Must be able to provide crop advisory to the farmer over the call/WhatsApp/e-mail Need to engage and guide farmers through outbound calls and through other channels Must have ability to acknowledge and address customer complaints Develop and maintain knowledge of all services and equipment offered by the company Should able to execute Sales of agri-inputs available in our e-commerce platform Keep records of customer interactions and transaction Reviewing farmers' requirements on a timely basis Keeping up to date with new developments in the agriculture sector Providing valuable inputs from farmers for creating Informative videos Other requirements: 1. 1.5 -4 years of Work experience related to customer engagement and agriculture-related knowledge . 2. Languages: Multilingual (Hindi, Tamil, Telugu, Marathi, Kannada) 3. Immediate joinee required with in-office work (no work from home) Job Type: Full-time Pay: ₹230,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Experience: total work: 2 years (Preferred) Work Location: In person Expected Start Date: 28/08/2025
Are you a passionate and driven individual looking to kickstart your career in Human Resources? BigHaat is looking for female candidates to join us as HR Management Trainees and be part of a fast-growing organization. Location : Gachibowli, Hyderabad Duration : 6 months Who Are We Looking For? Female candidates only Fluent in Hindi and Telugu (both languages are mandatory) Passionate to learn and explore all aspects of HR – from recruitment and onboarding to engagement and compliance Willingness to travel as part of the role Postgraduates in HR or related fields Strong communication & interpersonal skills What You'll Gain: Hands-on experience across the full HR lifecycle Mentorship and exposure to real-time HR operations Opportunity to work in a purpose-led, people-first culture If you're ready to grow, explore, and make an impact — we’d love to hear from you! Job Type: Internship Contract length: 6 months Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person Application Deadline: 25/08/2025 Expected Start Date: 27/08/2025
About Us BigHaat is a leading agri-tech company committed to empowering farmers with innovative solutions and quality products. We are expanding our HR team to support our growing workforce and enhance our organizational culture. Role Overview We are seeking a dynamic and proactive HR Generalist to join our team in Hyderabad. The HR Generalist will work closely with the HR team and Functional Managers to manage day-to-day HR operations, ensuring a seamless experience for our employees. Key Responsibilities Recruitment & Onboarding: Assist in the end-to-end recruitment process, including job postings, resume screening, interview coordination, and onboarding of new employees. Employee Relations: Serve as a point of contact for employees, addressing their concerns and fostering a positive work environment. Administration: Maintain accurate employee records, manage HR documentation, and support day-to-day HR operations. Attendance & Travel Policy : Support payroll processing by providing attendance and travel related data. Compliance & Policies: Assist in ensuring adherence to labor laws and company policies and implementing necessary changes. Training & Development: Coordinate training sessions and assist in employee development initiatives. Qualifications Education: MBA in Human Resources Experience: 3-5 years in HR roles. Languages: Proficiency in English Telugu & Hindi Mandatory Skills: Strong communication, interpersonal, and organizational skills. Familiarity with HRIS systems and MS Office Suite. Location: Hyderabad, India Female candidates only Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person Expected Start Date: 01/09/2025
Must be able to provide crop advisory to the farmer over the call/WhatsApp/e-mail Need to engage and guide farmers through outbound calls and through other channels Must have ability to acknowledge and address customer complaints Develop and maintain knowledge of all services and equipment offered by the company Should able to execute Sales of agri-inputs available in our e-commerce platform Keep records of customer interactions and transaction Reviewing farmers' requirements on a timely basis Keeping up to date with new developments in the agriculture sector Providing valuable inputs from farmers for creating Informative videos Other requirements: 1. 1.5 -4 years of Work experience related to customer engagement and agriculture-related knowledge . 2. Languages: Multilingual (Hindi, Tamil, Malayalam) 3. Immediate joinee required with in-office work (no work from home) Job Type: Full-time Pay: ₹230,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Experience: total work: 2 years (Preferred) Work Location: In person
BigHaat is one of India’s leading AgriTech platform, providing farmers with genuine Agri-inputs, advisory, and technology-driven solutions. Our MarTech function plays a crucial role in delivering relevant, timely and personalised communication that strengthens customer engagement across millions of users. Department: Marketing Technology (MarTech) Location: JP Nagar, Bangalore Work Mode: Work from Office Role Type: Full-time Role Purpose To design, execute and optimise marketing automation workflows across Push, WhatsApp, App and Web channels. The role ensures customers receive accurate, timely and behaviour-based communication, leading to improved engagement, retention and repeat usage. Key Responsibilities A. Automation & Journey Development · Build multi-step automated journeys on Netcore (Push + WhatsApp). · Develop lifecycle flows covering onboarding, activation, engagement, abandoned actions, retention and reactivation. · Set up behavioural events and triggers based on app actions, purchase activity, search patterns and user lifecycle. · Design logic-based flows using IF/ELSE conditions, delays, throttling, limits and fallback steps. B. Segmentation & Targeting · Create dynamic customer cohorts using behaviour, region, crop lifecycle, recency, frequency and purchase data. · Maintain data hygiene across segments, archive or clean outdated cohorts. · Build micro-segments for high-value campaigns and nudges. C. Performance Monitoring & Optimisation · Track key metrics: delivery rate, open rate, CTR, session uplift, add-to-cart, conversion, retention and repeat orders. · Identify drop-off points within journeys and recommend optimisations. · Run structured A/B experiments on templates, timing, content, triggers and frequency. · Analyse performance using GA4, Netcore and internal dashboards. D. Issue Identification & Resolution · Detect journey breaks, delays, and trigger failures. · Identify event-mapping issues, SDK gaps and fallback mismatches. · Work with Tech and Product teams to ensure correct event architecture. · Follow up with vendors (Netcore, WATI, etc.) for platform-level issues, feature enablement’s and other support. E. Documentation, Governance & Compliance · Maintain detailed documentation for every journey (objective, logic, triggers, frequency, segments). · Maintain SOPs for campaign execution, approvals, testing and quality checks. · Ensure all communication templates follow internal guidelines and platform approval norms. · Maintain version control for journey changes and improvement history. F. Collaboration with Internal & External Stakeholders · Coordinate with Creative team for templates, content, and final assets. · Work closely with Category and Advisory teams for campaign inputs. · Align with Tech for SDK validations, new event requirements and trigger logic. · Partner with vendors for platform updates, training and technical troubleshooting. Key Skills · Hands-on experience with marketing automation tools (Netcore /Web Engage/MoEngage/Clever Tap will be the added advantage). · Strong understanding of customer lifecycle, retention funnels and behavioural triggers. · Competency in Excel (VLOOKUP, Pivot Tables, basic formulas). · Ability to read dashboards (GA4, Netcore, App analytics). Experience Requirements · 1+ – 3 years of relevant experience in Marketing Automation, CRM, Lifecycle Marketing, Growth or MarTech roles. · Experience in journey building, segmentation and multi-channel communication workflows. · Exposure to Push and WhatsApp automation platforms is an advantage. Education MBA – Marketing or Agri Business Management Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Are you an immediate Joiner Experience: Marketing automation: 2 years (Required) Work Location: In person
BigHaat is one of India’s leading AgriTech platform, providing farmers with genuine Agri-inputs, advisory, and technology-driven solutions. Our MarTech function plays a crucial role in delivering relevant, timely and personalised communication that strengthens customer engagement across millions of users. Department: Marketing Technology (MarTech) Location: JP Nagar, Bangalore Work Mode: Work from Office Role Type: Full-time Role Purpose To design, execute and optimise marketing automation workflows across Push, WhatsApp, App and Web channels. The role ensures customers receive accurate, timely and behaviour-based communication, leading to improved engagement, retention and repeat usage. Key Responsibilities A. Automation & Journey Development · Build multi-step automated journeys on Netcore (Push + WhatsApp). · Develop lifecycle flows covering onboarding, activation, engagement, abandoned actions, retention and reactivation. · Set up behavioural events and triggers based on app actions, purchase activity, search patterns and user lifecycle. · Design logic-based flows using IF/ELSE conditions, delays, throttling, limits and fallback steps. B. Segmentation & Targeting · Create dynamic customer cohorts using behaviour, region, crop lifecycle, recency, frequency and purchase data. · Maintain data hygiene across segments, archive or clean outdated cohorts. · Build micro-segments for high-value campaigns and nudges. C. Performance Monitoring & Optimisation · Track key metrics: delivery rate, open rate, CTR, session uplift, add-to-cart, conversion, retention and repeat orders. · Identify drop-off points within journeys and recommend optimisations. · Run structured A/B experiments on templates, timing, content, triggers and frequency. · Analyse performance using GA4, Netcore and internal dashboards. D. Issue Identification & Resolution · Detect journey breaks, delays, and trigger failures. · Identify event-mapping issues, SDK gaps and fallback mismatches. · Work with Tech and Product teams to ensure correct event architecture. · Follow up with vendors (Netcore, WATI, etc.) for platform-level issues, feature enablement’s and other support. E. Documentation, Governance & Compliance · Maintain detailed documentation for every journey (objective, logic, triggers, frequency, segments). · Maintain SOPs for campaign execution, approvals, testing and quality checks. · Ensure all communication templates follow internal guidelines and platform approval norms. · Maintain version control for journey changes and improvement history. F. Collaboration with Internal & External Stakeholders · Coordinate with Creative team for templates, content, and final assets. · Work closely with Category and Advisory teams for campaign inputs. · Align with Tech for SDK validations, new event requirements and trigger logic. · Partner with vendors for platform updates, training and technical troubleshooting. Key Skills · Hands-on experience with marketing automation tools (Netcore /Web Engage/MoEngage/Clever Tap will be the added advantage). · Strong understanding of customer lifecycle, retention funnels and behavioural triggers. · Competency in Excel (VLOOKUP, Pivot Tables, basic formulas). · Ability to read dashboards (GA4, Netcore, App analytics). Experience Requirements · 1+ – 3 years of relevant experience in Marketing Automation, CRM, Lifecycle Marketing, Growth or MarTech roles. · Experience in journey building, segmentation and multi-channel communication workflows. · Exposure to Push and WhatsApp automation platforms is an advantage. Education MBA – Marketing or Agri Business Management Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Are you an immediate Joiner Experience: Marketing automation: 2 years (Required) Work Location: In person