BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com. Senior Sales Account Manager team members in APAC report directly to the VP of Sales for APAC and will be part of the APAC commercial team focused on driving BioCatch account management and sales activities in the SEA region in the Banking and Financial Services market. They will primarily look after financial services accounts in India. They will be charged with building deep customer relationships, executing a developed strategic account plan for new, up-sell and cross-sell opportunities and driving high customer satisfaction in those accounts. BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, who will develop sales revenues from new customers. This role will be responsible for the entire sales process from inception to successful conclusion including cultivating whitespace opportunities, prospecting, qualification, pipeline management, negotiation and closing. Role Responsibilities: Develop sales revenues from new and prospect BioCatch accounts with an emphasis on developing new business from within the target accounts. Drive a strategic account plan for specific accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach. Establish, cultivate and develop strategic partnership with customers, channel and technology partners in order to execute BioCatch’s GTM strategy. Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success. Work in partnership with the APAC commercial team, including Business Development, Pre-Sales/Sales Engineering and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction. Develop and enhance BioCatch’s strong brand within our prospective accounts. Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events. Accurately manage forecasting including pipeline management and company reports. Requirements: Ideally 6+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market or complex enterprises environments. Experience in selling fraud prevention or consumer authentication solutions with a good knowledge of SaaS/Cloud based solutions. Experience of complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies or similar verticals. A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a “can-do” mentality and a commitment to succeed. Excellent communication, written and verbal presentation skills with the ability to clearly articulate/communicate business value across multiple stakeholders, through to C-level executives. Willing to undertake frequent domestic and infrequent international travel. Native English speaker Have a trusted status within an established network, including local, regional and international banking clients whilst being an expert at connecting executive-level prospects.
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com. Summary: We are looking for an exceptional individual to join our vibrant growing Sales organization as a Pre-Sales Consultant. The role requires a strong technical acumen paired with a good understanding of the commercial aspect of technology sale to enterprises. The Pre-Sales Engineer will collaborate with sales, professional services, product management, operations, and engineering to identify customer pain points, ensure product fit, and propose solutions that accurately address customer needs to exceed business decision maker's expectations. The candidate will understand BioCatch's business goals, pair with sales account manager to support delivery of revenue by owning the technology evaluation stage of the sales cycle, before a seamless handover to the delivery team. This role will work across multiple industries, with a primary focus on financial institutions within India and the broader SAARC region. Location: Mumbai, India Role Responsibilities: Deliver presentations, customized demos, working sessions and scoping meetings to technically qualify deals Proactively scope and document the technical solution and project plan required to address prospective customer requirements. Coordinate with professional services, delivery and engineering team to validate technical and commercial feasibility of proposed solution. Secure commitments from the customer’s technical staff to ensure the deal meets the technical requirements to close. Define proof of concepts with clear success criteria and ensure conversion by guiding the delivery team to meet the objectives. Develop business case which include customer objective(s), input data summary, data quality summary, process and performance tables including how the process compares to industry standards, financial analysis and next steps. Architect solution and work with customer solution architect to design solution, document, and socialize to acquire customer buy in. Respond to RFIs and RFPs. Work with customer InfoSec and BioCatch technical team to successfully answer security questionnaires. Provide guidance on how to leverage BioCatch data as a decision engine or as a critical data input to enterprise risk platforms. Interact regularly with customers (both internal and external) to provide thought leadership, business expertise and guidance to the organization. Attend conferences for speaking engagements, increase BioCatch profile, gather leads and to build personal brand. Stay up to date with cyber security industry trends, emerging fraud MOs, mechanisms to combat these within the industry and maintain market awareness of competitors and their capabilities towards an informed pitch. Build strong relationships with clients and be seen as a trusted advisor on security and fraud risk solutions. Requirements: 5 years of pre-sales engineering or consulting experience in the cyber security, fraud, payments or technology space working with top tier customers. Bachelor’s degree from a STEM subject/quantitative discipline such as Statistics, Engineering, Mathematics, Economics, Physics, Computer science or Information Systems. Strong candidates with degrees in other disciplines will be considered. A passion to work with innovative technology and an entrepreneurial attitude to develop a career with a fast growing start up. Preferred experience in cybersecurity and enterprise architectures. Understanding of authentication, fraud, ATO, CNP is a plus. Deep understanding of the OSI model, especially as it pertains to HTTP, TCP, and SSL. Understanding of authentication methodologies: 2FA/MFA, biometrics, and risk-based authentication. General understanding of security frameworks. Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage. Knowledge of API development, HTML, JavaScript, SPA development. General knowledge of SDKs. Working knowledge of SQL, Python. Basic understanding of analytical techniques and constraints of statistical modeling and Machine Learning algorithms. Outstanding oral and written communication skills; effectively communicate technical concepts to both technical and non-technical audiences. Strong presentation skills and required to create custom market facing presentations. Highly proficient analytical and problem-solving skills to understand the problem/issue that the customer needs to have solved, pose correct probing questions, draw valid conclusions and identify risks. CompTIA Security+ certification, or certificate pursuant is a plus. Travel required :25% (India, APAC, International)
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user's physical and cognitive digital behavior to protect individuals online. BioCatch's mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems. For more information, please visit www.biocatch.com. We are looking for an exceptional individual to join our vibrant growing Sales organization as a Pre-Sales Consultant. The role requires a strong technical and sales acumen, along with relevant industry expertise with particular focus on fraud and financial crime prevention in the Financial Services sector. The Pre-Sales Consultant willcollaborate with sales, professional services, product management, operations, and engineering to identify customer pain points, ensure product fit, and propose solutions that accurately address customer needs to exceed business decision maker's expectations. The candidate willunderstand BioCatch's business goals, and pair with sales account executives to support delivery of revenue by owning the value sell and technical win, before providing a seamless handover to the delivery team. Location: Mumbai RESPONSIBILITIES: Undertake detailed discovery with customers, to truly uncover their needs and the associated drivers, dependencies, and challenges. Deliver presentations, customized demos, working sessions and scoping meetings to technically qualify deals. Work with the customer solution architect to design solution, document, and socialize to acquire customer buy in. Provide guidance on how best to leverage BioCatch within the customer critical decision-making process. Proactively scope and document the technical solution and project plan required to address prospective customer requirements. Coordinate with professional services, delivery, and engineering team to validate technical and commercial feasibility of proposed solution. Secure commitments from the customer's technical staff to ensure the deal meets the technical requirements to close. Define Proof of Concepts with clear success criteria and ensure conversion by guiding the delivery team to meet the objectives. Support the development of the overall business case. Lead the response to RFIs and RFPs. Work with customer InfoSec and BioCatch technical team to successfully answer security questionnaires. Interact regularly with customers (both internal and external) to provide thought leadership, business expertise and guidance to the organization. Where required, attend conferences for speaking engagements, increase BioCatch profile, gather leads and to build personal brand. Stay up to date with emerging fraud and financial crime MOs, industry trends, regulations, and mechanisms to combat these within the industry. Maintain market awareness and contribute to competitor intelligence gathering. Build strong relationships with clients and be seen as a trusted advisor on fraud and financial crime risk solutions. Requirements: Native English More than 5 years of pre-sales engineering or consulting experience in the fraud, financial crime or related technology space working with top tier customers. A passion to work with innovative technology and an entrepreneurial attitude to develop a career with an international organisation. Preferred experience in enterprise architectures and AI solutions. Understanding of the fraud prevention, AML and financial crime landscape. General understanding of security frameworks. Good technical awareness to aid sales discussions, ideally including an understanding of items such as operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON), database technologies & storage, API integrations, HTML, JavaScript, SDKs, SPA development. Basic understanding of analytical techniques and constraints of statistical modeling and Machine Learning algorithms. Outstanding oral and written communication skills; effectively communicate technical concepts to both technical and non-technical audiences. Strong presentation skills and required to create custom market facing presentations. Highly proficient analytical and problem-solving skills to uncover the customer need/challenge using probing questions, draw valid conclusions and identify risks, whilst defining an appropriate solution. Travel required 20%-30% of the time locally and internationally.
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user's physical and cognitive digital behavior to protect individuals online. BioCatch's mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems. For more information, please visit www.biocatch.com. Senior Sales Account Manager team members in APAC report directly to the VP of Sales for APAC and will be part of the APAC commercial team focused on driving BioCatch account management and sales activities in the SEA region in the Banking and Financial Services market. They will primarily look after financial services accounts in India. They will be charged with building deep customer relationships, executing a developed strategic account plan for new, up-sell and cross-sell opportunities and driving high customer satisfaction in those accounts. BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, who will develop sales revenues from new customers. This role will be responsible for the entire sales process from inception to successful conclusion including cultivating whitespace opportunities, prospecting, qualification, pipeline management, negotiation and closing. Role Responsibilities: Develop sales revenues from new and prospect BioCatch accounts with an emphasis on developing new business from within the target accounts. Drive a strategic account plan for specific accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach. Establish, cultivate and develop strategic partnership with customers, channel and technology partners in order to execute BioCatch's GTM strategy. Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success. Work in partnership with the APAC commercial team, including Business Development, Pre-Sales/Sales Engineering and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction. Develop and enhance BioCatch's strong brand within our prospective accounts. Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events. Accurately manage forecasting including pipeline management and company reports. Requirements: Ideally 6+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market or complex enterprises environments. Experience in selling fraud prevention or consumer authentication solutions with a good knowledge of SaaS/Cloud based solutions. Experience of complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies or similar verticals. A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a can-do mentality and a commitment to succeed. Excellent communication, written and verbal presentation skills with the ability to clearly articulate/communicate business value across multiple stakeholders, through to C-level executives. Willing to undertake frequent domestic and infrequent international travel. Native English speaker Have a trusted status within an established network, including local, regional and international banking clients whilst being an expert at connecting executive-level prospects.
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com. Senior Sales Account Manager team members in APAC report directly to the VP of Strategic Accounts and will be part of the commercial team focused on driving BioCatch account management and sales activities in India within the Banking and Financial Services market. They will primarily look after financial services accounts in India. They will be charged with building deep customer relationships, executing a developed strategic account plan for new, up-sell and cross-sell opportunities and driving high customer satisfaction in those accounts. BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, who will develop sales revenues from new customers. This role will be responsible for the entire sales process from inception to successful conclusion including cultivating whitespace opportunities, prospecting, qualification, pipeline management, negotiation and closing. Location: Mumbai Role Responsibilities: Develop sales revenues from new and prospect BioCatch accounts with an emphasis on developing new business from within the target accounts. Drive a strategic account plan for specific accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach. Establish, cultivate and develop strategic partnership with customers, channel and technology partners in order to execute BioCatch’s GTM strategy. Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success. Work in partnership with the APAC commercial team, including Business Development, Pre-Sales/Sales Engineering and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction. Develop and enhance BioCatch’s strong brand within our prospective accounts. Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events. Accurately manage forecasting including pipeline management and company reports. Requirements: Ideally 6+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market or complex enterprises environments. Experience in selling fraud prevention or consumer authentication solutions with a good knowledge of SaaS/Cloud based solutions. Experience of complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies or similar verticals. A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a “can-do” mentality and a commitment to succeed. Excellent communication, written and verbal presentation skills with the ability to clearly articulate/communicate business value across multiple stakeholders, through to C-level executives. Willing to undertake frequent domestic and infrequent international travel. Native English speaker Have a trusted status within an established network, including local, regional and international banking clients whilst being an expert at connecting executive-level prospects.