The Shift Coordinator & Business Development role involves responsibilities such as liaising with agency workers and external clients, handling bookings, maintaining regular communication with employees and clients, and serving as the primary point of contact for all inquiries. The ideal candidate should meet the following requirements: - Fluency in English is essential - Experience in a call center environment, preferably in the UK - Strong communication and interpersonal skills - Ability to thrive in a fast-paced work environment - Proficiency in Microsoft Office and other relevant software Preferred candidates for this position are highly motivated, well-organized individuals who are dedicated to providing exceptional care services. Female candidates with experience in a UK-based call center environment are preferred. This is a full-time job with benefits including a flexible schedule, internet reimbursement, leave encashment, and the option to work from home. The work schedule involves rotational shifts, including UK shifts, and a yearly bonus is provided. The work location for this position is remote.,
Betheny Nursing Care is an agency that provides Health Care Assisstants and Registered Nurses to Nursing Homes across Wirral and surrounding areas, The role of Shift Coordinator is a vital part of our business, are booking agents are responsible for the initial contact for all potential and existing customers and cordinating with our staff. The successful candidate for this role must be self motivated and be able to work as part of our team. A personable nature is a must for this role as we deal with people from all walks of life. The Ideal candidate will have: 2 year Call center Expeienced candidates prioritized handling UK Clients Excellent Customer Service Skills A chatty & friendly personality The ability to adapt to speaking to the general public from all different backgrounds Be understanding to each client needs The ability to be self motivated and ensure each customer receives the same level of service Computer literate Be able to cope with high volume of calls and emails To manage staff and coordinate with clients Managing input of shifts Occasionally be on call Salary and Hours: Full time 40 Hours per week 28 days holiday inc Bank holidays Salary Negotiable Job Type: Full-time Pay: From ₹40,000.00 per month Ability to commute/relocate: Kannur, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Call Centre: 2 years (Preferred) Work Location: In person
As a Shift Coordinator & Business Development, your role involves liaising with agency workers and external clients, handling bookings, maintaining regular contact with employees and clients, and serving as the primary point of contact for all inquiries. Key Responsibilities: - Liaise with agency workers and external clients - Handle bookings for services - Maintain regular communication with employees and clients - Act as the primary point of contact for all inquiries Qualifications Required: - Fluency in English is essential - Experience in a call center environment, preferably in the UK - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Proficiency in Microsoft Office and other relevant software The preferred candidate for this position is a highly motivated and organized individual who is passionate about delivering exceptional care services. Preference will be given to female candidates with experience in a UK-based call center environment. Please note that this is a full-time position with benefits including a flexible schedule, internet reimbursement, leave encashment, and the opportunity to work from home. The schedule involves rotational shifts and UK shifts, with a yearly bonus. The work location is remote.,