Role & responsibilities Customer Service: Provide friendly, efficient, and attentive service to ensure a positive dining experience for guests. Handle complaints and special requests professionally. Menu Knowledge: Possess strong knowledge of menu items, ingredients, and allergens to accurately answer guest questions and make recommendations. Order Accuracy: Take and input food and beverage orders precisely, ensuring clear communication with kitchen and bar staff. Multitasking: Efficiently manage multiple tables, prioritize tasks, and stay organized in fast-paced, high-volume environments.