0 years

India

Posted:8 months ago

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Job Description

Role SummaryThis role focuses on enabling

Agentic AI solutions across the full GTM funnel

ensuring alignment between Sales, Marketing, and Customer Success. The RevOps BA will define workflows, data models, and KPIs for forecasting, pipeline management, customer lifecycle operations, and revenue reporting.

Key Responsibilities

RevOps Domain Expertise

Document End-to-end Revenue Workflows

Funnel governancePipeline & forecast hygieneCustomer lifecycle managementRenewals and churnBilling ? Revenue recognition (high-level)Define GTM alignment structures (MQL/SQL definitions, SLAs, handoff rules).

AI Opportunity Identification & Requirements

Identify cross-functional automation and AI opportunities across GTM systems.

Define Agent Use Cases, Including

RevOps Forecast Guardian Agent
Renewal Prediction Agent
Churn Risk Analyzer Agent
Funnel Efficiency Agent

Data, KPIs & Governance

Define And Govern Metrics Such As

ARR/MRRChurn & retentionRevenue recognitionFunnel conversion ratesForecast accuracyMap data flows across CRM, billing systems, CS platforms, and analytics tools.Partner with Data Engineers to ensure data quality and readiness for AI.

Cross-team Collaboration

Align Sales Ops, Marketing Ops, and Customer Success Ops requirements.Work with AI teams to refine agent behavior, prompts, and evaluation rules.Support rollout and adoption of AI tools across global GTM teams.

Required Skills

Strong experience in RevOps or GTM Operations across Sales, Marketing & CS.In-depth knowledge of CRM, MAP, and Customer Success tools (Salesforce, HubSpot, Gainsight).Strong analytical skills and familiarity with revenue metrics (ARR, MRR, churn).Experience documenting workflows, KPIs, SLAs, and GTM alignment models.Basic understanding of AI/ML concepts and automated workflows.Experience in revenue forecasting systems or predictive analytics projects.Finance or Operations certifications (nice to have).Experience in AI-enabled GTM or revenue intelligence platforms.

Skills Required

salesforce arr revops ml concepts gainsight churn marketing mrr revenue forecasting systems automated workflows sales kpis revenue metrics gtm operations

Work Mode

On-site

Job Type

Full Time

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