Role & responsibilities Ensure all customer orders are processed accurately and dispatched on time. Track delivery timelines and coordinate with logistics partners to resolve delays. Payments & Accounts Coordination Monitor client and customer payments, ensuring timely follow-ups. Work closely with the accounts team to reconcile invoices and payment records. Reporting & Client Communication Prepare, analyse, and share timely operational and financial reports with clients. Maintain transparency with clients regarding orders, payments, and delivery status. Product & Content Management Upload and update products, descriptions, and details on the website. Ensure all product information is accurate and up to date. Customer Service Respond promptly to customer emails and WhatsApp queries. Resolve customer issues efficiently, maintaining a high level of service. Operational Efficiency Manage and optimise delivery costs to ensure cost-effectiveness. Streamline operations by identifying gaps and implementing process improvements. Ensure smooth coordination across internal teams (sales, accounts, logistics) and clients. Inventory Management Ensuring a proper stock of materials to ensure no sales loss Monitoring and management of available stock working with Virtual inventory Regular stock taking Skills & Qualifications Master's/ degree in Operations, or related field. Minimum 5 years of proven experience in Logistics and eCommerce operations (mandatory). Strong analytical skills with proficiency in Excel, Google Sheets, and reporting tools. Excellent communication skills (written and verbal) in English. Ability to multitask, prioritise, and manage time effectively. Experience in coordinating with logistics, accounts, and customer support teams is a plus. What We Offer Opportunity to work with a fast-growing D2C enabler. Exposure to diverse operational functions across eCommerce and technology. Collaborative and growth-focused work culture. Competitive compensation and performance-based incentive Preferred candidate profile Education: Master's (Required) Experience: Microsoft Excel: 5 years (Required) Logistics and ecommerce: 5 years (Required) Work Location: In person
Job Summary: We are looking for a highly skilled Senior Software Engineer to lead the development of scalable, high-performance web applications. You will work across the full stack, focusing on frontend with Next.js , backend APIs with Django REST Framework , and database design in PostgreSQL . The ideal candidate is also experienced in cloud deployment on AWS , and has strong proficiency in HTML, CSS, and JavaScript for crafting seamless UI/UX. Key Responsibilities: Design, develop, and maintain full-stack applications using Next.js and Django REST Framework . Architect and optimise PostgreSQL schemas and queries for performance and reliability. Deploy, monitor, and scale applications on AWS (EKS, EC2, S3, RDS, CloudWatch, etc.) . Build responsive, accessible, and performant frontend interfaces using HTML, CSS, JavaScript , and modern web standards. Collaborate with product managers, UI/UX designers, and other developers to define and deliver product features. Perform code reviews, write unit and integration tests, and enforce best practices in security and performance. Lead technical discussions and mentor junior developers. Must-Have Skills: 5+ years of hands-on experience in full-stack web development. Frontend : Expert in Next.js , React, HTML5, CSS3, JavaScript (ES6+). Backend : Deep experience with Django and Django REST Framework . Database : Strong in PostgreSQL , including query optimisation and migrations. DevOps/Cloud : Proficient in AWS services (EKS, EC2, S3, RDS, IAM, CloudFront, etc.), Docker, CI/CD pipelines. Experience with RESTful APIs and modern authentication methods (JWT, OAuth). Familiar with Git workflows, Jira, and Agile development. Nice-to-Have Skills: Experience with serverless architecture (AWS Lambda, API Gateway). Familiarity with GraphQL, Redis, or Elasticsearch. Knowledge of accessibility (a11y) and web standards. Prior experience in a SaaS or D2C platform. Soft Skills: Strong problem-solving and debugging skills. Excellent written and verbal communication. Ability to work independently with minimal supervision. Leadership qualities and mentorship mindset. Education: Bachelor's or Masters degree in Computer Science, Engineering, or related field (preferred but not mandatory with strong experience). Preferred candidate profile