Job Summary: The Backend Process Specialist will play a critical role in ensuring the efficient and accurate processing of loan applications and related documentation within the bank's loan department. This role focuses on the operational and administrative aspects of loan processing, ensuring compliance with internal policies and regulatory requirements. The specialist will be responsible for data entry, document verification, system updates, and resolving backend processing issues. Responsibilities: Loan Processing & Documentation: Process loan applications, modifications, and disbursements accurately and within established service level agreements (SLAs). Verify the completeness and accuracy of loan documentation, including applications, credit reports, and supporting financial statements. Ensure all loan documents are properly scanned, indexed, and stored in the bank's document management system. Prepare and process loan-related reports and summaries. Manage the life cycle of loan accounts on the backend systems. Data Entry & System Maintenance: Perform accurate and timely data entry of loan information into the bank's loan origination and servicing systems. Maintain and update loan records, ensuring data integrity and consistency. Troubleshoot and resolve system-related issues, escalating complex problems to the appropriate technical teams. Ensure that all customer data is protected according to the banks data privacy policy. Compliance & Risk Management: Adhere to all bank policies, procedures, and regulatory requirements related to loan processing. Identify and report any potential compliance or risk issues. Assist in audits and reviews of loan processing activities. Ensure all processes are in compliance with KYC/AML regulations. Issue Resolution & Communication: Investigate and resolve discrepancies or errors in loan processing. Respond to inquiries from internal stakeholders, such as loan officers and customer service representatives. Communicate effectively with other departments, Managers and Internal teams to ensure smooth loan processing workflows. Maintain detailed records of all completed work. Process Improvement: Identify opportunities to improve the efficiency and effectiveness of loan processing workflows. Participate in process improvement initiatives and projects. Document and update standard operating procedures (SOPs). Qualifications: Bachelor's degree in Business Administration, Finance, or a related field (preferred). Proven experience in a backend loan processing role within a banking or financial services environment. Strong understanding of loan products, processes, and regulations. Proficiency in using loan origination and servicing systems. Excellent data entry and computer skills, including proficiency in Microsoft Office Suite. Strong attention to detail and accuracy. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of banking regulations such as KYC/AML. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person