Bonus & Co. (Franchise Partner to Heads Up For Tails)

Job Description: Assistant Store Manager Type: Full time About the Role As an Assistant Store Manager, he/she will be responsible for carrying out that goal through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires to keep the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns and complaints. We are looking for a friendly and ambitious professional who wants to make an impact in the retail industry. Key Responsibilities/What You Will Do ● Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions. ● Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. ● Ensuring availability of merchandise and services ● Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, and studying trends. ● Implementing security systems and measures. ● Ensuring the safety and cleanliness of the store ● Maintaining the stability and reputation of the store by complying with legal requirements. ● Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. ● Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. ● Contributing to team effort by accomplishing related results as needed. ● Ensuring high levels of customer satisfaction through excellent sales service ● Maintaining outstanding store condition and visual merchandising standards ● Maintaining a fully stocked store ● Ascertaining customers’ needs and wants ● Training & mentoring the new hires Qualifications & Skills/What You Need ● 1 year of relevant experience/ Fresher ● Graduate ● Excellent communication skills in English (verbal & written) ● Proven working experience in retail sales ● Customer service focused ● Animal Lover Preferred/ Pet Parent You will feel right at home with us if: ● You have strong communication and collaboration skills. ● You are passionate about pets and love innovating. About Us At Heads Up For Tails, we don’t just cater to pets; we celebrate them as family. We have over 100+ stores across 20 cities, hosting 5000+ India-first, category-defining products, all thoughtfully designed to bring joy, comfort, and well-being to our furry companions. Founded with a deep passion for improving the lives of pets and their families, HUFT has grown to become India’s most loved pet care brand. Our Mission: To create and curate innovative products and services that bring joy to pets and their family, one home at a time. Our Culture: We are driven by a core set of values: kindness, innovation, collaboration, and inclusivity. Whether it’s designing our products, interacting with customers, or building our team, everything we do is guided by these principles. Our Achievements: ● Recognised as the market leader in India’s rapidly growing pet care industry. ● Trusted by thousands of pet parents for our high-quality, thoughtfully designed products. ● Leading the way in creating pet care solutions tailored specifically to the needs of Indian pet families. At HUFT, we’re not just building a brand—we’re creating a community of pet lovers who believe in making a difference. Why Work with HUFT? ● Be part of a fast-growing company in one of India’s most exciting markets—pet care. ● Thrive in a collaborative and dynamic environment where creativity and ownership is celebrated. ● Grow with a purpose-driven organization that champions the well-being of our furry family members ● Work with a team of passionate individuals who share your love for pets. As part of our pack, you’ll enjoy: ● A collaborative, supportive, and pet-friendly work environment. ● Opportunities to innovate and solve meaningful and complex challenges in the pet care space. ● The chance to make a real difference in the lives of pets and their families. Check out more about us on www.huft.com