Better Loan Solutions

We are looking for a confident and energetic Telecalling Executive to handle outbound and/or inbound calls to customers. The role includes providing product/service information, generating leads, solving customer queries, and ensuring customer satisfaction. Key Responsibilities: Make outbound calls to potential or existing customers Explain products or services and answer customer questions Generate leads and schedule appointments for the sales team (if applicable) Maintain accurate records of calls and customer details Follow up with interested customers via phone, email, or messaging apps Handle customer inquiries and resolve complaints professionally Meet daily/weekly/monthly calling and conversion targets Work with team leaders to improve calling strategy and customer approach Requirements: Minimum 10th/12th pass or graduate (depending on role level) Good communication skills in [languages required – e.g., Hindi, English, regional] Basic computer knowledge (MS Excel, CRM software, etc.) Comfortable with phone-based conversations and target-driven work Ability to handle rejection and remain positive Preferred Skills: Prior telecalling or customer support experience (preferred but not mandatory) Sales or persuasion skills Listening and problem-solving attitude Time management and teamwork