Back office cum telecalling

Job Responsibilities:

Back Office Work:

• Maintain records, files, and documentation.
• Handle data entry and manage Excel sheets or company software.
• Prepare and manage reports and administrative paperwork.
• Coordinate with internal departments for smooth operations.
• Monitor email communications and respond appropriately.

Telecalling Duties:

• Make outbound calls to customers or leads for follow-up, feedback, or service/product information.
• Handle incoming inquiries over phone calls politely and professionally.
• Maintain call logs and update the database with call details.
• Build and maintain customer relationships.
• Provide basic product/service information and resolve queries.

Required Skills:

• Good communication in Gujarati, Hindi, and basic English.
• Basic computer knowledge (MS Office, Excel, Email).
• Polite, presentable, and confident on calls.
• Ability to multitask and manage time effectively.

Education:

• Minimum 12th Pass / Graduate (Any stream)

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person