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1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Hybrid
Role & responsibilities As a Program Specialist, you'll play a vital role in ensuring accurate patient information for the insurance reverification. You'll be responsible for: Outbound Calling: Conducting calls to payers to verify medication details, costs, and eligibility for coverage. Benefits Investigation: Working closely with doctor's offices to investigate insurance benefits and coordinate prior authorizations. Patient Assistance: Providing comprehensive support to patients, including identifying alternative coverage options and tracking prescription orders. Key Responsibilities Document calls and efficiently handle escalations. Conduct insurance verifications and coordinate prior auth...
Posted 4 months ago
2.0 - 4.0 years
2 - 5 Lacs
bengaluru
Hybrid
*Please read the JD before applying* Role: Program Specialist (Voice Process-Outbound) Shift: 6:00 PM - 03:00 AM Transportation: Cabs are provided as per company policy Contract Duration: This is a fixed 6-month contract Work Model: Work From Home for initial Few Months, then Work From Office as per company's requirement Location : Bengaluru, Karnataka 560001 Requirements: Experience: At least 2-4 years of customer service experience, with a background in the U.S. healthcare i ndustry. Must be familiar with HIPAA guidelines and handling sensitive data. Education: A bachelor's or master's degree is preferred. Selection Process : Each round of the interview process is an elimination round Inte...
Posted Date not available
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