Company Description Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set standards for industrial solutions with innovative, compact, and efficient designs, high durability, and cost-effectiveness, all backed by unparalleled customer support. Role Description This is a full-time on-site role for a Customer Support Engineer located in Ahmedabad. The Customer Support Engineer will be responsible for providing customer support, troubleshooting technical issues, delivering technical support, maintaining effective communication with clients, and performing field service activities. The opening is for our 'Semiconductor division' , handling machines involved in Semiconductor chip manufacturing process (Packaging). Qualifications Customer Support and Technical Support skills Troubleshooting capabilities Strong communication skills Field service experience - Automation (machines involving advanced automation) Ability to work independently and collaboratively Bachelor's degree in Engineering, Computer Science, or related field
Company Description Bergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen Systems has been setting standards for industrial solutions in India with innovative designs, high durability, and cost-effectiveness. Role Description This is a full-time on-site role for a Customer Support Engineer at Bergen Systems Pvt Ltd in Bengaluru. The Customer Support Engineer will be responsible for conducting machine installation, providing customer support, troubleshooting technical issues, and offering field service support on-site for the machinery which we supply. Qualifications Customer Support, Technical Support, and Field Service skills - for machinery Strong troubleshooting and communication skills Ability to work effectively on-site and interact with clients Experience in machinery - PLC, drives, sensors, motors, automation Degree in Engineering or relevant field is preferred Certifications in customer support or technical fields are a plus A background in PCB Assembly segment would be preferable - experience on SMT machines.
Company Description Bergen Systems Pvt Ltd, located in Bengaluru, provides robust, innovative, and durable solutions for the electronics industry in India. With a wide range of PCB Assembly Equipment, Wire Processing Equipment & Semiconductor Packaging Equipment, Bergen Systems is a key supplier for industry majors in India. For over three decades, Bergen Systems has been setting standards for industrial solutions in India with innovative designs, high durability, and cost-effectiveness. Role Description This is a full-time on-site role for a Customer Support Engineer at Bergen Systems Pvt Ltd in Bengaluru. The Customer Support Engineer will be responsible for conducting machine installation, providing customer support, troubleshooting technical issues, and offering field service support on-site for the machinery which we supply. Qualifications Customer Support, Technical Support, and Field Service skills - for machinery Strong troubleshooting and communication skills Ability to work effectively on-site and interact with clients Experience in machinery - PLC, drives, sensors, motors, automation Degree in Engineering or relevant field is preferred Certifications in customer support or technical fields are a plus A background in PCB Assembly segment would be preferable - experience on SMT machines. Show more Show less