BD STEELS PRIVATE LIMITED

`Customer Relationship Manager (CRM) Female (Steel Industry) Company: B.D. Steel Pvt Ltd Location: Balanagar, Hyderabad Position Type: Full-Time Salary: 17,000 - 20,000/month Benefits: ESIC, EPF Key Requirements Female candidates, age 35-40 Graduation required (any stream); preference for prior experience in manufacturing, trading, or industrial sector Minimum 3 years experience in customer relationship or sales coordination roles Excellent MS Office (Excel/Word) skills Strong communications, follow-up, and negotiation ability Job Responsibilities Prepare and issue sales quotations as per client requirements Follow up daily for order confirmations, dispatch status, and payment realization Update and maintain accurate tracking sheets for repeat items and customer purchase patterns Maintain and update records of enquiries, orders, payments, and client interactions Address customer queries and complaints promptly and professionally Coordinate with the sales, dispatch, and accounts team for seamless order processing Prepare weekly/monthly MIS reports for management review Identify and escalate priority issues as needed Contribute to customer retention by delivering excellent service Additional Qualities High attention to detail and organizational skills Ability to multi-task and manage priorities independently Positive, customer-centric attitude What We Offer Fixed salary with statutory benefits (ESIC, EPF) Long-term growth in a stable steel manufacturing and trading environment Professional and supportive team culture Interested candidates can apply with their updated resume and recent photograph.