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12 Job openings at BEUMER Group
About BEUMER Group
Manager (GCC)

Gurugram, Haryana, India

10 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The Team Manager will lead, mentor, and manage an Engineering team while establishing a Global Capability Centre in BIL, ensuring its long-term success and overseeing its continued development. This role encompasses providing coaching, technical guidance, and support to maintain high-quality service delivery, fostering seamless collaboration across engineering teams, and ensuring alignment with key stakeholders across the organisation. Establish and develop the Global Capability Centre in BIL, ensuring seamless integration with global engineering teams. Strong technical profile that can be the center point for professional communication around specific support tasks for the GCC team. Responsible for delivering high quality incl. knowing and aligning required quality level. Utilize expertise in GCC to oversee and execute projects efficiently and effectively. Ensure adherence to established systems, processes, and standards in project execution. Drive continuous improvement initiatives and implement best practices to enhance engineering quality and efficiency. Continuously drive competence maintenance and development in the GCC team to fit actual needs. Travel to various locations as required to support project execution and global collaboration efforts. Build and maintain a strong professional network within the organization and across key industry stakeholders. Demonstrate cultural awareness and sensitivity in a global working environment, ensuring smooth interactions across diverse teams. Foster a culture of collaboration, knowledge sharing, and best practices within the engineering teams. Qualifications Bachelor's or Master's degree in Engineering or a related field. Proven experience in a similar role within a global engineering environment. Strong background within engineering and project execution. Experience in setting up or managing offshore capability centers is an advantage. 10+ years of Exp. Out of which 5 years' experience in a team lead function. Proven experience with relevant systems or standards. Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Plant QHSE Lead

Gurugram, Haryana, India

15 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The position is responsible for effective implementation of the QMS to achieve the goals/targets as outlined in the vision, mission & IMS policy while practicing the values highlighted in the code of conduct. Living & fostering problem-solving culture at all levels across the company Development and continuance of process driven Business management System Setting up quality processes within the organization Execute a governance role in formulating guidelines, procedures as deemed fit from time-to-time. Conducting root cause analysis of key operational quality issues to define and implement effective improvement measures. Able to Coordinate and interface with related interface Quality groups, Manufacturing, Engineering, Sourcing, Project Management, Field Services, Suppliers & Auditors. On-time delivery of Quality Deliverables meeting project requirements. Managing Supplier Quality controls through routine audits/trainings. Managing Internal Quality system adherence though knowledge sharing on various Quality concepts. Guiding operation team for process improvements by reducing NVA & improving Productivity while maintaining Quality. Taking New initiatives for Quality improvements throughout entire supply chain, i.e from Raw material sourcing to final product commissioning. Qualifications Functional skills: 15+ Years in Process Quality Function: Professional experience in quality management. Experience (>5 years) in different functions and/or organizations. Experience in leading teams. Soft skills: Professional Communication skill, Good interpersonal skills, Strategic thinking skills Collaboration & influencing skills. Ability to manage change. Ability to guide & motivate team members and approach management. Good presentation skills Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Strategic Sourcing Specialist

Gurgaon

8 - 12 years

INR Not disclosed

On-site

Part Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description 1.identification of good cost effective and quality orientated suppliers lookinto the future prospectus of entire business segments within India and on the Asia pacific level to support the global customers and supply chain. 2.Cordination with Cluster Asia and global procurement team for alignment of the processes, prices and regional developments. 3.Doing the cost breakup of every engineering products and validating the prices/ROC.Doing volume consolidation and having best prices in the market. 4.Doing alternate sourcing of the single source suppliers. 5.Strenghting the commercial terms with the suppliers and settling all the risks involved during the contract finalization with suppliers for bigger Projects in all segments. 6.Having spent analytics, Settling the benchmark and the progressing improvement in all the aspects of procurement function. 7.Having vendor consolidation in low spent suppliers and setting up the special focus/plans for the Strategic suppliers. 8.Setting up new tools I.e Reverse aucting, supplier ratings, transporters MIS and other online tools which can increase the efficiency of overall procurement department. Qualifications B.Tech in Mechanical Engineering 8 to 12 years of experience in procurement, sourcing, and supplier management Strong skills in cost engineering and contract negotiation Experience in global supply chain coordination and digital tools Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you.

Strategic Sourcing Specialist

Gurugram, Haryana, India

8 - 12 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description identification of good cost effective and quality orientated suppliers lookinto the future prospectus of entire business segments within India and on the Asia pacific level to support the global customers and supply chain. Cordination with Cluster Asia and global procurement team for alignment of the processes, prices and regional developments. Doing the cost breakup of every engineering products and validating the prices/ROC.Doing volume consolidation and having best prices in the market. Doing alternate sourcing of the single source suppliers. Strenghting the commercial terms with the suppliers and settling all the risks involved during the contract finalization with suppliers for bigger Projects in all segments. Having spent analytics, Settling the benchmark and the progressing improvement in all the aspects of procurement function. Having vendor consolidation in low spent suppliers and setting up the special focus/plans for the Strategic suppliers. Setting up new tools I.e Reverse aucting, supplier ratings, transporters MIS and other online tools which can increase the efficiency of overall procurement department. Qualifications B.Tech in Mechanical Engineering 8 to 12 years of experience in procurement, sourcing, and supplier management Strong skills in cost engineering and contract negotiation Experience in global supply chain coordination and digital tools Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Product Design Engineer for Cement Business

Gurugram, Haryana, India

5 - 6 years

Not disclosed

On-site

Full Time

Company Description About us : BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We were founded in 1935 and are independent and privately owned in the 3rd generation and are present in more than 70 countries worldwide. Our mission statement of “long-term success, not short-term profit” isn’t only focused on financial success, but also underpins the value we attach to the relationships between our employees. Job Description Where Do You Fit In: “ Made Different ” is more than just a buzzword at the BEUMER Group. It’s a corporate philosophy that lets us do what makes sense and not what’s trendy right now. This approach forms the basis for our leadership in quality, sustainability, and innovation. It is the driving force behind a corporate culture defined by motivation, trust, and loyalty to and among employees. At BEUMER Group we attach great importance to experience. We needed the expert knowledge, rich experience, and pioneering spirit of our employees to attain our leading position in the market. We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Our corporate culture is open to new ideas and change. We are looking for a Product Design & development engineer - will be responsible for Plans, organize, execute, monitor & control the Design & Engineering activities for the Equipment design & development in 2D & 3D. Should have adequate knowledge about Engineering concept, documents, drawings, designs, international code and standards etc Qualifications Bachelor’s degree or greater in Mechanical engineering discipline from an accredited college or University. Minimum 5-6 years of experience in Equipment design & development, modelling/detailing. (Packing & loading equipment - Cement plant). Knowledge of mechanical engineering principles, design & engineering calculation and drafting practices (including geometric dimensioning and tolerancing). Knowledge of material behaviour, deformation characteristics and failure mechanisms. Knowledge of AutoCAD, 3D Software (Solid Edge etc.), ERP tools. Knowledge of analysis tool for design. Proficient with Microsoft Office. Strong communication skills and capable of articulating specific technical topics or assignments. Ability to work effectively within a highly collaborative environment. A self-starter willing to take initiative. Ability to multi-task while maintaining attention to detail and deadlines Strategic thinking and problem-solving skills Ability to learn new technologies Responsibilities: Plans, organize, execute, monitor & control the Design & Engineering activities for the Equipment G.A. drawing preparation of equipment. Participate, where relevant, in meetings with client, authorities, contractors / vendors to clarify technical issues. Prepares and support others in the preparation of 3D & 2D design, detailed drawings, and specifications using CAD tool, preparation of bill of materials, engineering calculations. Prepare technical datasheet of bought-out items & approval on vendor drawings & Technical coordination with vendors. Able to understand the design concepts from the point of view of manufacturability. Coordinate with all related sources / departments. Supports Global Teams for any development needs. Support sales team for retrofit proposal & sales time technical queries related to equipment. Execution of spare orders. Complete ownership of the products starting from design phase. Provides technical information concerning manufacturing and processing techniques, materials properties. Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Residential Services Coordinator / Customer Support Service Manager

Gurugram, Haryana, India

6 - 8 years

Not disclosed

On-site

Full Time

Company Description About us : BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We were founded in 1935 and are independent and privately owned in the 3rd generation and are present in more than 70 countries worldwide. Our mission statement of “long-term success, not short-term profit” isn’t only focused on financial success, but also underpins the value we attach to the relationships between our employees. Job Description Coordination: Coordinate from HO to Residential sites to achieve the committed Service level agreements with customer and ensure all the required support to RS Site Manager/In charges Work closely with Hotline / P&C / Automation / Global RS CoC to provide necessary support to Sites. Spare Part Management: Spare requirements received from RS sites to be validated and routed to Procurement and execution team for raining PO to vendors and ensure materials reaches the site. HR Compliance & Security Programme: Liase with Manager Factory - BIL / BCAS / AEP's sections to ensure the required documentation for security clearance / programmes are submitted on time. Prepare and share documents for any audits at sites by coordinating with P&C, Manager Factory. Vendor Management Coordinate with 3rd party manpower deployed at sites and ensure their billings, Salary, EPF and other HR statutory compliances are followed and submitted on time. Review the performance of 3rd party manpower deployed vendor aling with RS Managers Ensure all the bills received from Sites are submitted to Finance HO on time for payment. Key Result Areas Site coordination Ensure SLA achievements at sites. Vendor management Key Interfaces Internal Interfaces P&C Factory Manager Procurement Automation Execution External Interfaces BCAS Govt. Offices – Labour etc Customers. Qualifications Diploma or Bachelor in any stream from Engineering with BHS background 6-8 Years Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Assistant Manager – Sales Logistics

Gurugram, Haryana, India

6 - 8 years

Not disclosed

On-site

Contractual

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description KEY ROLE Lead and manage the complete bid lifecycle from pre-qualification to final submission. Review and interpret tender documents and client requirements. Define bid strategy and timelines in alignment with Sales and Engineering teams. Compile and develop quality customized proposal documents, presentations, and cost estimates. Coordinate input and technical data from System, Structural, Electrical & Automation Engineering teams. Ensure bid solutions are technically viable and compliant with project requirements. KEY TASKS & RESPONSIBILITIES Liaise with Sales & Proposal team to align bid content with commercial objectives. Develop and maintain relationships with warehouse operators, courier services, and distribution vendors. Source and validate third-party pricing and service capabilities for inclusion in bid proposals. Ensure all bids comply with legal, contractual, and internal governance standards. Conduct post-bid analysis to identify lessons learned and support continuous improvement. Qualifications Minimum 6-8 years of experience in bid management, preferably within logistics or engineering-based industries. Strong knowledge of warehouse and parcel distribution market dynamics. Experience in managing complex bids involving multidisciplinary teams. Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Project Manager – Mineral & Mining

Gurugram, Haryana, India

10 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Coordinate internal and external (third parties/vendors) stakeholders, customers for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility in coordination with Engineering department. Ensure resource availability and allocation. Develop a detailed project plan to monitor and track progress through MS Project or Primavera. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Delegate project tasks based on staff members' individual strengths, skill sets and experience levels Track project performance, specifically to analyse the successful completion of short and long-term goals Meet budgetary objectives and make/ recommend adjustments to project constraints based on financial analysis Develop comprehensive project plans to be shared with clients as well as other stakeholders Use and continually develop leadership skills Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needs Qualifications Minimum 10 years of experience in the field of Capital Goods Industries or High Value Project Industry /Material Handling Goods Industry/ Automation or Robotics Industry or in industry where products are mixed of mechanical, electrical and IT. Proven working experience in project management Excellent client-facing and internal communication skills Possess strong communication and problem-solving abilities Solid organizational skills including attention to detail and multitasking skills Strong working knowledge of Microsoft Office Working on Material Handling Equipment's project is a plus Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Network Engineer

Gurugram, Haryana, India

5 - 8 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Diagnose and resolve network issues promptly to minimize downtime. Design, implement, and maintain LAN/WAN/VPN architectures. Configure and manage network devices such as routers, switches. Monitor network performance and ensure system availability and reliability. Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Implement and maintain network security measures such as firewalls, VPNs, and access control policies Conduct regular security audits and vulnerability assessments. Maintain detailed documentation of network configurations, changes, and procedures. Provide technical support and guidance to end-users and other IT staff. Qualifications 5-8 years Exp. in Networking Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

PLC Engineer – Automation

Gurugram, Haryana, India

5 years

Not disclosed

On-site

Full Time

Company Description About us : BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We were founded in 1935 and are independent and privately owned in the 3rd generation and are present in more than 70 countries worldwide. Our mission statement of “long-term success, not short-term profit” isn’t only focused on financial success, but also underpins the value we attach to the relationships between our employees. Job Description PLC & SCADA Software Development for Large Systems Preparation of Functional Design and Detailed Design Specifications Co-ordination with Electrical & IT teams Testing, commissioning & troubleshooting of system Qualifications PLC Controls development for Baggage / Parcel Logistics projects Advanced Knowledge of SIMATIC S7 PLC System (Simatic Manager & TIA Portal); SIMATIC SCADA System (WinCC & WinCC Flexible) is a must Needs to have experience in PLC programming using Statement List, SCL and Structured Text Should have an experience of programming with S7 pointers/ indirect addressing Should have knowledge of Industrial protocols like Profibus, Profinet, Modbus etc. Should be capable of reading electrical drawings, system layouts & material flow diagrams Willingness to travel anywhere in India & abroad >5 years of professional working background Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

Operations Expert

Gurugram, Haryana, India

0 years

Not disclosed

Remote

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description As a Global IT expert, you will be responsible for providing exceptional technical support to our internal users across various locations worldwide in 24x7 environment. Your primary focus will be on managing the team sitting in different countries and troubleshooting, resolving issues related to O365, Citrix, and WLAN technologies. This role requires a proactive and customer-focused individual with excellent communication and problem-solving skills. O365 Support: Provide support for Microsoft Office 365 applications and services. Troubleshoot and resolve issues related to Outlook, SharePoint, Teams, and other O365 components. Assist users with account management, permissions, and access-related queries. Citrix Support: Administer and support Citrix environments to ensure seamless access to applications. Troubleshoot and resolve Citrix-related issues, including connectivity and performance problems. Collaborate with the infrastructure team to optimize Citrix environments for enhanced user experience. WLAN Support: Manage and support the organization's Wireless Local Area Network (WLAN). Troubleshoot WLAN connectivity issues and implement solutions to ensure reliable wireless access. Collaborate with network engineers to optimize WLAN performance and security. Global Support: Provide remote assistance to users across different time zones and locations. Escalate complex issues to the appropriate teams and follow up on problem resolution. Ensure timely communication and updates to end-users regarding the status of their support requests. Documentation and Training: Maintain up-to-date documentation for O365, Citrix, and WLAN procedures. Develop and deliver training materials (Knowledge Base) for end-users to enhance their understanding and effective use of IT resources. Qualifications Proven experience as an IT Service Desk team with a focus on O365, Citrix, and WLAN. Knowledge of ITIL practices. Working knowledge of IT incident call management system (Service Now/Matrix42) Strong knowledge of Microsoft Office 365 applications and services. Experience with Citrix XenApp/Xen Desktop and familiarity with virtualization technologies. Proficiency in troubleshooting WLAN connectivity issues and optimizing WLAN performance. Excellent communication skills and ability to interact with users at all levels. IT certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Citrix Certified Associate - Virtualization, or equivalent, are a plus. Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

IT Specialist (Maintenance & Asset Management Software Implementation Specialist)

Gurugram, Haryana, India

3 years

Not disclosed

On-site

Full Time

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are pd of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Customer Onboarding and Support Guide new customers through onboarding, ensuring a comfortable transition to Elara’s offerings, tailored to their unique needs for maximum engagement and adoption. Provide technical and customer support via email, phone, and live chat, promptly addressing inquiries and resolving issues to ensure satisfaction. Foster strong customer relationships through empathetic, personalized support, acting as an advocate for customer needs. Dashboard Management and Optimization Design, develop, and maintain business dashboards that offer real-time insights into key performance metrics. Collaborate with internal teams to enhance data visualization, usability, and data integrity across all dashboards. Customer-Centric Collaboration and Feedback Analysis Work closely with product, sales, and engineering teams to relay customer feedback and contribute to customer experience improvements. Analyze customer feedback to identify challenges and drive product enhancements that benefit the customer journey. Documentation and Training Develop comprehensive resources, such as FAQs, guides, and support documentation, to empower customers and improve the support team’s efficiency. Provide training to end-users and staff on business dashboards, digital tools, and IT processes, ensuring optimal system usage and understanding. Project Management and Continuous Improvement Manage multiple projects, prioritize tasks, and continuously seek opportunities for system and customer experience improvement. Proactively identify and address areas of improvement, collaborating across teams to enhance overall digital and customer support functions. Qualifications Bachelor’s / Master degree in Computer Science/ Information Technology Professional and Proven experience as a Minimum 3 years in customer support, IT, or digitalization, ideally within a SaaS or startup environment Professional certifications in IT security (e.g., CISSP, CISM) or data management. Additional Information We Offer : We offer a wide range of attractive and exciting assignments, plus the chance to continue one’s professional and personal development. Interesting, challenging projects with Global MNCs, working on innovative technologies Exposure to niche skills and learning opportunities Talented, passionate, and collaborative team - the best experts within the industry Flexibility and autonomy If you truly believe you're a fit for the above - we're happy to hear from you. Show more Show less

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Job Titles Overview

Strategic Sourcing Specialist (2)
Manager (GCC) (1)
Plant QHSE Lead (1)
Product Design Engineer for Cement Business (1)