As a part of this role, you will be responsible for addressing customer inquiries through phone, email, and chat in a timely and professional manner. You will play a crucial role in troubleshooting and resolving technical issues related to electric vehicles, ensuring a seamless experience for our customers. Building strong relationships with customers to promote loyalty and customer retention will be a key aspect of your responsibilities. Additionally, you will be required to maintain accurate customer records and support logs to ensure efficient documentation and tracking of customer interactions. The company is a tech-enabled platform that is dedicated to building an EV ecosystem tailored for gig economy workers and urban commuters, focusing on last-mile delivery and mobility solutions. Join us in our mission to revolutionize the way people commute and deliver goods with sustainable and innovative electric vehicle solutions.,
As a Technical Service Engineer at Boltly Electric, an Ebike renting platform, you will be responsible for providing technical support, troubleshooting issues, and delivering technical services. Your primary focus will be on analyzing technical problems, offering solutions, and effectively communicating with customers and team members to resolve technical issues efficiently. This is a full-time on-site role located in Indore. To excel in this role, you will need to have experience in the Ev or Automotive industry. Your qualifications should include strong Technical Services and Technical Support skills, along with proficiency in troubleshooting technical issues. You should possess strong analytical skills for problem-solving and decision-making, as well as excellent communication skills for effective interaction with clients and team members. The ability to work both independently and collaboratively in a team setting is crucial for success in this position. Experience in the electrical or manufacturing industry would be a plus. A Bachelor's degree in Engineering, Information Technology, or a related field is required to be considered for this role.,
As an intern, your day-to-day responsibilities will include developing mobile applications using React Native for iOS and Android platforms. You will be tasked with designing and implementing user interfaces that are intuitive and visually appealing. Additionally, you will integrate mobile applications with MongoDB databases for data storage and retrieval purposes. Collaboration with cross-functional teams to define, design, and ship new features will be a key part of your role. You will also be responsible for troubleshooting and debugging issues to ensure optimal performance and user experience of the mobile applications. It is essential to stay updated with the latest trends and technologies in mobile development and MongoDB. The company you will be working with is a tech-enabled platform dedicated to building an EV ecosystem for gig economy workers and urban commuters, focusing on last-mile delivery and mobility solutions.,