Job Description: We are seeking a dedicated and detail-oriented Back Office Executive to join our team. The ideal candidate will be responsible for managing and responding to online customer queries, handling a moderate volume of daily calls, and occasionally assisting walk-in or offline customers. Key Responsibilities: Respond promptly and professionally to online customer queries via email, chat, or other digital platforms. Handle 15–20 inbound and outbound calls daily to support customer inquiries and follow-ups. Maintain accurate records of customer interactions and update internal databases. Assist offline/walk-in customers as needed, providing clear and courteous service. Coordinate with other departments to ensure customer issues are resolved efficiently. Perform general back-office administrative tasks as required. Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 19/05/2025

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Back Office Executive

Bhayandar, Mumbai, Maharashtra

Experience: Not specified

INR 0 - 0 Lacs

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Back Office Executive