candidates Apply Job Descriptions: Very Strong Knowledge of Accounting concepts and processes, General Ledger – Journal entries, month end close & Reporting Preparation & Review of Prepayment/Accruals/Inter-company/ Fixed Assets Journals Execute Inter-company Settlements to clear Inter-company balances and report on unsettled balances for statutory reporting Handle time critical reporting activities and ensure high level of accuracy TDS Knowledge, GST Knowledge, Customer Outstanding Follow-up calling Must have good knowledge of Tally ERP9 Experience must be from trading/Automobile industry Good Interpersonal skill Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person

Job description Designation : MIS Executive Experience : 3- 5 years Gender : Male / Female Job Location : Baner, Pune Skills required : 1. Advance excel : Pivote, Vlookup, Hlookup, Google sheet 2. Good typing speed Job role : 1. Daily MIS updation 2. Job card entry 3. Coordination with Service team and daily updated tracker sheet 4. End of the day share reports to all stakeholders 5. Looking immediate joiner Interested candidate can share resume by indeed or can whats app on 9011041123 Contact person : Sushant Jagdale Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Pune, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred)

JOB DESCRIPTION : Freshers and Graduates with 1 - 3 years experience in automotive/ tech retail. Need to be an automobile/tech enthusiast, and have the passion to learn more about automobiles and what’s happening in the automotive/tech world. Must have a valid Two-wheeler license Good communication skills in English (verbal) is a base requirement and any other regional language will be a definite plus Knowing the local language is a plus And most importantly, you need to have a way with people - charm and enthusiasm will take you a long way in this role. Assist walk-in customers at Ather Retail Space and ensure best customer experience. Demystify the Ather 450 X scooters, Charging solutions and the ownership model by giving detailed product demos and test-ride. Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process from pre-order/ booking to delivery Support dealer revenue objectives by ensuring that monthly sales targets are met. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Compensation Package: Commission pay Performance bonus Schedule: Day shift Monday to Friday Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Sales: 1 year (Preferred) Language: English, marathi, Hindi (Preferred) Work Location: In person Speak with the employer +91 8799909708

Job Summary: As a Body shop Technician, you are the specialist for work on vehicle bodies and interiors. Thanks to your experience, you are familiar with all repair and maintenance operations that directly affect the body. You perform simple straightening, separation, and joining work on accident vehicles and repair damage to the windows. After consultation with the paint shop, you prepare surfaces for painting and then implement comprehensive corrosion protection and preservation measures after painting. You follow the manufacturer's specifications, accident prevention regulations, statutory provisions, as well as warranty and goodwill regulations in all your work. Your key responsibilities are: Performing damage diagnoses on accident vehicles. Performing repair work on body parts Determining the scope of required replacement parts and arranging an order in cooperation with group leaders / Specialists / Foreman. Checking the functional reliability of the main components and systems under dynamic test conditions. Checking that adjustments and gaps are within the specified dimensions. Carrying out function and quality checks to ensure the sustainability of the repair. Performing a final inspection of the repaired vehicle as regards degree of fulfillment of the repairs, roadworthiness and functional reliability. Accident prevention regulations are known and consistently applied in daily work. Using current service literature on electronic media in order to generate diagnoses. In cooperation with the workshop management, initiating orders for special tools for the diagnosis and repair of body specific systems. Qualification & Experience: · An ITI trade – Sheet Metal / Welder · Minimum 5 years’ experience as a body shop technician in a premium segment brand. Skills Social and interpersonal competence · Your conduct with internal and external contacts is reliable and trustworthy, as well as partner-oriented. · You regard yourself as a representative of the company and the Mercedes-Benz brand. · You think and act in a service-oriented manner. · You are able to work with appropriate service literature. Specialist competence · You are familiar with the vehicle structure, function, and diagnosis of vehicle body structures. · You know how and when to use special tools. · You are familiar with modern body diagnosis and straightening tools. · You can operate simple vehicle systems and special equipment. · You are familiar with the body-specific test and adjustment operations or rapidly become familiarized with these. · You possess knowledge of modern separation and joining methods, as well as the tools required for this. · You are familiar with accident prevention regulations and consistently observe them. · You possess knowledge of body materials, particularly new materials, as well as corrosion prevention measures. · You can perform simple and complex repairs under the supervision of body and paint shop Foreman. · You can install and remove equipment and detachable components. Diagnosis competence You possess knowledge on how to diagnose damage in accident bodies. IT competence · You possess good knowledge of the current After-Sales IT tools and are able to use these (e.g. DMS, time recording systems, WIS, ASRA, TIPS, Star Diagnosis, EPC). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Title Service Advisor- Body & Paint Job Summary: As a Body shop Service Advisor, you are the professional “manager” of the entire Customer oriented Body and Paint shop service process. You set the standards for Customer support. You see every contact with the Customers as a professional challenge and feel responsible for the Customer problems until they have been resolved. Customer appreciates you as a Body and Paint shop Service Advisor, because you are competent and trustworthy and treat them with respect and like a partner. Even during conflicts, you always value the Customer. Your colleagues in the body shop appreciate your technical skills mean you speak the same language. In doing so, you are a competent interface between the Customer and the body and paint shop and make a substantial contribution towards the economic success of the entire field of After Sales. Your key responsibilities are: You interact with customers during reception. Documenting the Customer’s problem/symptoms in a body paint shop order and defining the scope and type of work. Defining and explaining time and costs to be expected or firmly establishing the time and costs necessary with the help of Audatex. Coordinating the scope of services for repair and maintenance with the Customer / Insurance Surveyor and obtaining their approval. You exhibit maximum transparency through video call with customer to show parts to be replaced and vehicle status in workshop. Checking who is covering the costs (obligations) and assigning them accordingly. Transparent documentation for the Customer of all the open work that has been performed and all the required parts. You confirm the readiness of car after visual inspection and inform customer about delivery time. Taking a test drive after the repairs, if required or as requested by the customer. You perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback. You call customers after 3 days of vehicle delivery to know the post service feedback. You have thorough knowledge of systems like eDealer, Digital Service Drive and Xentry Portal. Qualification & Experience: Batchers Degree in Automotive / Mechanical Engineering. 5-6 years of experience in Luxury automobile retail market. Certified Service Advisor training Skills Social and interpersonal competence You are extremely loyal to company and brand. As a result you come across as trustworthy and responsible. You show a lot of initiative. You are persuasive and are able to make decisions on your own. You professionally implement all Mercedes-Benz specifications on customer oriented conduct. You are willing to make compromises, but can also openly address and constructively solve conflicts with customers and colleagues. You are good listener and are empathetic towards customer concerns, requirements and willing to understand customer’s problem. You are Capable of capturing revenue opportunities through identification of additional work, value added services, up-selling of service products with conviction. You are team player and capable of liaising with workshop staff for getting the work done in desired timeline. You are honest with customers and offer them solutions that take time and costs into account. You actively approach customers, thus showing excellent communication skills. Method and process competence You are good at planning and organizing. In doing so, you show a high level of skills in processes and systems. You are aware of standard processes of receiving accident vehicles, insurance claim and body-paint repairs. Technical competence You are technically qualified to carry out basic checks, diagnosis in vehicle and offer a consultation to customers. You are capable of assessing damages and giving a preliminary time and cost estimation to customers. You have a complete knowledge of body and paint repair processes. You are a critical reviewer of work done as per the requirements of customer to meet customer expectations. Interested candidate can share resume by indeed or can whats app on 9011041123 Contact person : Sushant Jagdale- HR Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Summary: As a certified service advisor you are the face of dealership and play a crucial role in defining customer service experience. You are responsible for generating revenue for dealership by offering right services as per the requirement and ensure the customer satisfaction by fulfillment of their requirements. You act as best consultant for customers’service needs. Your key responsibilities are: · You study service history of the appointed customer and prepare yourself to attend the customer one day prior. · You interact with customers during reception and perform active reception as per the check sheet, record customers’ verbatim and perform preliminary diagnosis in case of specific problem mentioned by customer. · You advise customers for suitable service product and required jobs to be done as per the customers’ need. · You share the cost and time estimate with customers against the requirements given by customers and take approval against the same. · You translate the customer requirement in technical instructions with quick test and environment data collected during reception with the help of Quality Inspector. · You exhibit maximum transparency through video call interaction with customers during pre-reception, reception, in –repairs and pre-delivery. · You keep on updating the vehicle status to customers during service. · You follow up with the workshop for completion of job as per promised time. · You confirm the readiness of car after visual inspection and inform customer about delivery time. · Taking a test drive after the repairs, if required or as requested by the customer. · You perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback. · You call customers after 3 days of vehicle delivery to know the post service feedback. · You have thorough knowledge of systems like eDealer, Digital Service Drive and Xentry Portal. Qualification & Experience: · Batchers Degree in Automotive / Mechanical Engineering. · 5-6 years of experience in Luxury automobile retail market. · Certified Service Advisor training Skills Social and interpersonal competence · You are extremely loyal to company and brand. As a result you come across as trustworthy and responsible. · You show a lot of initiative. You are persuasive and are able to make decisions on your own. · You professionally implement all Mercedes-Benz specifications on customer oriented conduct. · You are willing to make compromises, but can also openly address and constructively solve conflicts with customers and colleagues. · You are good listener and are empathetic towards customer concerns, requirements and willing to understand customer’s problem. · You are Capable of capturing revenue opportunities through identification of additional work, value added services, up-selling of service products with conviction. · You are team player and capable of liaising with workshop staff for getting the work done in desired timeline. · You are honest with customers and offer them solutions that take time and costs into account. · You actively approach customers, thus showing excellent communication skills. Method and process competence · You are good at planning and organizing. In doing so, you show a high level of skills in processes and systems. · You are aware of standard processes of reception, handover and follow-up to ensure customer satisfaction. Technical competence · You are technically qualified to carry out basic checks, diagnosis in vehicle and offer a consultation to customers. · You are capable of transforming customer requirements into technical instructions for internal communication. · You are a critical reviewer of work done as per the requirements of customer to meet customer expectations. Interested candidate can share resume by indeed or can whats app on 9011041123 Contact Person : Sushant Jagdale - HR Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job description Job description Designation : MIS Executive Experience : 3- 5 years Gender : Male / Female Job Location : Baner, Pune Skills required : 1. Advance excel : Pivote, Vlookup, Hlookup, Google sheet 2. Good typing speed Job role : 1. Daily MIS updation 2. Job card entry 3. Coordination with Service team and daily updated tracker sheet 4. End of the day share reports to all stakeholders 5. Looking immediate joiner Interested candidate can share resume by indeed or can whats app on 8799909708 Contact person : Prachi Tiverekar Job Type: Full-time Salary: ₹15,000.00 - ₹18,000.00 per month Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Baner, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred)

JD for Sales Executive / P roduct Specialist (Ather Electric Vehicle Showroom) Requirements Graduate in Science/Engineering would be ideal but we are happy to overlook this if you are confident in your know-how of technology. Freshers and Graduates with 1 - 3 years experience in automotive/ tech retail Need to be an automobile/tech enthusiast, and have the passion to learn more about automobiles and what’s happening in the automotive/tech world Must have a valid Two-wheeler license Good communication skills in English (verbal) is a base requirement and any other regional language will be a definite plus Knowing the local language is a plus And most importantly, you need to have a way with people - charm and enthusiasm will take you a long way in this role. Primary Roles Assist walk-in customers at Ather Retail Space and ensure best customer experience. Demystify the Ather 450 X scooters, Charging solutions and the ownership model by giving detailed product demos and test-rides Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process from pre-order/ booking to delivery Support dealer revenue objectives by ensuring that monthly sales targets are met Ensure a seamless delivery experience to Ather customers Perform high-quality, professional and knowledgeable presentation and demonstration of Ather vehicles Executing marketing events to drive more sales while maintaining superior customer experience Responsibilities Assist walk-in customers to help guide them in their vehicle purchase, while asking the right questions and listening carefully to ensure best customer experience. Explain the ownership models in detail and act as a consultant to help the customer make the right buying decision Proactively consult and guide customers to the appropriate next step in the sales process, test ride, vehicle pre-order, finance and lease options, delivery and handover to service. Promote any Ather merchandise and accessories available for customer purchase; explain in detail product features and benefits. Use outstanding communication and listening skills to ensure payment options meet your customer’s expectations; close the deal. Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments. Assist in maintenance of inventory display to keep the customer experience as smooth as possible. Ensure time management, opening/ closing SOP's are followed at Ather Experience Centre Deliver vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork. Additionally: Supporting the sales ops team at the dealership to complete their tasks by being the single POC to the customer Ensure excellent process hygiene while using DMS or when handling paperwork and support dependent teams Test Ride vehicle management New Vehicle Delivery Management Ensure smooth execution of all marketing events Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chinchwad, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Role : Driver Job Location : Baner Company : Mercedes- Benz dealership Salary : 18000/- + incentive + OT Job Role : 1. Mercedes car driver 2. Accidental management 3. Test drive 4. Car demo interested candidate may apply by indeed or share resume on 8799909708 Contact person : Prachi Tiverekar Job Types: Full-time, Commission Salary: 18000/- Gross permonth Job Type: Full-time Pay: Up to ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Ability to commute/relocate: Baner, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Secondary(10th Pass) (Preferred) Experience: total work: 5 years (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person

Job Description : Customer Care Executive Service Experience : 2 Years Gender : Only Female Job location : Baner Pune Salary : 20k to 25k Job Role : 1. Customer follow up 2. Data updating 3. Car appointment calling, feedback calling 4. You are responsible for bringing and retaining the After-Sales business with dealership. You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. You provide the customer with primary information and solutions on product and services to meet his needs and desires. Being the first point of contact for the customer, you have to represent Mercedes Benz brand effectively and positively. Your key responsibilities are: · All Workshop Customers data to be maintained with correct and latest account details (Contact no. contact person name, e-mail ids, bill to account, etc.). · Accepted appointments to be informed to respective service advisors, Service Manager and Parts department. · Making a prior call for reconfirmation of appointments. · Customers arrived at reception to be greeted and introduce to respective service advisors in case all service advisors are busy. · Vehicles which have not visited from last two years to be extracted from eDealer and inform to the Service Manager. · Instant feedback analysis to be done. · Service follow-up analysis to be done. · Service Products follow-up analysis to be done. · Root cause analysis of feedbacks to be given to Service Manager. · 7th day follow up call to be made. · Positive and negative feedback with analysis to be given to Service Manager. · Register customer complaint in eDealer. · Use the complaint source as walk in, emails, letters referred by MB India, SFU etc. · Root cause analysis of customer complaint. · Reminder of first free inspection and Maintenance Services based on the data available in eDealer PRM module. · Promotion of company’s activities in relation to service, parts and car sales campaign Skills Communication Skills · You have excellent communication skills with a professional English accent. · You are aware of basic calling etiquettes and have right attitude to provide required information/help to customers · You listen carefully, and can identify the underline meaning and real demands. · You talk clearly in the language that the customer will understand and avoids using jargons. Interpersonal & Social competence · You are able to relate to the customer’s needs and options. · You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance. · You have high self-esteem, and you are controlled and focused even in stressful situations. And you can handle conflicts and resolve it amicably. · You remain calm and factual and are guided by a win-win solution. · You See feedback as an opportunity to improve and opens channels for feedback. You also provide feedback which is objective and constructive in nature. · You build a relationship with the customer that is based on honesty, mutual respect, confidence and mutual trust. · You are a good team player and always support and motivate your colleagues. Method & process competence · You understand the customer life cycle management and related functionalities in DMS. · You keep a continuous update of customer data and record the same. · You are aware of calling script and follow it religiously for effective calling. · You keep a track of calling activities and complete it on time for better results. · You keep a track of lost customers and put the efforts to bring them back to dealership. · You promote the service product, campaigns through various modes like SMS, email and proactive calling. · You work according to the MB service processes and standards. Specialist competence · You Understand and are aware of business management co-relation, e.g. Customer satisfaction, root cause analysis, you are responsible to a large extent for CSI. · You are an expert in implementing Customer Relationship Strategy. · You are an important point of contact, and are a facilitator between the needs of the customer and the company. · You take care of the customer relationship in every stage of the ownership, supported through Marketing and Service Programs. · Contributes to the critical interaction and dialogue after the vehicle has been purchased, builds up confidence, trust and loyalty with the Customer. · You have brief knowledge of the Mercedes-Benz vehicles, dealer policies and service products Interested candidate can share resume by indeed or can whats app on 8799909708 Contact Person : Prachi Tiverekar- HR Job Type: Full-time Salary: ₹20,000.00 - ₹25,000.00 per month Speak with the employer +91 8799909708 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Baner, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 2 years (Preferred) Call Center Occupations: 2 years (Preferred)

Job description Job description Designation : MIS Executive Experience : 1-2 years Gender : *Only Male* Job Location : Baner, Pune Skills required : 1. Advance excel : Pivot Table, Vlookup, Hlookup, Google sheet 2. Good typing speed Job role : 1. Daily MIS updating 2. Job card entry 3. Coordination with Service team and daily updated tracker sheet 4. End of the day share reports to all stakeholders 5. Looking immediate joiner Interested candidate can share resume by indeed or can whats app on 8799909708 Contact person : Prachi Tiverekar Job Type: Full-time Salary: ₹20,000.00 - ₹22,000.00 per month Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person

Only female employee Job Profile:- Customer Relationship Executive Basics: Any Bachelors Experience (type of) : 1-2 years experience as front office executive or Customer relationship executive. Specialized Knowledge: Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic situation, sensitive to customer needs, customer centric attitude, ability to grasp basic product knowledge and capable to address basic queries about the product / scheme / activities. Job Responsibility:- Collect database* of suspects / sales manager Follow-up with the customers / Sales team/ Manager At least 60-80 tele-out/day to be done Prepare daily, weekly and monthly tele-in report and share the same with management Reminder's to the customer. Contact Details:- 8799909708 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job Summary As a Dealer In-house Trainer you are fully responsible for planning, organizing and increasing the efficiency of training programs or training activities within the dealership. In addition to this you are responsible to enhance knowledge levels, skill levels and overall quality capabilities of dealer After Sales manpower. You ensure the smooth startup of newly recruited staff. You also ensure that in-house training system and processes are well implemented at the dealerships. In this function, you are one point contact for SABA and all other training related activities. Qualification You are a diploma holder and possess minimum MT/ST qualification. You are reliable, trustworthy, friendly, and open with your trainees and can motivate them to carry out their jobs effectively. Training Initial training in Mercedes-Benz-specific maintenance operations, workshop systems and processes, and diagnosis systems Trained and certified trainer in a motor vehicle service profession or proof of comparable competencies Training in soft skills, learning principles, training methods and training media Annual participation in product training courses by Mercedes- Benz as a part of the market launch of new vehicles Experience  Five years of experience in workshop Competencies Social and interpersonal competence You have excellent communication and interpersonal skills and are able to express yourself in terms of language You focus on the needs and concerns of After Sales staff and always attempt to plan training programs accordingly You are always willing to learn new things You possess good team building skills. You recognize your influence as a trainer and are able to motivate your team members or After Sales staff to perform better. Method and process competence You are familiar with the necessary processes and contact-persons for all relevant departments and MB India training center. You can use all the workshop management systems (e.g. WIS, ASRA, and EPC) in a targeted manner. You can use all the workshop information systems (z. B. TIPS, News, Star Diagnosis, WIS etc.) You have a thorough knowledge of the Mercedes-Benz workshop processes, products, services and can provide arguments for them. IT Competence You have solid, general PC skills and knowledge of Office appliances (e-mail programs, e.g. Lotus Notes, MS Office, the Internet, e-business, intranet, etc.). You independently administer You have a sound knowledge of current After-Sales IT tools and are able to use these (e.g. WIS, ASRA, TIPS, Star Diagnosis, and EPC). Tasks Planning training programs Initiating training need/gap analysis with the help of MB India – (SAT results) Recording individual training need/gap Acting as a one point contact between MB India and dealership on training and manpower developments Performing training need analysis (TNA) and identify the gap vis-à-vis product knowledge, Aftersales process and technical skills Decision regarding in house training schedule, date, time & place etc. Executing training programs Conducting training for all technicians Using After Sales Training Material provided by MB India through CBTs, TtT Programs Conducting training on following topics. Ø MB Induction Training Ø Basic MT Level Training Ø Basic Electrical Training Ø Pre-Delivery Inspection Ø WIS, EPC & Star Diagnosis Ø ASRA for service advisor Ø Driver/chauffer product Training Ø New Model Launch/Product feature training Monitoring  Ensuring that training provided by MB India to the Aftersales staff supports the aims and objectives of the dealership by monitoring the Pre Test and Post Test scores and improvement percentage Evaluation Designing, conducting & performing timely evaluations after the training has been imparted. Interpret the evaluation data according to predefine norms and plan accordingly. Performing other training related activities Coordination for registration in SABA To confirm whether the trainees coming to MB India for training have met the necessary prerequisites Liaison with MB India after Sales Training Coordination with MB India After Sales Training team on training needs and requirements Participation in the Induction Programs conducted by MB India After Sales Training Team Getting updated information on Products and Processes in terms of Training Content from MB India After Sales Training Ensuring implementation of certification program with regular coordination with MB India Nominating Required After Sales staff for training and other timely reporting through SABA Training MIS Timely Report of Monthly MIS of Dealer After sales staff and sending the monthly report to MB India. Manpower required-Onboard-Trained status Weekly Training conducted Report Month-wise Training Report Maintaining records of each training program done and the evaluations completed in a separate file Interested candidate can share resume by indeed or can whats app on 9011041123 Contact Person : Sushant - HR Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Work Location: In person Expected Start Date: 01/08/2025

Job Designation : Insurance Executive Experience : 2- 3 years Skills Required : Excellent communication, computer knowledge Job Role : 1. Customer calling 2. Car Insurance renewal 3. Quatation prepration 4. Lead generation & conversion 5. Data updation / daily report generation Interested candidate can share resume by indeed or can whats app on 8799909708 Contact person Name : Prachi Tiverekar - HR Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off

Job Designation: Insurance Executive Experience: 2- 3 years Skills Required: Excellent communication, computer knowledge Job Role: 1. Customer calling 2. Car Insurance renewal 3. Quotation preparation 4. Lead generation & conversion 5. Data updation / daily report generation Interested candidate can share resume by indeed or can WhatsApp on 8799909708 Contact person Name: Prachi Tivrekar- HR Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off

Job Profile – Service Receptionist Job Summary : As a service receptionist, you represent the company and are the first, central contact person for all visitors and customers in the operation. You receive them with esteem and personally arrange contact with the responsible customer support departments. You are the part of the service team and therefore share responsibility for providing adequate service. You enjoy direct contact with customers and show enthusiasm for the brand and its products. You additionally act as the telephone switchboard interface, where you accept queries, orders and service-relevant information, in order to forward these to specific recipients. Your key responsibilities are: Recording and documentation of customer data with the support of operation-dependent lists or databases. Maintenance of a friendly atmosphere and ensuring orderliness and cleanliness in the reception areas. Representation of the operation on the telephone by accepting, conducting and, if necessary, forwarding telephone calls (switchboard) and agreeing to return telephone calls for employees who are not currently available. Independent welcoming and addressing of all customers and visitors, and ensuring that they are looked after throughout their visit. Support in the provision of advice, the sales of accessories not requiring assembly and accessories within the service reception and showroom area. Reading of customer’s wishes, arranging appointments, forwarding customers to the required colleagues, and offering alternative, substitute services. Reception of unannounced customers according to the standards. Looking after customers in the event of waiting times. Providing support for or carrying out service fallow up calls. Qualifications Diploma or Graduate from any faculty. You should have basic computer knowledge. You should have the ability to deal with customers in a friendly and efficiently manner. Also, you should be capable to organize, multitasks, prioritize and work under pressure. Training Training is a commercial profession (or comparable training) Experience Proven working experience in a front office handling receptionist responsibilities 1 Competencies Social and interpersonal competence You professionally implement all of the manufacturer’s specifications concerning customer-oriented conduct. You display a high level of customer orientation. You know main CSI drivers and your role in this. You focus on the customer’s wishes and always attempt to understand and give consideration to his concern via active listening. Your appearance and manner always comply with the employer’s specifications. You consciously pick up on the signals in others’ behavior and attune yourself to your individual discussion partner. You have extensive contact skills and are able to adequately express yourself in terms of language. You are an expert in structuring and steering discussions under consideration of esteem and acceptance in the sense of “guiding principles for dealing with retail customers”. You are honest and reliable towards the customer, and always adhere to agreements. You always remain polite to customers, even in conflict situations. Method and process competence You possess organizational and personal management skills You complete your tasks independently and responsibly. You are familiar with the necessary processes and contact-persons for all relevant customer support departments and external service providers. Technical competence You have solid, general PC skills and knowledge of Office appliances (e-mail programs, e.g. MS Office, the Internet, e business, intranet, etc.). You independently administer prospective customer, and vehicle databases. Providing support for or carrying out service fallow up calls. Compilation of relevant workshop orders, selection of customers to be called, and extraction of vehicle data. Compilation and forwarding of data of revisit/ repeat visit customers, Warranty and Goodwill customers, and customers with initial complaints to the corresponding service follow-up department. Immediate introduction of problem solution management in the case of complaints. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Language: English (Preferred) Work Location: In person

Job description Job Profile – Service Receptionist Job Summary : As a service receptionist, you represent the company and are the first, central contact person for all visitors and customers in the operation. You receive them with esteem and personally arrange contact with the responsible customer support departments. You are the part of the service team and therefore share responsibility for providing adequate service. You enjoy direct contact with customers and show enthusiasm for the brand and its products. You additionally act as the telephone switchboard interface, where you accept queries, orders and service-relevant information, in order to forward these to specific recipients. Your key responsibilities are: Recording and documentation of customer data with the support of operation-dependent lists or databases. Maintenance of a friendly atmosphere and ensuring orderliness and cleanliness in the reception areas. Representation of the operation on the telephone by accepting, conducting and, if necessary, forwarding telephone calls (switchboard) and agreeing to return telephone calls for employees who are not currently available. Independent welcoming and addressing of all customers and visitors, and ensuring that they are looked after throughout their visit. Support in the provision of advice, the sales of accessories not requiring assembly and accessories within the service reception and showroom area. Reading of customer’s wishes, arranging appointments, forwarding customers to the required colleagues, and offering alternative, substitute services. Reception of unannounced customers according to the standards. Looking after customers in the event of waiting times. Providing support for or carrying out service fallow up calls. Qualifications Diploma or Graduate from any faculty. You should have basic computer knowledge. You should have the ability to deal with customers in a friendly and efficiently manner. Also, you should be capable to organize, multitasks, prioritize and work under pressure. Training Training is a commercial profession (or comparable training) Experience Proven working experience in a front office handling receptionist responsibilities 1 Competencies Social and interpersonal competence You professionally implement all of the manufacturer’s specifications concerning customer-oriented conduct. You display a high level of customer orientation. You know main CSI drivers and your role in this. You focus on the customer’s wishes and always attempt to understand and give consideration to his concern via active listening. Your appearance and manner always comply with the employer’s specifications. You consciously pick up on the signals in others’ behavior and attune yourself to your individual discussion partner. You have extensive contact skills and are able to adequately express yourself in terms of language. You are an expert in structuring and steering discussions under consideration of esteem and acceptance in the sense of “guiding principles for dealing with retail customers”. You are honest and reliable towards the customer, and always adhere to agreements. You always remain polite to customers, even in conflict situations. Method and process competence You possess organizational and personal management skills You complete your tasks independently and responsibly. You are familiar with the necessary processes and contact-persons for all relevant customer support departments and external service providers. Technical competence You have solid, general PC skills and knowledge of Office appliances (e-mail programs, e.g. MS Office, the Internet, e business, intranet, etc.). You independently administer prospective customer, and vehicle databases. Providing support for or carrying out service fallow up calls. Compilation of relevant workshop orders, selection of customers to be called, and extraction of vehicle data. Compilation and forwarding of data of revisit/ repeat visit customers, Warranty and Goodwill customers, and customers with initial complaints to the corresponding service follow-up department. Immediate introduction of problem solution management in the case of complaints. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Baner, Pune, Maharashtra, Pune - 411045, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred)