Job Description Report this job Duties And Responsibilities providing first-line support for hardware and software issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Set up new workstations, install software applications, and configure user accounts. Perform regular maintenance on hardware and software to ensure optimal performance. Maintain records of issues, resolutions, and inventory of hardware and software assets. Assist in training users on new software and technologies, providing guidance on best practices Set up and configure network hardware such as routers, switches, firewalls, and access points. Required Skills Strong understanding of operating systems (Windows 11), hardware components, and common software applications. Ability to diagnose problems quickly and efficiently. Excellent communication skills to interact with users and understand their needs. Ability to prioritize tasks and manage multiple support requests simultaneously. Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems). Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware. Ability to diagnose and resolve hardware and network issues. Key Details Job Function: IT Software : Software Products & Services Industry: IT-Software Specialization:Configuration/Release Mgmt Qualification: Any Graduate Employment Type: Full Time Key Skills Senior It Executive hardware components operating system network protocols Job Posted by Company Bhagwati Foods Private Limited Biscuit & Cake manufacturers based out of Kolkata providing a vast variety of products & exporting t... Moreoo many cities in India. Head office located in Kolkata, Factories located in West Bengal, Kanpur & Patna. Less Job Id: 71523074