BPO Telecalling - Tamil

We are seeking a motivated and customer-focused BPO Telecaller to join our team for a leading taxi-hailing application. In this role, you will be essential in delivering exceptional customer service and ensuring smooth interactions for our users. Your responsibilities will span booking assistance, customer support, feedback management, data handling, and effective customer communication.

Responsibilities:

• Booking Assistance: Help customers book or modify taxi rides.
• Customer Support: Resolve inquiries and issues professionally.
• Feedback Management: Collect and report customer feedback.
• Data Management: Maintain and update customer records.
• Customer Interaction: Engage with customers to enhance their experience.

Qualifications:

• Communication Skills: Clear verbal communication in Tamil & English.
• Customer Service: Strong problem-solving and customer care abilities.
• Technical Skills: Basic computer knowledge

Job Types: Full-time, Fresher

Pay: From ₹15,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Telecalling: 1 year (Preferred)

Language:

• English (Preferred)
• Tamil (Required)

Work Location: In person