Job Description Report this job Duties And Responsibilities  providing first-line support for hardware and software issues.  Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.  Set up new workstations, install software applications, and configure user accounts.  Perform regular maintenance on hardware and software to ensure optimal performance.  Maintain records of issues, resolutions, and inventory of hardware and software assets.  Assist in training users on new software and technologies, providing guidance on best practices  Set up and configure network hardware such as routers, switches, firewalls, and access points. Required Skills  Strong understanding of operating systems (Windows 11), hardware components, and common software applications.  Ability to diagnose problems quickly and efficiently.  Excellent communication skills to interact with users and understand their needs.  Ability to prioritize tasks and manage multiple support requests simultaneously.  Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems).  Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware.  Ability to diagnose and resolve hardware and network issues. Key Details Job Function: IT Software : Software Products & Services Industry: IT-Software Specialization:Configuration/Release Mgmt Qualification: Any Graduate Employment Type: Full Time Key Skills Senior It Executive hardware components operating system network protocols Job Posted by Company Bhagwati Foods Private Limited Biscuit & Cake manufacturers based out of Kolkata providing a vast variety of products & exporting t... Moreoo many cities in India. Head office located in Kolkata, Factories located in West Bengal, Kanpur & Patna. Less Job Id: 71523074