Founded in 1976, CGI is among the world's largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: BMC Remedy
Position: SE / SSE / Lead Analyst / Associate Consultant
Experience: 4+yrs
Work Type: Hybrid
Employment Type: Full Time
Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB.
- Managing CMDB data model and Asset
- Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments.
- Ability to troubleshoot applications at the workflow and database level
- Experience of Asset Management
- Create and/or update Remedy documentation to comply with software lifecycle methodologies
- Integration of Remedy with other systems using webservice, REST and APIs.
- Must have experience with direct database query technologies.
Education and skills
- Bachelor’s Degree and 4 or more years of BMC Remedy Development experience
- Strong troubleshooting skills
- BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO)
- Experience with integration methodologies like REST, Web Services etc.
- Experience of working on various Operating Systems, and Databases
- Experience of working in latest Remedy versions on Helix.
- Exposure to agile methodology and tools.
Technical skills
- Knowledge of BMC Remedy ARS.
- Knowledge of CMDB, ITSM, DWP
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Your future duties and responsibilities
Job Title: BMC Remedy Developer
Position: SSE / LA
Experience: 5 to 8 yrs
Category: Software
Main location: Chennai and Banglaore
Position ID: J0725-2184
Employment Type: Full Time
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
