Banking Operations Associate

Job Description

Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process. . Excellent understanding or an SME of KYC/AML/CDD experience is mandatory . Flexible to work in night Shifts . Excellent Oral & Communication skills in English. . Strong understanding of KYC/AML concepts/process . Maintain the necessary SLA's and report out to the team manager on a regular basis . Anticipates problems and recognizes when to deviate from standard practices . Seeking assistance or to resolve complex issues with the help of process knowledge . Adhere to project requirements and department objectives . To follow technical protocols and general procedures guided by department objectives . Effectively communicate to coordinate job specific information and to collaborate with team members . Participating in the training programs based on business needs . Attending team meetings or customer calls (if required) . To perform Quality Audits based on process requirements