As a Telecalling Assistant at BringBack Energy, your primary role will involve making outbound calls to potential and existing customers. You will be responsible for providing information about our services, addressing customer inquiries, scheduling appointments, and following up on leads. Your effective communication skills will be crucial in maintaining excellent customer relationships and contributing to the growth of our business. Key Responsibilities: - Make outbound calls to potential and existing customers - Provide information about our services - Address customer inquiries and resolve issues efficiently - Schedule appointments and follow up on leads - Maintain excellent customer relationships - Contribute to the growth of the business Qualifications Required: - Strong verbal communication skills and a confident phone presence - Basic computer skills and familiarity with CRM software - Customer service and sales skills - Ability to handle customer inquiries and resolve issues efficiently - Good organizational and time management skills - High school diploma or equivalent - Experience in telecalling or customer service is a plus,
Role Overview BringBack Energy is looking for a Telecalling Assistant based in New Delhi to join our team. As a Telecalling Assistant, you will be responsible for conducting outbound calls to potential and existing customers. Your primary tasks will include providing information about our services, addressing customer inquiries, scheduling appointments, and following up on leads. Your role will play a crucial part in maintaining strong customer relationships and contributing to the business's growth. Key Responsibilities - Conduct outbound calls to potential and existing customers - Provide information about our services - Address customer inquiries and resolve issues efficiently - Schedule appointments and follow up on leads - Maintain excellent customer relationships - Utilize strong verbal communication skills and a confident phone presence - Demonstrate basic computer skills and familiarity with CRM software - Utilize customer service and sales skills effectively - Display good organizational and time management skills - Ensure high school diploma or equivalent qualification - Experience in telecalling or customer service is a plus Qualification Required - Strong verbal communication skills and a confident phone presence - Basic computer skills and familiarity with CRM software - Customer service and sales skills - Ability to handle customer inquiries and resolve issues efficiently - Good organizational and time management skills - High school diploma or equivalent - Experience in telecalling or customer service is a plus,