As a Project Engineer, your primary responsibility will be to provide exceptional maintenance and troubleshooting services to our customers in the region. You will oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns. In addition to your customer-facing duties, you will also play a key role in project implementation. This will involve coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming. As a valued member of the team, you will collaborate closely with your colleagues to achieve company objectives and deliver the highest quality of services possible. Overall, your focus will be on ensuring that our customers have an outstanding experience with our products and services. By leveraging your technical expertise and customer service skills, you will contribute to the ongoing success of our company. Main Responsibilities include: - Provide troubleshooting services, routine maintenance, power shutdown and all the other security service- related services to BluOcean customers. - Produce service reports to customers within the expected time. - Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction. - Test and commission system software and hardware. - Provide technical support to sales team members as required. - Provide system design and consultation to customers. - Conduct system training to customers. - Support overseas projects and service cases remotely. - Occasionally travel to overseas for projects or service cases. - Anything else that may be needed from time to time. These are the main qualifications we are looking for: - Previous related working experience with strong security system technical and troubleshooting skills is an advantage. Smart new Graduates are also welcome. - Basic IT knowledge in hardware, network and database. - Familiar with access control, CCTV and Alarm system products & system is an advantage. - Must be willing to work onsite. - Candidates who have project management experience is an advantage. - Experience with Lenel, GE, Cisco, S2, Avigilon, AMAG, Milestone systems is a clear advantage. - Good communication and coordination skills. - Client service oriented. - Quick learning ability. - Proficient in English (both Written and Verbal). Ability to communicate in other languages are a plus.

As an Account Lead, you will primarily be responsible for identifying and developing new customer relationships and business opportunities; maintain and develop existing accounts for more opportunities. You will be active in the market, expand name recognition and create leads that will result in long term value. An Account Lead will work closely with other team members, mainly executives, marketing, sales, account management, and services. Responsibilities will include: Business development - approach new customers and generate new sales leads/opportunities. Achieve annual sales target, profit target and service revenue target. Arrange business meetings and conduct presentations to potential customers. Create quotations and sales proposals according to BluOcean standards. Negotiate and sign contracts on behalf of BluOcean. Build and maintain long-term relationships with both new customers and existing customers. Build and maintain relationship with vendors and partners. Learn latest security technologies and solutions. Assist the project team and other internal teams to implement the projects smoothly. Maintain high level of client satisfaction at all time. Support company marketing events, increase BluOcean market awareness and name recognition in the market. Keep up to date on industry developments related to tech, players, and practices. Main Qualifications we are looking for: Proven sales, business development, or account management experience. Experience selling complex solutions to demanding customers. Great relationship management skills and the ability to grow an account. Go-getter and results-oriented. Great communications and presentations skills. English and Mandarin are essential.