BPO Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Amaze Healthcare Pvt ltd

2 - 3 Lacs

Pune

Posted:8 hours ago

Apply

Job Description

BPO (Business Process Outsourcing) Associate handles customer service, technical support, back-office administration, or data processing tasks on behalf of client organizations. You can browse active openings locally through platforms like Naukri BPO Jobs in Bangalore. [1, 2, 3]Core Responsibilities

Customer Interaction: Handle inbound calls, outbound calls, emails, or live chat messages to resolve user inquiries.
Process Execution: Follow Standard Operating Procedures (SOPs) for data entry, claims adjudication, billing, or order processing.
Back-Office Support: Perform administrative duties like database updates, record keeping, and online research.
Quality & Performance Goals: Meet strict metrics such as Average Handling Time (AHT), First-Contact Resolution (FCR), and Customer Satisfaction (CS

Pay: ₹18,086.00 - ₹30,000.00 per month

Work Location: In person

Skills Required

BPO Business Process Outsourcing Customer Service Technical Support Back Office Data Processing Customer Interaction Inbound Calls Outbound Live Chat Standard Operating Procedures Data Entry

Learn the skills this job asks for

See your skill gap for Customer Support / BPO →

Free courses, interview questions and practice for each skill.

Job Type

Part Time

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Amaze Healthcare Pvt ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

BPO Associate