Position Title: Deputy Manager- Human ResourcesOrganization: Bengaluru Airport Services LimitedLocation: Kempegowda International Airport, BengaluruReporting To: Head- HRJob Summary:The Deputy Manager HR will play a pivotal role in driving HR functions at BASL, ensuring seamless HR operations, fostering a positive work environment, and aligning HR strategies with business objectives. This role will oversee HR operations, employee relations, talent development, administration, recruitment, and other key HR functions to enhance employee engagement, retention, and organizational effectiveness.Purpose of the Role:To implement and manage HR strategies, policies, and initiatives that support BASLs operational excellence, ensuring compliance with labor laws, fostering a high-performance culture, and enhancing employee satisfaction. The role also involves coordinating HR activities across multiple units in India, requiring occasional travel.Key Responsibilities:HR Operations & Compliance: Manage day-to-day HR operations, ensuring adherence to labor laws, company policies, and industry best practices. Maintain HR documentation, reports, and employee records in compliance with regulations.Employee Relations & Grievance Handling: Act as a trusted HR partner, addressing employee concerns, conflicts, and grievances promptly and effectively to maintain a harmonious work environment.Talent Development & Retention: Drive talent development programs, succession planning, and retention strategies to nurture employee growth and minimize attrition.Recruitment & Onboarding: Oversee end-to-end recruitment, from sourcing to onboarding, ensuring a smooth candidate experience and timely hiring of top talent.Exit Management & Employee Engagement: Conduct exit interviews, analyze attrition trends, and develop action plans to enhance employee engagement and reduce turnover.Team Building & Culture Development: Organize engagement activities, team-building programs, and HR initiatives that foster collaboration, motivation, and a strong organizational culture.HR Data & Analytics: Utilize HR metrics and analytics to assess workforce trends, identify gaps, and propose data-driven HR solutions.Administration & Policy Implementation: Oversee HR administration, including payroll coordination, attendance management, and benefits administration. Implement HR policies and best practices across units.Multi-Location HR Support: Travel to other BASL units across India as needed to support HR operations, employee engagement, and compliance.Stakeholder Management: Collaborate with department heads and leadership teams to align HR initiatives with business goals and drive organizational success.Qualifications & Requirements:Education: Bachelors/Masters degree in Human Resources, Business Administration, or related field.Experience: 10+ years of experience in HR, preferably in hospitality or aviation sectors.Skills: Strong communication, problem-solving, and leadership skills with the ability to handle multiple HR functions efficiently.Willingness to Travel: Open to traveling across India for HR-related activities.This role is ideal for an HR professional who thrives in a dynamic environment and is passionate about driving impactful HR strategies within the hospitality and aviation industry.

Job descriptionJob Title: HR ExecutiveLocation: Bengaluru, KarnatakaCompany: Bengaluru Airport Services Limited (BASL)Department: Human ResourcesAbout Bengaluru Airport Services Limited (BASL):BASL is a wholly owned subsidiary of Bangalore International Airport Limited (BIAL), operating premium airport hospitality services, including lounges and other passenger services at Bangalore and other airports in India. At BASL, we strive to provide exceptional guest experiences through a committed team, innovative service delivery, and operational excellence.Job Summary:The ideal candidate will assist in various HR operations, including recruitment, employee onboarding, performance management, and employee relations. This role offers an opportunity to work closely with the HR team, ensuring smooth execution of HR policies, maintaining employee records, handling employee queries, and supporting day-to-day HR operations. The candidate should have strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Key Responsibilities:1. Recruitment & Staffing:Handle end-to-end recruitment for frontline and support staff, including sourcing, screening, scheduling interviews, conducting reference checks, and issuing offer letters.Coordinate with internal stakeholders for manpower planning and timely hiring as per operational requirements.Liaise with recruitment agencies, job portals, and other channels to attract suitable talent.2. Onboarding & Documentation:Ensure smooth onboarding for new hires including pre-joining formalities, documentation verification, ID card issuance, induction, and orientation programs.Maintain and update employee records in HR systems and physical files.Coordinate with IT/Admin for provisioning of systems, uniforms, and access as required.3. Attendance Management & Payroll Coordination:Monitor daily attendance using biometric and other attendance systems.Prepare and share monthly attendance data with the payroll team within defined timelines.Verify and ensure accuracy of leave records, shift schedules, and overtime data.Address and resolve attendance discrepancies or queries from employees.4. Learning & Development Coordination:Coordinate with the Learning & Development team for training schedules, employee nominations, and training logistics.Track participation and maintain training records of employees.Gather feedback and assist in evaluating training effectiveness.5. Grievance Handling & Employee Relations:Act as the first point of contact for employees for any workplace concerns, grievances, or issues.Ensure timely resolution of grievances in line with company policies and procedures.Escalate complex cases to senior HR as required and support in investigations.Foster a positive employee experience by ensuring open communication and trust.6. Employee Engagement & Welfare:Plan, organize, and execute employee engagement initiatives and events in coordination with central HR.Celebrate festivals, birthdays, and other milestones to enhance employee morale.Conduct employee feedback surveys and assist in action planning.7. Administration & Facility Management:Oversee office administration including maintenance, housekeeping, stationery, uniforms, and pantry management.Ensure compliance with safety, health, and hygiene standards at the workplace.Coordinate with vendors and service providers for admin-related requirements.Support in managing licenses, renewals, and statutory compliance for the branch.8. HR Reporting & Compliance:Maintain up-to-date reports and dashboards related to recruitment, attendance, attrition, employee records, etc.Ensure adherence to statutory and company HR policies.Support audits by providing relevant data and documentation.Qualifications & Experience:Graduate/Postgraduate in Human Resources, Business Administration, or related field.2 to 4 years of experience in HR operations, preferably in hospitality Industry or Aviation IndustryFamiliarity with HRMS/Payroll systems and MS Office (Excel, Word, PowerPoint).Knowledge of labour laws and statutory compliance.