2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a US IT Recruitment Consultant, your primary responsibility will be to identify candidates with the required skills to meet clients" needs. You will engage with Account Managers to thoroughly understand the requirements, ensuring high-quality sourcing and recruitment. Managing the complete recruitment life cycle for US clients, you will devise recruitment strategies to find suitable candidates through job portals and networking sites. Handling various IT roles, you will aim for a high conversion ratio of submittals into interviews and placements. It will be important to meet recruitment Service Level Agreements (SLAs) as per agreements and collaborate with team and business...

Posted 1 month ago

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Global Head Operations Strategene Infotech

5.0 - 9.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

The role of Global Head Operations in Chat Support based in Jabalpur, Madhya Pradesh, requires a minimum of 8 years of experience in BPO/KPO, with at least 5 years in a leadership position. As the Global Head Operations, you will be responsible for managing daily floor operations, mentoring managers, ensuring compliance with SLAs, and driving team performance in a fast-paced BPO/KPO environment. Your key responsibilities will include overseeing daily chat support operations, leading and coaching team managers, ensuring SLAs, quality, and productivity goals are met, handling escalations and supporting complex queries, analyzing performance reports to drive improvements, and fostering a high-p...

Posted 3 months ago

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