Company Description : Biotale is a global provider of artificial intelligence products & solutions for commercial and government organizations. The company provides a comprehensive approach to realization of artificial intelligence in the enterprise through AI engineering, AI operations and AI governance,. We deliver high impact digital and augmented intelligence solutions that allows organizations to innovate, be more efficient and agile.. Biotale is recognized as a trusted partner that helps implement change in order to achieve business results. For more information visit: www.biotale.io Overview Seeking an experienced Senior Business Analyst to join our team and support digital transformation initiatives in the pharmaceutical and biotech sectors . The successful candidate will play a critical role in analyzing current-state operations, mapping future-state workflows, and identifying opportunities for automation and augmentation through Generative AI (GenAI) . You’ll collaborate with cross-functional stakeholders to define AI-ready processes, generate business requirements, test and support implementation of automation & AI solutions that drive measurable outcomes. Key Responsibilities & Skills Lead business process assessments for pharma and biotech clients, including R&D, clinical operations, regulatory affairs, manufacturing, and commercial functions. Facilitate discovery workshops to capture as-is business operations and co-design to-be states augmented by GenAI capabilities. Translate complex operational and scientific workflows into structured process maps, identifying high-impact areas for GenAI automation (e.g., document summarization, regulatory response drafting, workflow orchestration). Develop business and functional requirements for GenAI-enabled solutions Produce and maintain SOPs, workflows, playbooks, and operational blueprints aligned with compliance requirements (e.g., GxP, FDA, EMA). Collaborate with technical, data, and AI engineering teams to implement and validate GenAI-driven capabilities. Define and track key performance indicators (KPIs) and process transformation metrics. Support testing and implementation of AI solutions Qualifications 4–6+ years of experience in business process analysis , digital transformation, or IT consulting with experience in life sciences (pharma, biotech, CROs) . Strong understanding of drug development lifecycle and core pharma operations (e.g., clinical trials, PV, regulatory, supply chain, medical affairs, patient engagement) Familiarity with AI and automation technologies , including Intelligent Automation, LLMs, NLP, and GenAI platforms. Experience working with cross-functional stakeholders in highly regulated industries. Proficiency with tools such as process mapping software (e.g., Lucidchart, Visio), requirements management, and collaboration platforms. Skilled in Agile methodologies and DevOps-aligned delivery environments. Strong facilitation, critical thinking, and documentation skills. Entrepreneurial mindset with curiosity for AI-driven transformation. Bachelor's degree required; preferred disciplines include Life Sciences, Engineering, Information Systems, or Business Management . Advanced degrees are a plus.
