We are looking for a results-driven, field-oriented Sales Executive who is passionate about sales, highly self-motivated, and thrives in achieving targets. This is a full-time role based in Hybrid mode . 🔹 Key Requirements: ANY candidate with minimum 3 years of field sales experience Strong sales mindset with a proven record in cold lead generation Good verbal and written communication skills (Tamil & English) Proficiency in Microsoft Office (Word, Excel, PowerPoint) 🔸 Top Priority Responsibilities: Identify and prospect new leads (cold and outbound) Set clear goals and consistently achieve monthly sales targets Engage with potential clients in person, understand their exact requirements, and pass the details to the technical team Conduct follow-ups and drive deals to closure 🔸 Additional Responsibilities: Coordinate project progress with internal teams Handle customer queries, feedback, and complaints Collect final payments and maintain client relationships Prepare quotations tailored to customer needs Maintain daily CRM updates and activity logs Meet daily, weekly, and monthly sales KPIs Demonstrate problem-solving skills in real-time client situations We’re looking for someone who doesn’t just sell but builds lasting relationships and drives growth. If you’re serious about sales and hungry for results, this opportunity is for you.
Role Description This is a full-time on-site role for a Sr Technical Customer Support Executive located in Tirunelveli. The Sr Technical Customer Support Executive will be responsible for providing excellent customer support, ensuring high levels of customer satisfaction, and addressing technical support needs. Daily tasks will include managing online support channels, resolving customer issues, and delivering quality customer service. Additionally, the executive will be expected to handle inquiries, troubleshoot technical problems, and provide timely solutions. Qualifications Customer Support, Customer Service, and Online Support skills Strong Technical Support skills Proven track record in Customer Satisfaction Excellent communication and interpersonal skills Ability to work independently and as a part of a team Experience with software solutions is a plus Minimum 2 years of experince in customer support Product Knowledge – Deep understanding of the product/service, features, and policies. Problem-Solving Ability – Ability to quickly identify, troubleshoot, and resolve customer issues. Patience & Empathy – Handling frustrated customers calmly and respectfully. Time Management – Prioritizing tickets and responding within set SLAs (Service Level Agreements). Adaptability – Adjusting to changing tools, workflows, or customer expectations. Tools & Technology Help Desk/Ticketing System – e.g., Freshdesk tracking and managing tickets. Live Chat & Messaging – Real-time customer communication. Knowledge Base/FAQ Platform – For self-service customer help. Technical Knowledge - Basic knowledge on Website and Domain