Customer Outreach: Make outbound calls to existing customers to remind them about service due dates and maintenance schedules. Appointment Scheduling: Book service appointments for customers and coordinate with the service team for efficient scheduling. Promoting Service Offers: Inform customers about ongoing promotions, discounts, and service packages. Service Follow-Up: Follow up with customers post-service to ensure satisfaction and address any concerns. Upselling Services: Promote additional services, accessories, or extended warranties that enhance customer value. Database Management: Maintain accurate records of customer interactions, service history, and feedback in the system. Coordination: Work closely with the workshop team to ensure timely updates on vehicle status and customer requests. Job Timing : 9 to 6pm Female only Hiring Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: Telemarketing: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Malayalam (Preferred) English (Preferred) Work Location: In person
Customer Outreach: Make outbound calls to existing customers to remind them about service due dates and maintenance schedules. Appointment Scheduling: Book service appointments for customers and coordinate with the service team for efficient scheduling. Promoting Service Offers: Inform customers about ongoing promotions, discounts, and service packages. Service Follow-Up: Follow up with customers post-service to ensure satisfaction and address any concerns. Upselling Services: Promote additional services, accessories, or extended warranties that enhance customer value. Database Management: Maintain accurate records of customer interactions, service history, and feedback in the system. Coordination: Work closely with the workshop team to ensure timely updates on vehicle status and customer requests. Job Timing : 9 to 6pm Female only Hiring Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: Telemarketing: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Malayalam (Preferred) English (Preferred) Work Location: In person