Job Description Bitco Integrated Pest Management, a prominent pest management company in Gujarat since 1974, is currently seeking a dedicated Branch Manager to join their team in Surat. In this full-time hybrid role, you will have the opportunity to work remotely while overseeing the daily operations of the branch. Your primary responsibilities will include managing staff, ensuring high-quality service delivery, developing business strategies, and nurturing strong customer relationships. The ideal candidate will possess strong leadership skills, with a proven track record in team management and strategic planning. Previous experience in the pest management industry or a related field is highly preferred. You should also demonstrate expertise in customer relationship management, business development, and a comprehensive understanding of pest control products and services. Effective communication and interpersonal abilities are essential for this role, as you will be required to liaise with both internal teams and external stakeholders. The ability to work independently as well as collaboratively is crucial, along with strong problem-solving skills and decision-making capabilities. A Bachelor's degree in Business Administration, Environmental Science, or a relevant field is required to be considered for this position. Join Bitco Integrated Pest Management and play a key role in promoting a pest-free environment for the community while driving growth and success for the branch in Surat.,
Job Overview: The Branch Manager will oversee the overall operations of the branch, ensuring efficient management of sales, marketing, and operational activities for pest control products (chemicals, bird nets) and services. The ideal candidate will lead the branchs efforts in driving revenue, enhancing customer satisfaction, and maintaining operational excellence while managing a team of professionals. Key Responsibilities: 1. Sales & Marketing: Develop and implement effective sales strategies to promote pest control products, bird nets and services and AMCs. Identify new business opportunities and target potential customers in residential, commercial, and industrial sectors. Build and maintain strong relationships with clients, suppliers, and partners to drive repeat business. Monitor market trends and competitor activities, adjusting strategies accordingly to stay competitive. Lead local marketing efforts, including promotions, events, and digital marketing campaigns. 2. Operations Management: Oversee day-to-day branch operations, including installation of bird nets, pest control service execution, and chemical sales. Ensure that customer complaints and requests are handled promptly and efficiently. Manage inventory levels of chemicals and equipment, ensuring the branch is well stocked and operational. Maintain operational excellence by implementing best practices and adhering to safety and compliance regulations. Coordinate with other departments for smooth execution of services and product delivery. 3. Team Leadership: Recruit, train, and manage branch staff, including sales executives, service technicians, and administrative staff. Set performance goals for the team and ensure regular feedback and development sessions are conducted. Foster a positive and productive work environment that promotes teamwork, accountability, and high performance. 4. Financial Management: Prepare and monitor the branchs budget, ensuring profitability targets are met. Analyse sales and financial reports, providing insights and recommendations for improving financial performance. Control operational costs, identifying areas for cost reduction without compromising service quality. 5. Customer Relationship Management: Ensure high levels of customer satisfaction by maintaining strong post sales service and support. Handle escalated customer complaints, ensuring quick resolution and service recovery. Conduct regular customer feedback surveys to identify areas for improvement and enhance service quality. 6. Compliance and Safety: Ensure compliance with all regulatory requirements, including health and safety protocols in pest control services. Maintain proper documentation and reporting in line with company and industry standards. Implement safety protocols for chemical handling, bird net installations, and other operational tasks.
Responsibilities: * Lead branch operations & sales growth * Manage staff performance & development * Ensure compliance with company policies & procedures * Oversee daily branch activities Maternity benefits in mediclaim policy Pregnancy care program Travel allowance Paternity leaves Maternity leaves Returning mother's program
Job Description: The Branch Manager will oversee the overall operations of the branch, ensuring efficient management of sales, marketing, and operational activities for pest control products (chemicals, bird nets) and services. The ideal candidate will lead the branch efforts in driving revenue, enhancing customer satisfaction, and maintaining operational excellence while managing a team of professionals. Key Responsibilities: 1. Sales & Marketing 2. Operations Management 3. Team Leadership 4. Financial Management 5. Customer Relationship Management 6. Compliance and Safety