Company Description Since our launch in 2021, Bigtoe has been on a mission to revolutionize the wellness industry by making high-quality massage and yoga services more accessible. We've rapidly grown our network to over 6,000 professionals and quadrupled our revenue in just one year. Our holistic approach to service takes care of scheduling, payments, and other logistics, allowing our therapists to focus on providing top-notch wellness experiences. We are dedicated to innovating and building genuine connections within our community, making a positive impact one session at a time. Role Description Bigtoe is a fast-growing US-based wellness platform offering in-home massages, spa parties, and corporate wellness services. We’re hiring a part-time sales executive to help us grow our corporate and event bookings. Responsibilities Reach out to HR teams, office managers, and event planners via LinkedIn/email Help define and pitch our corporate wellness packages (e.g., on-site chair massages) Follow up with leads for bachelorette parties, birthdays, and office wellness days Collaborate with our team to deliver great client experiences Qualifications 3+ years of experience in B2B or event sales Strong spoken and written English Confidence doing outreach and closing deals Bonus: experience in hospitality, HR services, or wellness Pay Hourly + bonus per qualified lead or conversion Potential to move to full-time Show more Show less
Since launching in 2021, Bigtoe has been on a mission to revolutionize the wellness industry by making high-quality massage and yoga services more accessible than ever. We serve individuals, hotels, events, and companies with a tech-driven experience that empowers wellness professionals to focus on what they do best — delivering healing. We’ve grown our provider network to over 8,000 licensed professionals, and in the past year alone, quadrupled our revenue. With operations spanning over 25 cities, we’re now building intelligent systems to enhance our support, optimize operations, and improve client experience. Description We’re looking for a part-time AI Consultant to lead the development and implementation of AI-powered solutions — starting with a support chatbot and evolving toward more advanced internal automation. This is a hands-on consulting role: you’ll not only guide architecture and tool choices, but also help us ship working systems. Responsibilities Lead the strategy, architecture, and MVP implementation of a chatbot for provider support Escalates appropriately to human support Support expansion into client-facing AI (e.g., booking assistant, availability nudging) Propose and help implement AI-driven internal tools NLP interfaces for ops and support staff Collaborate directly with the founder and product/engineering team Qualifications Proven experience with chatbot development (OpenAI, Anthropic, or open-source frameworks) Strong grasp of LangChain, RAG pipelines, vector embeddings, and prompt engineering Fluency in Python Ability to assess existing infrastructure and propose right-sized solutions Solid understanding of MySQL, REST APIs, and data workflows Excellent communication and consultative skills — we value initiative and clarity Show more Show less
About Us Bigtoe is transforming the way people experience wellness. With thousands of vetted providers across the country and rapid growth, we’re building the most intuitive platform for clients and providers in the wellness industry. Our mobile apps are at the heart of this journey — powering seamless booking, payments, live chat, provider tools, and more. We’re now looking for a React Native Developer to join our team full-time and take ownership of our cross-platform mobile apps. Role and Responsibilities Lead development of our React Native + Expo apps (iOS, Android, and web rendering). Build new features and workflows (e.g., therapist selection, group bookings, provider business tools, in-app chat with fallback texting). Integrate with Firebase (Realtime DB for chatbots/live updates, OTP authentication, push notifications). Collaborate with backend developers (Laravel/PHP) to design and consume APIs. Ensure high performance, clean UI/UX , and scalability for a rapidly growing user base. Handle end-to-end delivery : coding, debugging, testing, and deploying apps to App Store & Play Store. Proactively solve problems, optimize performance, and suggest improvements to architecture. Qualifications 1+ years of professional experience in React Native (with Expo). Strong in TypeScript and scalable app architecture. Hands-on experience with Firebase (Realtime DB, Auth, Push Notifications). Solid experience integrating with REST APIs . Track record of publishing apps to App Store & Play Store. Excellent problem-solving ability and product sense — able to think through edge cases and user flows. Preferred Experience with React JS / Next.js (for web side). Familiarity with CI/CD for mobile Background in fast-paced product startups (not just outsourcing/agency work). Top-tier education or track record of leading complex technical projects . Location and Hours Remote, based in India. Must be comfortable working US hours (EST overlap) . Why Bigtoe? Join a hyper-growth startup with a clear vision and massive market. Work directly with leadership . Own end-to-end features that impact thousands of real users . Competitive salary + the opportunity to grow into a tech leadership role as we scale.
Summary : As a Customer Support Specialist, you will be responsible for engaging with potential and existing customers, answering their questions, resolving concerns, and promoting our services. Your primary goal will be to convert leads into bookings through helpful, friendly communication, as well as provide exceptional support before and after appointments. You will also play a role in handling customer feedback and upselling services where appropriate. Responsibilities : Engage with potential customers via phone, chat, and email to assist with bookings, answer questions, and address concerns. Proactively reach out to customers who have abandoned bookings, offering assistance or discounts to encourage booking completion. Follow up with past clients to encourage repeat bookings and gather feedback about their experiences. Upsell and cross-sell services, offering additional features or package deals to enhance customer satisfaction and increase revenue. Respond to inquiries and provide helpful information about our services, including availability, pricing, and session details. Resolve customer issues related to bookings, payments, and cancellations in a friendly and professional manner. Confirm and remind clients about upcoming appointments to reduce no-shows. Handle post-service feedback calls, ensuring customers are satisfied with their experience and addressing any concerns they may have. Collaborate with the team to implement promotional campaigns, calling or emailing customers to inform them of special deals. Maintain and update customer records in our CRM system to ensure personalized and efficient support. Assist with live chat and email inquiries, providing timely and accurate responses to customer questions. Qualifications : Proven experience in customer support, sales, or a related field. Exceptional communication skills over the phone, chat, and email, with an emphasis on building rapport and trust with customers. Accent preference: US or neutral accent preferred to cater to a diverse customer base. Ability to quickly understand business needs and explain services to potential customers in a clear, persuasive manner. Strong ability to handle multiple channels of communication simultaneously (phone, chat, email). Problem-solving skills and a positive attitude towards helping customers resolve issues. Sales-oriented mindset with the ability to upsell and cross-sell services. Tech-savvy, with the ability to quickly learn and navigate CRM systems and other tools. Quick learner who can adapt to new challenges and thrive in a fast-paced environment.
About Bigtoe Bigtoe is one of the fastest-growing on-site massage and wellness platforms in the U.S. We help clients book high-quality massage and wellness sessions delivered to their home, hotel, or workplace. With thousands of vetted providers across major cities, Bigtoe makes wellness effortless. We're now looking for a Quantitative Modeler to bring data-driven decision-making to our fast-scaling marketplace starting with modeling the probability of session fulfillment and expanding into pricing, provider reliability, and supply-demand forecasting. What You'll Do Build interpretable models that work well even with limited data. Design and validate frameworks for session fulfillment , payout sensitivity , and provider reliability . Collaborate with our data engineer to prepare feature-rich datasets. Use statistical and Bayesian methods to quantify uncertainty and improve decision quality. Deliver insights that translate directly into operational and product improvements. Who You Are Strong background in Statistics, Applied Math, Econometrics , or related field. Proficient in Python and SQL , especially with tools like pandas, statsmodels, scikit-learn, or PyMC. Experience building models for marketplaces, logistics, or other supply-demand systems . Comfortable reasoning with sparse data and presenting clear, actionable conclusions. Pragmatic and curious focused on building models that drive measurable outcomes. Bonus points for: Experience in Bayesian modeling or hierarchical regression . Prior work on forecasting, risk, or optimization problems in early-stage environments. Why Join Your models will immediately shape business strategy and operations. Flexible, remote, part-time role ideal for a freelancer, grad student, or experienced consultant. Opportunity to collaborate directly with the CEO and leadership team.
About Bigtoe Bigtoe is one of the fastest-growing on-site massage and wellness platforms in the U.S., built on a modern Laravel + React Native stack and powered by an ambitious product roadmap. We’re scaling rapidly and constantly improving how fast and efficiently we build. We’re looking for a smart, curious, and lightning-fast technologist — someone with strong technical instincts and a builder’s mindset — to help us accelerate development, strengthen our systems, and experiment with automation and AI. Your Mission You’ll be the technical accelerator across our engineering team — working on projects that improve speed, reliability, and quality. You’ll build tools, automate repetitive tasks, help integrate AI workflows, and turn new ideas into working prototypes fast. You will: Build and ship fast: Take ownership of quick-turnaround features and internal tools that free up the core dev team. Bridge backend and frontend: Work across React Native and APIs to ensure seamless integrations. Automate the boring stuff: Create scripts and utilities that streamline development and testing. Prototype and experiment: Explore AI-assisted development, vector databases, and intelligent internal tools. Improve processes: Identify bottlenecks and introduce small, smart changes that speed up team velocity. Ideal Profile 1–4 years of experience (exceptional recent graduate or self-taught talent welcome) Strong in Python (automation, scripting, data handling) Working experience with React Native or strong JavaScript fundamentals Familiar with REST APIs, Git, debugging, and developer tooling Quick learner who thrives in a fast-moving environment Passionate about building, experimenting, and learning Why You’ll Love This Role You’ll get to work directly with the CEO and influence how we build products. You’ll learn AI-driven development, automation, and startup-scale speed. You’ll see your work have an immediate impact on product delivery and team efficiency. You’ll grow into a tech leadership or full-stack role as we expand.