Role & responsibilities Install, configure, and manage operating systems, software applications, and hardware Administer and support Office 365, SharePoint Online, Azure, Microsoft Endpoint Protection, and Microsoft Cloud Compliance environments Implement and manage mobile device management (MDM) solutions for iOS and Android, enforcing app-based and profile-based restrictions to secure company devices and data Configure and manage physical IT equipment, including servers, workstations, laptops, printers, and other peripherals Set up, relocate, and maintain hardware and IT equipment as needed Monitor and maintain IP PBX system, ensuring reliable and high-quality telecommunications services Perform regular system maintenance, updates, and backups Implement and manage security measures, including firewall configurations, antivirus software, and access controls Create, modify, and delete user accounts and permissions across Office 365 and Azure Set up and manage VPNs, file sharing, and network devices, including IP address management Provide on-site support for IT equipment, including troubleshooting printers and managing equipment inventory Maintain documentation for processes, configurations, and procedures Develop and enforce IT policies, procedures, and best practices Assist in planning and implementing infrastructure projects Provide technical support to internal staff and ensure timely resolution of issues Preferred candidate profile Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Network+, or CompTIA Security+ Experience with monitoring tools and log management solutions Knowledge of compliance frameworks such as ISO 27001, HIPAA, or GDPR Prior experience in managing IT equipment inventory and handling physical moves of hardware
Job Title/Role: ZOHO Developer Cum Administrator Work Location: India, Bangalore Office. Work Type: Full Time, Work from Office Job Description Responsible for implementation, customizations, and daily administration of all Zoho applications, primarily Zoho CRM, ZOHO Analytics, Sales IQ, ZOHO Projects. Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application ¢ Create and maintain automation using workflows, custom functions, and widgets ¢ Develop and manage user access privileges, homepage dashboard, module, and field level customizations ¢ Ability to translate business concepts into Zoho system interface and meet the requirements through customizations or back-end coding. ¢ Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies, and the overall functionality of Zoho CRM ¢ Test fixes to ensure bugs and issues have been resolved ¢ Create documentation for changes and updates for end users. Requirements: ¢ Bachelors Degree in Information Technology or Computer Science is desirable not mandatory. ¢ 2-3 years experience in a similar role using ZOHO . ¢ Involved in the complete project and software development lifecycle from scoping / requirement gathering, system design, end user testing, roll out, user support ¢ Familiarity with the software development lifecycle and have the ability to create logical workflows, relevant field creation and data mapping. ¢ In-depth knowledge of all Zoho CRM Plus: CRM, ZOHO Analytics, Books, Sales IQ, Desk, Survey and Campaigns ¢ Understanding of the admin structure and application Zoho CRM Plus, Zoho APIs and Integration with third party applications. ¢ Knowledge of Deluge Scripting, JavaScript, MySQL Queries, jQuery, database management and data management software ¢ Knowledge of ZOHO Mobile Apps. ¢ Certification as a Zoho Certified Administrator is desirable ¢ Fluency in written and spoken English