Bodyshop Avisor -TATA Motors Dealership

The main responsibilities of the role will include (but not be limited to):

• Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop
• Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers
• Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
• Raising Warranty approvals and service orders
• Raising special orders for parts not available and following up to keep customer informed
• Preparing invoices on internal systems and arranging for active delivery of vehicles
• Following up payments of credit customers and ensuring collection within stipulated time
• Regularly monitoring orders raised and ensuring timely billing
• Conducting post service follow up to ensure customer satisfaction.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person